Amanda Hopson
Jan 2026
The owner Jessica explained things very clearly to us ahead of time and helped us work through all of the paperwork. The caregivers have been prompt and kind and very helpful.
1 / 3Quick Facts
- Contract terms
- No contract required for ongoing care
- Family updates
- Online portal lets families track daily caregiver visits
What Families Think
Families describe Heart and Home as a small, personal in-home care agency in Galesburg that treats clients like family and helps them stay safely in their own homes. Reviewers highlight responsive, compassionate caregivers, easy communication with the owner, and flexibility around scheduling and needs.
The Good
- Caregivers described as treating clients like family
- Owner Jessica praised for clear communication and support
- Flexible scheduling and no long-term contract
- Helps seniors stay safely in their own homes
- Caregivers help with meals, errands, and appointments
AI-generated from reviews and community data.
About Heart and Home
Heart and Home is an in-home care provider serving seniors in Galesburg, Illinois. The agency is licensed with the state of Illinois and committed to helping seniors remain in their own homes for as long as safely possible, rather than moving to long-term care facilities.
The company emphasizes that in-home care allows seniors to maintain independence, live at their own pace, and engage in activities of their choosing while surrounded by personal belongings and familiar environments. This approach is designed to reduce the emotional strain of loneliness that seniors may experience and can be more affordable than residential care facilities.
Heart and Home operates with a commitment to serve clients with compassion, honesty, and reliability. The agency notes that seniors receiving in-home care benefit from flexible visitation for family and friends, reduced exposure to illnesses and diseases compared to congregate settings, and the ability to feel useful and needed within their own home environment.
Types of Care
Home Health and Hospice
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Help Me ChooseReviews
3.9overall · 22 ratings combined
3.9★ on Google (22)
Pierro Turgeon
Jan 2023
I can’t recommend Jessica and her team of caring professionals enough! Our family hired Heart and Home last fall to take care of our Mom, and the level of care, flexibility, willingness to come at any hour, and attention to detail was evident straight outta the gate. And for that level of care they’re also reasonably priced. Our Mom loved her caretakers, especially Sharette, and looked forward to seeing them everyday. We just wanna thank Jessica, Sharette, and all the caretakers, for being upbeat and thoughtful and making our Mom smile and laugh during a tough time. It meant the world to her and it meant the world to us!
Cathy Heidenreich
Nov 2021
I have had my mom in their care for 4 months and couldn’t be happier with their care. They treat my mom like she is family. I live out of state from my mom and she has fallen a few times and has slight de mentia and uses a walker. Her caregivers take her to visit friends , to the store, to get her hair done and nails and toes. They make her meals and take her to the dr appts. And I feel so relieved knowing my mom is getting quality care . And All the things I would do if I was closer and they do it with an open heart and love for older people. They keep in contact with me and also I can go online and see what my mom was doing all day. They accommodate my visiting and come back when I need them. No contract . I couldn’t be happier in finding such wonderful people to take care of my mom and my mom is safe and happy that she can stay home. I would give them 10 stars if I could.
Deb Myers
Nov 2020
My perspective comes from my role as a Nurse Practitioner and a family member of an elderly person who is utilizing this service. I highly recommend Heart & Home In Home Care. Jessica Paul has proven she is a Jack of all Trades. Her compassion and energy are key to the success of this program. The variety of services offered can allow a person to age in place. Deb Myers APN
Troy Woodside
Sep 2020
I would highly recommend this company. I have known both Jessica and Daniel Paul for over ten years and they are the kindest and most sincere couple. If you want quality care for you or a loved one, this company is who you need. They are reliable, dependable, and will treat you and your loved ones like "family". Finding care for yourself or a loved is a difficult decision but with their help, it will put your mind at ease. They will help keep you or your loved one at home with the best of care and they give their "whole heart" in what they do.
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