chijindu claris
Jan 2026
Warm,friendly staff. Courteous patients. Feels like family
Health Center At Franklin Park
1535 Park Ave
3.7(25 ratings)· Denver average: 4.1
1 / 5Quick Facts
- Medicare rating
- 4 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 86
- Ownership
- Not-for-profit, part of multi-site senior care system
- Location
- Located in City Park West, downtown Denver
- Amenity
- On-site chapel available to residents
CMS Care Compare
What Families Think
Reviews for Health Center at Franklin Park are sharply divided: many families praise the compassionate, attentive nursing and rehab staff, while several report serious lapses in basic care and difficulty reaching the facility by phone. The skilled nursing and rehab therapy programs draw strong praise, but multiple reviewers describe neglect, poor hygiene, and unresponsive administration.
The Good
- Staff frequently described as compassionate and attentive
- Rehab therapy praised, including private rooms and personalized care plans
- Reviewers highlight kindness shown to veterans and hospice patients
- Family-like, warm atmosphere noted by multiple reviewers
- Strong communication praised in some reviews
The Bad
- Multiple reports of neglect: falls, poor hygiene, malnutrition, dehydration
- Several complaints about unanswered phones and unreachable staff
- One report of lost belongings and unhelpful, rude admin staff
- Inconsistent care quality reported between shifts or departments
AI-generated from reviews and community data.
About Health Center At Franklin Park
The Health Center at Franklin Park is part of The Community at Franklin Park, a not-for-profit senior care provider located in the City Park West area of downtown Denver, Colorado. It is owned and operated by American Baptist Homes of the Midwest, a not-for-profit provider of senior living and health care since 1930.
The health center offers skilled nursing, memory care, and rehabilitation therapy services designed to bridge the gap between hospital and home. Care includes specialized clinical services such as intensive therapy, with professional, physician-directed oversight from a compassionate clinical team.
The environment is designed to support comfort and recovery, featuring outdoor patios, an on-site chapel, and inviting day rooms with a large TV for entertainment and social connection, giving residents spaces for both relaxation and engagement with others.
The community emphasizes equitable, high-quality care for all residents, with educational programs for its team aimed at reducing disparities in health outcomes and increasing inclusiveness within the community.
Types of Care
Skilled Nursing / Long Term Care
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.
Help Me ChooseReviews
3.7overall · 25 ratings combined
3.9★ on Google (21) · 2.5★ on Yelp (4) · Yelp page ↗
The Root Tap (Paige)
Jun 2025
Our parent was in here for several months. Major neglect. He was a fall risk and was constantly falling. Broke his hip and they didn’t care. Still made him walk around. Didn't cut his hair, didn’t shave his face. Didn’t brush his teeth. Nothing. We forced them to send him to the er after 2 weeks of the fall that did it and we ended up bringing him home for his end of life care. I would never recommend this place. The nurse that worked there could barely hold a conversation. This was Jan 2024-July 2024. Hopefully they have a new nurse by now. Also smells like pee on the whole floor. Nasty place.
Ryan Weaver
Apr 2025
Vanessa, Alessia and Sarah are angels! These three took the time to come see our uncle in the hospital prior to hospice. They brought him a gift comforted him and showed genuine compassion. They didn't need to do that but no stopping hearts like that. This profession is so hard and they are all cut from a special cloth. Thank you for coming ladies. Meant more than you know for our uncle and our family!
Martine Reeh
Mar 2025
We were so impressed by the wonderful staff at Franklin. They took great care of our mom while she rehabbed from a hospital stay. I cannot say enough about the caring and attentive people there. Thank you!!
Amber Smith
Jan 2025
I’ve had a wonderful experience with the Health Center at Franklin Park! The staff here is absolutely amazing—compassionate, attentive, and truly dedicated to their residents' well-being. The new Director of Nursing has been a fantastic addition to the team. You can see the positive changes and leadership they bring, which has been incredibly reassuring. What really sets this place apart is the excellent communication. They keep families informed and involved every step of the way, which is so important when you’re entrusting the care of a loved one to someone else. Overall, it’s a great facility with a warm and caring environment. I would definitely recommend the Health Center at Franklin Park to anyone looking for quality care for their loved ones
Frequently Asked Questions
What types of care does Health Center At Franklin Park offer?
Health Center At Franklin Park offers Skilled Nursing / Long Term Care.
Where is Health Center At Franklin Park located?
Health Center At Franklin Park is located at 1535 Park Ave in Denver, Colorado.
What do families say about Health Center At Franklin Park?
Reviews for Health Center at Franklin Park are sharply divided: many families praise the compassionate, attentive nursing and rehab staff, while several report serious lapses in basic care and difficulty reaching the facility by phone. The skilled nursing and rehab therapy programs draw strong praise, but multiple reviewers describe neglect, poor hygiene, and unresponsive administration.
Work at Health Center At Franklin Park? Claim this listing to update photos, pricing, and details — it's free.
Nearby Communities
Other senior living options within 25 miles of Denver.
Hallmark Nursing Center
Denver, Colorado
4.7(230)
Skilled Nursing / Long Term Care
Briarwood Health Care Center
Denver, Colorado
4.4(187)
Skilled Nursing / Long Term Care
The Center at Lowry
Denver, Colorado
3.5(167)
Skilled Nursing / Long Term Care
Berkley Manor Care Center
Denver, Colorado
4.1(160)
Skilled Nursing / Long Term Care
Sloan'S Lake Rehabilitation Center
Denver, Colorado
3.6(142)
Skilled Nursing / Long Term Care
Amberwood Post Acute
Denver, Colorado
4.4(130)
Skilled Nursing / Long Term Care