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Helping Hands Of San Antonio home Care

5702 Kenwick St

3.6(16 ratings)· San Antonio average: 4.3

Helping Hands Of San Antonio home Care, photo 11 / 2

Quick Facts

What Families Think

Reviews for Helping Hands Of San Antonio Home Care are sharply divided. Several families report serious reliability problems, including caregivers failing to show up for scheduled shifts and unreturned calls, while at least one family praised a fast, professional intake experience.

The Good

  • One family got same-day intake and fast service start
  • Office staff described as professional and responsive in that case

The Bad

  • Multiple reports of caregivers not showing up for shifts
  • Several reviewers say calls and voicemails are not returned
  • One report of a bedridden client left without a caretaker for days
  • One report of unprofessional or rude staff communication

AI-generated from reviews and community data.

Helping Hands Of San Antonio home Care is a senior care provider serving San Antonio, Texas offering At-Home Care. Families rate it 3.6 out of 5 across 16 reviews.

About Helping Hands Of San Antonio home Care

Helping Hands Of San Antonio home Care is an at-home care community in San Antonio, Texas.

Families rate Helping Hands Of San Antonio home Care 3.6 out of 5 based on 16 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Helping Hands Of San Antonio home Care

At-Home Care

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Reviews of Helping Hands Of San Antonio home Care

3.6overall · 16 ratings combined

3.6★ on Google (16)

Ebony Wilson

Apr 2026

via Google

If you looking for Help or assistance this is not a great site was told me i was approved they could help me with assistance for rent and to wait for someone to call which i never received and then they email me a bunch of numbers also promising assistance thanks to this sight i wound up losing my apartment because fund were never sent and to make matters worse i was scammed out of 1200 $from one of the websites that was recommended by this company

Liza Ybarra

Oct 2023

via Google

I dislike the way San Juana talked to me! Bad deminer shouldnt work for this company. No helping hand after all! No bueno!

Pris J

Sep 2020

via Google

It is a shame that I have to give this agency 1 star. They are unprofessional, they don't return calls, and they don't service their clients. They basically don't care about the clients they are paid to provide service for. The providers dont show up and they don't even know nor care because they are still getting paid.... No one works their schedule. I went with this agency in hope of finding someone to help my disabled brother. Big mistake!! He has fell down and no one was there, they don't send floaters. We have been with them maybe 90 days now and in those 90 days no one has worked 1 complete week. Severe lack of communication. If you love your family don't use this agency!!!!

N Blanco

Jul 2019

via Google

This company is absolutely horrible!! They have left my mom who has MS, immobile and bedridden, without a caretaker 4 days in a row. Unfortunately, this was not the first time. They never answer and do not return voicemails. I'm requesting the state to do an investigation into this terribly ran company. If I could a rating of zero, I would.

Karen Gill

Apr 2019

via Google

I normally do not rate or leave feedback for companies, however I have been so impressed with this company so far. My son was approved to begin home health services ASAP and we chose another company to go with. This other company would never call us back. I’d speak to the office manager and they would tell me that someone would get back to me however no one ever would. This went on for a week. Because we have not ever received these services for our son we weren’t sure if this was the norm, so I contacted Helping hands really just to see. The person that answered the phone was very professional. They then proceeded to connect me to Sara, the intake coordinator I believe. She was amazing and within one hour he was transferred to Helping Hands AND scheduled for services to begin next Tuesday. Wow!! Very professional and on top of it. Very important when you’re looking for care for your loved ones. We look so forward to working with Helping Hands.

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Frequently Asked Questions

What types of care does Helping Hands Of San Antonio home Care offer?

Helping Hands Of San Antonio home Care offers At-Home Care.

Where is Helping Hands Of San Antonio home Care located?

Helping Hands Of San Antonio home Care is located at 5702 Kenwick St in San Antonio, Texas.

What do families say about Helping Hands Of San Antonio home Care?

Reviews for Helping Hands Of San Antonio Home Care are sharply divided. Several families report serious reliability problems, including caregivers failing to show up for scheduled shifts and unreturned calls, while at least one family praised a fast, professional intake experience.

How can families visit Helping Hands Of San Antonio home Care?

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