Chris Fullerton
Mar 2025
Not a good environment for residents or staff.
Hearthstone Retirement Home
102 South Potomac Street4.2(10 ratings)· Waynesboro average: 4.4
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Quick Facts
- Total units
- 30
- Licensed capacity
- 30 residents
- Licensed operator
- George H Neal Memorial Home For The Aged
- Nursing coverage
- Registered Nurse on staff with 24-hour supervision
- Ownership type
- Private, not-for-profit personal care home
- Additional services
- Also offers non-medical in-home care services
Pennsylvania DHS
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviewers of this small, family-style personal care home in Waynesboro largely praise the kindness of the personal care staff and the sense of security families feel knowing a Registered Nurse and 24-hour supervision are on-site. However, a couple of reviews raise concerns about rude staff interactions and a general negative impression of the environment, which stand in contrast to the more positive accounts.
What reviewers praise
- Kind, attentive personal care staff, per families
- 24-hour staff supervision with a Registered Nurse on-site
- Family-style, small residential setting since 1961
- Helpful, well-organized administration reported by a resident's family
- Community engagement, like church caroling visits
What reviewers flag
- One report of a rude staff interaction raising abuse concerns
- One reviewer called it 'not a good environment for residents or staff'
- No published pricing information available
AI-generated from reviews and community data.
Hearthstone Retirement Home is a senior living community in Waynesboro, Pennsylvania offering Assisted Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 10 reviews.
About Hearthstone Retirement Home
Hearthstone Retirement Home is a private, not-for-profit personal care home in Waynesboro, Pennsylvania, serving men and women since 1961. Licensed by the Pennsylvania Department of Human Services as a Licensed Personal Care Home, it provides residential care with 24-hour staff supervision and a Registered Nurse on staff.
The community offers twenty-six private rooms with independent-controlled air conditioning, three home-cooked meals daily, and a family-style atmosphere. Amenities include recreational activities, courtesy transportation, library and sun rooms, housekeeping and linen service, and elevators between floors.
Located in the heart of Waynesboro in the Cumberland Valley, the home sits within a few blocks of churches, hair stylists, stores, and the library, with easy access to nearby Chambersburg, Greencastle, and Hagerstown, Maryland.
Hearthstone also operates In-Home Care Services, providing non-medical home care through insured and bonded Care Technicians who undergo extensive screening and national background checks, helping residents maintain independence in their own homes.
The community was founded in the Sollenberger family home and is officially known as the George H. Neal Memorial Home for the Aged, established by John Neal Jr. as a memorial for his son.
Types of Care at Hearthstone Retirement Home
Assisted Living
Amenities
Room Amenities
- Emergency Call System
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Transportation Services
Activities
- Social Activities
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Help Me ChooseReviews of Hearthstone Retirement Home
4.2overall · 10 ratings combined
4.2★ on Google (10)
Miranda
Oct 2024
I called in to talk to my grandmother and some woman named Jerry answered and was EXTREMELY rude. If staff is that disrespectful to family it greatly concerns me that they are most likely abusing the residents when no one is around. I'm talking to my family about getting my grandmother th out of there. Something is going on behind the scenes. This is not a good environment for people to be living in AT ALL. That woman I spoke to was extremely comfortable being extremely rude and clearly acts this way all the time without management doing anything about it, so they're probably abusive with residents as well. Do not put people here.
Louis Altamura (Lou)
May 2021
My father currently resides here. The personal care staff are very kind to him and the administration is very helpful and well organized. I am relieved that he is well taken care of here.
Manning Juicing :]
Feb 2020
My Mom is 88 and loves this place, I have peace of mind that my mom is being taken care of 24/7
Mark Spangler
Dec 2019
I went with my church Christmas caroling group. We sang as they had dinner... Many sang along with us!!!
Frequently Asked Questions
What types of care does Hearthstone Retirement Home offer?
Hearthstone Retirement Home offers Assisted Living.
Where is Hearthstone Retirement Home located?
Hearthstone Retirement Home is located at 102 South Potomac Street in Waynesboro, Pennsylvania.
What do families say about Hearthstone Retirement Home?
Hearthstone Retirement Home carries a 4.2 out of 5 rating from 10 Google reviews. Reviewers of this small, family-style personal care home in Waynesboro largely praise the kindness of the personal care staff and the sense of security families feel knowing a Registered Nurse and 24-hour supervision are on-site. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Hearthstone Retirement Home?
Submit the Request Information form on this page, or contact Hearthstone Retirement Home directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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