Canton Regency

Lisa Koss

May 2026

via Google ↗

Update 5/31/2026<br>If you do not live local and cannot pop in anytime to schedule appointments, transportation or to just get general information about your loved one, think twice before choosing Canton Regency. I was told not to email the Wellness Coordinator with these issues. I must call and speak with a nurse. Good luck trying to reach one. It took 26 hours for a call back. Unfortunately, I was not available at that time. When I called back, I was then told to call back again at a different time when "the person who handles this" is there. Who is "handling" this? Poor, poor communication. It should not be this difficult, technology is a wonderful thing if it was utilized. Update 6/24/2025.....Canton Regency reached out to me immediately to address my concerns. I am satisfied with the resolution.<br>My mother has been a resident in assisted living east since May 2024. Most of the aides and nurses are wonderful, caring people....even with the turnover and short staff. The common areas are clean and comfortable. BUT trying to get information about my mother (ex. the meds she is taking, her transportation needs) is very difficult. The person I email rarely, if ever responds. I live out of state and rely on this person for information. Please do better.

Jane Frankeberger

Apr 2026

via Google ↗

I visit one of the residents who attended our church on a monthly basis. Have done so for over 3 years and watched her progress from Independent living to assisted living to memory care. I have been impressed with the continuity of staff and with their very caring manner. This includes from the receptionist to dietary to the nursing aids. The nursing home business is an extremely difficult environment and people don't always realize that, so when a facility as well and that kind of environment, it's a good thing!

Dave szink

Mar 2026

via Google ↗

My wife and I moved in October 2025 to the Assisted Living area for a respite stay, we loved it so much we moved in! My wife sadly passed in December 2025 everyone here including the management team made sure I was taken care of, and I moved over to the Independent Living side and Life feels almost normal again. I have so many things to keep me busy and so many new friends, I have only wonderful things to say about The Regency, I feel safe, comfortable and Loved here. Happy Hour every Friday with live music with good friends what more can you ask for. Housekeeping, Activities, and Physical Therapy all the best people to keep you happy and I am. Thank you for all you do!

Linie23 K

Feb 2026

via Google ↗

Our family has had a wonderful experience with Canton Regency since our dad moved into independent living. Krista in admissions made the transition smooth and stress-free, guiding us every step of the way and making sure he was comfortable from day one. She FaceTime and texts keeping communication open two months after he’s moved in.<br><br>The customer service here truly stands out. Even calling the front desk lifts your spirits — Wanda answers with “How can I make your day better?” and genuinely means it. That kindness reflects the entire community.<br><br>It’s the perfect balance of independence and support, which gives our family peace of mind. The amenities are fantastic: exceptional meals (our dad happily eats pancakes and sausage every morning), convenient in-house therapy, a barbershop, and plenty of activities to keep residents engaged and social.<br><br>Most importantly, our dad is happy and feels at home again. We’re incredibly grateful to the Canton Regency team and highly recommend them to anyone looking for a caring, well-run senior living community.

Paula Stoll

Feb 2026

via Google ↗

My parents lived at Canton Regency since 2013. They initially resided in independent living, where they thoroughly enjoyed the planned activities; my mom never missed one! I cherish the memories of Wanda, who always greeted me with a smile and offered helpful advice during my visits. My dad passed away in 2016, and my mom remained in independent living until her transfer to memory care. The memory care staff was wonderful! They were consistently kind, caring, and helpful. Many employees made memory care a great experience for my mom! Melissa, the Director of Housekeeping, and Denise, the Wellness Coordinator, were always available for assistance and to answer my questions. The aides in the memory care unit provided kind and compassionate care daily. I had the pleasure of getting to know some of them very well! Michelle, Amber, and Tanisha always gave me hugs upon my arrival and treated my mom as if she were their own grandmother. Jacob was with my mom during her last days, ensuring her comfort. My mom recently passed on February 1, 2026. My family was very appreciative of the care given at the Regency. Paula Stoll