MyLivingChoice

Hearts That Care Home Care Agency

2840 Keller Springs Rd Ste 1001A

4.6(5 ratings)· Carrollton average: 4.4

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Hearts That Care Home Care Agency, photo 1

Quick Facts

Medicare quality
2.5 of 5 stars

Home Health Compare

Medicare certified
Since 2021

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe Hearts That Care as a home health and hospice agency in Carrollton that provides attentive, personalized care to loved ones. Reviewers consistently mention responsive, friendly staff who go beyond basic duties to support families, though the agency's public profile offers little detail beyond these reviews.

What reviewers praise

  • Personalized, attentive home care
  • Responsive and friendly staff
  • Staff went above and beyond for a family in need
  • Multiple reviewers highly recommend the agency

What reviewers flag

  • No published pricing information available

AI-generated from reviews and community data.

Hearts That Care Home Care Agency is a home health agency serving Carrollton, Texas offering At-Home Care and Home Health. Families rate it 4.6 out of 5 across 5 reviews.

About Hearts That Care Home Care Agency

Hearts That Care Home Care Agency is a Medicare-certified home health agency serving clients at home in Carrollton, Texas. Since 2021 the agency has offered skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits.

Reviewers consistently praise the agency's attentiveness and responsiveness to client needs. Multiple families describe the team as caring, professional, and willing to go beyond standard care to support both clients and their caregivers. One reviewer noted that the agency's help allowed them to return to work after a period of strain managing a relative's care at home.

The agency carries a CMS quality star rating of 2.5 of 5 stars.

Types of Care at Hearts That Care Home Care Agency

At-Home CareHome Health

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Reviews of Hearts That Care Home Care Agency

4.6overall · 5 ratings combined

4.6★ on Google (5)

Hari Charan Reddy Bussu

Jan 2025

via Google ↗ · Report

Hearts That Care Home Care Agency provides outstanding care with a personal touch. The team is responsive, friendly, and always puts the needs of their clients first. Highly recommend for anyone in need of home care services!

Nandan Reddy 014

Jan 2025

via Google ↗ · Report

If you're looking for top-notch care, look no further than Hearts That Care. The agency provides excellent, personalized home care that makes a real impact on health and quality of life.

Roxie White

Jun 2020

via Google ↗ · Report

It is a very professional homehealth care agency who cares about your love ones and pay very close attention to them and their needs.

Kimi Raka

Apr 2017

via Google ↗ · Report

My grandfather needed more attention than I could give him. He called me throughout the day while I was at work, because he needed my help long story short I lost my job. My friend told me about Hearts That Care's home care service, and when I told Tracie what happened she went above and beyond to help me with my grandfather. Now I can breathe, I found a new job and love it. Thank God for the Hearts That Care Staff! I would still be losing my mind if it wasn't for them.

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By submitting, you're okay with us and Hearts That Care Home Care Agency reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

Hearts That Care Home Care Agency is a Medicare-certified home health agency (certified since 2021). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

2.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

Hospital outcomes

  • Discharged to the community40%US 80%Worse than
  • Preventable hospital visits during care (lower is better)11%US 11%Same as

How patients did

  • Care started within 2 days of referral93%US 94%
  • Patients got better at walking or moving around78%US 83%
  • Patients got better at getting in and out of bed62%US 83%
  • Patients got better at bathing86%US 86%
  • Patients' breathing improved62%US 85%
  • Patients got better at taking medications correctly89%US 81%
  • Patients who had a fall with major injury (lower is better)0%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations43%US 61%

Service area

Hearts That Care Home Care Agency reports serving 54 ZIP codes, including Dallas, Fort Worth, Plano, Arlington, Carrollton, Frisco, Allen, Keller, Aubrey, Cleburne and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 748031. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Hearts That Care Home Care Agency offer?

Hearts That Care Home Care Agency offers At-Home Care and Home Health.

How much does Hearts That Care Home Care Agency cost?

Hearts That Care Home Care Agency has not published its pricing. For context, communities in Carrollton that publish rates start around $3,423 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Hearts That Care Home Care Agency located?

Hearts That Care Home Care Agency is located at 2840 Keller Springs Rd Ste 1001A in Carrollton, Texas.

What do families say about Hearts That Care Home Care Agency?

Hearts That Care Home Care Agency carries a 4.6 out of 5 rating from 5 Google reviews. Families describe Hearts That Care as a home health and hospice agency in Carrollton that provides attentive, personalized care to loved ones. Reviewers consistently mention responsive, friendly staff who go beyond basic duties to support families, though the agency's public profile offers little detail beyond these reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Hearts That Care Home Care Agency?

Yes. Hearts That Care Home Care Agency is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.5 out of 5 stars.

Do I need a referral to use Hearts That Care Home Care Agency?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Hearts That Care Home Care Agency?

Submit the Request Information form on this page, or contact Hearts That Care Home Care Agency directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

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