MyLivingChoice

Hazel Dell Assisted Living

7514 Ne 13th Ave

3.8(18 ratings)· Vancouver average: 4.3

Hazel Dell Assisted Living — photo 1

Quick Facts

Total units
75
Licensed capacity
75 residents

California CDSS

Rehab support
Offers short-term rehabilitation and home health services on-site
Unit feature
Apartments come with kitchenettes included

What Families Think

Reviews of Hazel Dell Assisted Living are sharply mixed: several families praise the staff for warmth, personalized care, and smooth move-in transitions, while one detailed report describes serious cleanliness and neglect concerns. Overall, most reviewers highlight kind caregivers and good communication with families, but the negative review raises red flags about staffing and hygiene.

The Good

  • Staff described as caring and attentive by multiple reviewers
  • Smooth, well-supported move-in transitions for new residents
  • Chefs accommodate resident meal preferences
  • Activity coordinator praised for engaging programming
  • Apartments include kitchenettes and personal climate control

The Bad

  • One detailed report of poor cleanliness and odor issues
  • One reviewer described neglect and rough handling by specific aides
  • One reviewer noted the building may be understaffed

AI-generated from reviews and community data.

About Hazel Dell Assisted Living

Hazel Dell Assisted Living is an assisted living community in Vancouver, Washington, dedicated to promoting a fulfilling and active lifestyle for seniors. The community emphasizes supportive care and meaningful connections, with a dedicated team focused on building genuine relationships with residents and addressing their unique needs.

The community offers personalized care services and wellness programs designed to help residents experience life to the fullest. Services include short-term rehabilitation and home health services for older adults recovering from surgery or illness, ensuring they feel cared for and supported during their recovery journey.

Residents benefit from a range of amenities and activities tailored to their interests and needs. The community provides dining offered three times daily with an "Anytime Menu" for ongoing dining options, apartments with kitchenettes, personal heating and cooling systems, and call systems. Activities include chair yoga, morning worship, movie matinees, and live music.

The community encourages residents to embrace independence through participation in a resident council and engagement in social events and enriching programs. A community newsletter keeps residents updated on exciting news and events, while a blog shares uplifting stories and practical resources for older adults and their families.

Hazel Dell Assisted Living is conveniently located near shopping, medical clinics, and other services, providing easy access to essential facilities and amenities in the Vancouver area.

Types of Care

Assisted Living

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Reviews

3.8overall · 18 ratings combined

3.8★ on Google (18)

Lilly Fields

May 2026

via Google

Save your loved ones!! Pull them out of this building now!! It is run down and dirty. It smells like poop everywhere. The large lady who, I think "runs the building", is never around. She talks down to me whenever I am in there with me family member. My fmaily member is being neglected and I an trying to pull her out of there. I am nervous to even write this because my family member have received retaliation for complaining before. there are two CNAs katelin and a girl named jenifer who are the worst. They talk down to my family member and leave her in her poop and pee because;s they don't like her. My family member told me that jennifer pushes her too hard down the hall way and tells her she should stay in her room. Don't bring your fmaily; here.

Greg Burnett

Mar 2025

via Google

Our mother recently moved into Hazel Dell Assisted Living. The staff has been wonderful in the transition as my mom moved in. They helped us to get her settled in her room and quickly started to manage her medications. On her first day, the nurse was in right away to check her vitals and make sure she was comfortable. The kitchen chef has been accommodating and making sure Mom enjoys healthy meals. We appreciate the support we received from the director in helping us manage this transition. After every visit, we say the same thing “the staff are so friendly” they go above and beyond our expectations!

Vanesa Zapata Gonzales

Apr 2024

via Google

I enjoy getting to know the residents, care plans are accessible to employees, team oriented company. The activity coordinator is amazing and always has something planned for the residents,the chefs make amazing meals and get the residents involved with seeing what they would like to add to the menus, this facility is person centered care. Staff are friendly and management is friendly and easy to talk to with any concerns or questions you may have. They are flexible with your schedule.

Tamara Jennings

Jun 2022

via Google

Prestige assisted living in hazeldel staff is just full of caring professionals. It might be understaffed right now, but the people there are hard working and doing the best with what they have. My dad who lived there for over a year was always treated with respect and concern for his needs. They have also gave me wise advice when his life was ending gradually. My dad was very strong willed and they always respected his decisions even when it hurt him in the long run. I can't say enough how good all the staff is. I am very grateful they took my dad in.

dmashnw

Jan 2020

via Google

My mother Barbara stayed at prestige for the last 13 months of her life, during this time the staff did an amazing job of showing her care, assisting her when needed. and making her feel wanted ,valued and at ease about living on her own. She had nothing but positive things to say when i talked to her, and we were always impressed with how friendly and caring the staff was to her. She called everyone at prestige her second family : ) Our family will always be thankful to the staff, and residents at prestige.

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Frequently Asked Questions

What types of care does Hazel Dell Assisted Living offer?

Hazel Dell Assisted Living offers Assisted Living.

Where is Hazel Dell Assisted Living located?

Hazel Dell Assisted Living is located at 7514 Ne 13th Ave in Vancouver, Washington.

What do families say about Hazel Dell Assisted Living?

Reviews of Hazel Dell Assisted Living are sharply mixed: several families praise the staff for warmth, personalized care, and smooth move-in transitions, while one detailed report describes serious cleanliness and neglect concerns. Overall, most reviewers highlight kind caregivers and good communication with families, but the negative review raises red flags about staffing and hygiene.

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