teresa lowther
Mar 2025
Amazing!
Heart O' Gold Home Care LLC
2912 Whipple Ave NW3(6 ratings)· Canton average: 4.1
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Quick Facts
- Medicare quality
- Certified, not yet rated
- Medicare certified
- Since 2020
- Service area
- Covers Stark, Tuscarawas, Summit, Columbiana, Portage counties
- Care scheduling
- Offers both full-time and part-time care options
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Heart O' Gold Home Care is a home health agency serving Canton and several nearby Ohio counties, offering skilled nursing and companion care so clients can stay in their own homes. Reviews are mixed: some clients and referring partners praise the nurses and office staff, while one detailed complaint alleges billing fraud and retaliation against a client who questioned it.
What reviewers praise
- Nurses and office staff praised by reviewers
- Skilled nursing and companion care services
- Full-time and part-time care options available
- Team-based coordination with physicians and families
What reviewers flag
- One detailed report alleges insurance billing fraud and overbilling
- One reviewer says raising billing concerns led to being dropped as a client
- Only 6 Google reviews with a 3.0 average rating
AI-generated from reviews and community data.
Heart O' Gold Home Care LLC is a senior living community in Canton, Ohio offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 3.0 out of 5 across 6 reviews.
About Heart O' Gold Home Care LLC
Heart O' Gold Home Care LLC is a home health care agency serving Canton, Ohio and surrounding counties in northeast Ohio. The agency provides professional in-home health care services that allow clients to remain safely and comfortably in their own homes while maintaining independence and freedom of choice.
As a full-service, fully insured and licensed medical home care agency, Heart O' Gold offers a wide range of skilled medical services and clinical nursing care. All care is supervised by nurses to ensure client satisfaction. Services range from companion care and assistance with daily living activities to skilled nursing services, tailored to individual needs.
The agency emphasizes compassionate, proactive care planning and management. Specialists work closely with patients, their physicians, and families to improve care coordination and communication using a team-based approach. Heart O' Gold serves Stark, Tuscarawas, Summit, Columbiana, and Portage counties, offering both full-time and part-time care options for clients requiring varying levels of support.
Types of Care at Heart O' Gold Home Care LLC
Home HealthSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- 24-Hour Staff
- Medication Management
- On-Site Nurse (RN)
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Help Me ChooseReviews of Heart O' Gold Home Care LLC
3overall · 6 ratings combined
3★ on Google (6)
Rob Partridge
Feb 2024
This company partakes in medical billing fraud by double billing insurance companies. The co owner Heidi threatened to discharge me as a patient because I investigated the billing issue and why they have not received payment. My investigation revealed that heart o gold had in fact received payment. I confronted her about her false claims that my insurance company was not paying them. Heidi immediately became defensive and dropped me as a client. However, my insurance verified that they paid the contracted amount rather than the amount heart o gold billed which they knowingly overbilled. The owner of the company blames me for her fraudulent activity and then dropped me as a client. Heart o gold is not trustworthy, is negligent, and discriminatory especially towards minorities.
chelsea wayt
Jan 2023
My company has these guys come out for our clients and they are fantastic! The nurses are great and the office staff are extremely helpful. They really go above and beyond!
Medicare Quality of Care
Heart O' Gold Home Care LLC is a Medicare-certified home health agency (certified since 2020). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
Not yet rated. Medicare needs a minimum number of recent patients before it publishes a star rating.
Services offered
- Skilled nursing
- Medical social services
- Home health aide
How patients did
- Care started within 2 days of referral90%US 94%
- Patients who had a fall with major injury (lower is better)0%US 1%
Service area
Heart O' Gold Home Care LLC reports serving 22 ZIP codes, including Canton, Massillon, Brewster, Canal Fulton, Dundee, East Canton, Kent, Louisville, Navarre, North Canton and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 369229. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Heart O' Gold Home Care LLC offer?
Heart O' Gold Home Care LLC offers Home Health and Skilled Nursing / Long Term Care.
Where is Heart O' Gold Home Care LLC located?
Heart O' Gold Home Care LLC is located at 2912 Whipple Ave NW in Canton, Ohio.
What do families say about Heart O' Gold Home Care LLC?
Heart O' Gold Home Care is a home health agency serving Canton and several nearby Ohio counties, offering skilled nursing and companion care so clients can stay in their own homes. Reviews are mixed: some clients and referring partners praise the nurses and office staff, while one detailed complaint alleges billing fraud and retaliation against a client who questioned it.
Does Medicare cover care from Heart O' Gold Home Care LLC?
Yes. Heart O' Gold Home Care LLC is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits.
Do I need a referral to use Heart O' Gold Home Care LLC?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Heart O' Gold Home Care LLC?
Submit the Request Information form on this page, or contact Heart O' Gold Home Care LLC directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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