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Heritage Assisted Living of Twin Falls

622 Filer Ave W

4.8(69 ratings)· Twin Falls average: 4.5

Heritage Assisted Living of Twin Falls, photo 11 / 6

Quick Facts

Transportation
Scheduled bus outings to local stores
State inspection
Recent inspection found no core deficiencies
Staffing
Reviewer notes full 24/7 staff coverage

What Families Think

Heritage Assisted Living of Twin Falls receives strong, consistent praise from families for its warm, attentive staff and long-term caregiving relationships, reflected in a 4.8 rating across 69 Google reviews. Reviewers repeatedly highlight compassionate care through difficult transitions, hospice, and memory care, though a few flag communication and medication-management concerns.

The Good

  • Staff described as caring, kind, and attentive
  • Reviewers praise nurses who know each resident well
  • Positive experiences with memory care and hospice support
  • Frequent, varied activities keep residents engaged
  • Families say staff resolve issues quickly when raised
  • Community described as clean despite older building

The Bad

  • One report of difficulty reaching administration by phone
  • One serious report of medication given against family wishes
  • One report of lost resident clothing without replacement

AI-generated from reviews and community data.

Heritage Assisted Living of Twin Falls is a senior living community in Twin Falls, Idaho offering Assisted Living, Memory Care and Independent Living. Amenities include Professional Chef, Restaurant style Dining Room and Gathering / Activity Spaces. Families rate it 4.8 out of 5 across 69 reviews.

About Heritage Assisted Living of Twin Falls

Heritage Assisted Living of Twin Falls is an assisted and independent living community in Twin Falls, Idaho, serving older adults who need support with daily activities or prefer a community setting. The community also provides memory care services.

Families consistently praise the staff's attentiveness and kindness. Residents have formed meaningful friendships, and caregivers are described as responsive to concerns and supportive through medical crises and transitions. One family noted the staff "went above and beyond in solving the concerns that our mother had in making the transition." Families also highlight engaging activities, a clean environment, and a chef whose work has been specifically appreciated. A healthcare worker who visits the community observed that staff "do an excellent job of accommodating the needs of each individual and keep the community engaged in activities."

While most experiences reflect positive care and attention, one family reported a serious incident involving medication administration and subsequent loss of mobility. The community holds a 4.8/5 rating based on 69 Google reviews, with the majority expressing satisfaction with staff responsiveness and the caring atmosphere.

Types of Care at Heritage Assisted Living of Twin Falls

Assisted LivingIndependent LivingMemory Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Heritage Assisted Living of Twin Falls

4.8overall · 69 ratings combined

4.8★ on Google (69)

Debbie Soran

Jul 2026

via Google

Angels on earth ! Everyone was so supportive and kind! I highly recommend Heritage Hospice!

Mark Johnson (Coach)

May 2026

via Google

Recently had a family member join their family. The staff is super friendly and caring. We had a bit of a transition at the beginning as some wires were crossed in communicating our desires for our family member but we are getting bugs worked out now. Check it out if you are looking for care - you’ll be glad you did.

Marcia P. Butchart

May 2026

via Google

My sister was admitted to Memory Care at Heritage January of last year. Thanks to the excellent caregivers and chef, it truly became home for her. Their care as she was passing was so focused and helpful. The family will always be grateful for the care they gave to our mom and sister. God bless you all.

Anita Esau

Mar 2026

via Google

This is an awesome place and workers that care about you. They become your family. Memory care has awesome workers. I’d give 10 stars

JesseBelle Bastet

Mar 2026

via Google

Super unhappy with how this place forced medication on my mother in law that both her son and I asked them not to. Leaving to my MIL losing her mobility ultimately leading to a broken hip. Not to mention the hundreds of dollars in clothing that was never returned to us. This place needs better management

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Frequently Asked Questions

What types of care does Heritage Assisted Living of Twin Falls offer?

Heritage Assisted Living of Twin Falls offers Assisted Living, Independent Living and Memory Care.

Where is Heritage Assisted Living of Twin Falls located?

Heritage Assisted Living of Twin Falls is located at 622 Filer Ave W in Twin Falls, Idaho.

What do families say about Heritage Assisted Living of Twin Falls?

Heritage Assisted Living of Twin Falls receives strong, consistent praise from families for its warm, attentive staff and long-term caregiving relationships, reflected in a 4.8 rating across 69 Google reviews. Reviewers repeatedly highlight compassionate care through difficult transitions, hospice, and memory care, though a few flag communication and medication-management concerns.

How can families visit Heritage Assisted Living of Twin Falls?

Submit the Request Information form on this page to connect with Heritage Assisted Living of Twin Falls and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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