4.3(77 ratings)· Sarasota average: 4.4
1 / 5CMS Care Compare
Reviewers generally describe Hawthorne Center as clean and staffed by attentive, well-trained day staff and therapists, with several families praising rehab outcomes and physical therapy support. However, a serious allegation about night-shift staff behavior and other complaints about maintenance responsiveness and food service point to inconsistency in care quality depending on shift and day of the week.
AI-generated from reviews and community data.
Hawthorne Center for Rehabilitation and Healing of Sarasota is a senior living community in Sarasota, Florida offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 77 reviews.
Hawthorne Center for Rehabilitation and Healing of Sarasota is a skilled nursing and long-term care facility in Sarasota, Florida, with a licensed capacity of 120 residents.
Families consistently praise the cleanliness of the building and the training and responsiveness of day staff, particularly physical therapy and nursing teams. One family wrote, "these guys really did it for him," crediting therapists with helping a patient regain strength after hospitalization. The facility offers daily activities and maintains a clean environment free of odors. However, some families note concerns: night shift care quality appears inconsistent, with one account of a patient being discouraged from mobility during evening hours; food service receives mixed marks, with complaints about cold breakfast items and occasional meal discrepancies; and maintenance responsiveness on weekends has been questioned.
Families should be aware of the nurse-to-patient ratio of approximately 1:20, which can affect responsiveness during peak times. The facility holds a 4.3-star Google rating across 77 reviews, reflecting generally positive experiences tempered by operational inconsistencies.
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Help Me Choose4.3overall · 77 ratings combined
4.3★ on Google (77)
Brian Cavanaugh
Apr 2026
A great experience here for my client John Fleming. After a short stay in the hospital he came here to get back in shape and these guys really did it for him. Special thanks to Julie in physical therapy and Jackie the nurse for keeping him going and getting him what he needs. A big special thanks to Ryan and the nice young lady at the front desk going above and beyond for John when he was leaving the facility. Great job guys and thank you again.
Ronnie Monix
Mar 2026
I had anticipated that this would be a highly recommended establishment, but I was quite displeased to observe the nurses using their phones. The furniture is not being repaired over the weekend, and we must wait until Monday. The air conditioner is emitting an unusual noise, and we are informed that we must also wait until a weekday for it to be serviced or inspected. This has been a very disappointing stay for my mother-in-law.
David Lampton
Feb 2026
Hawthorne is neat and clean. The nurses and aids have been very helpful. I am a little disappointed with the food service, my wife says the eggs at breakfast are always cold or lukewarm. Also v sometimes what is in her sheet which comes with the meal is not always correct as to what she receives. Overall I am pleased with Hawthorne and its service . This is our first experience with a rehab facility.
Katie Kerr
Dec 2025
My 89 year old father with Parkinson's was sent there to rehab after several days in the emergency room. The day staff is very helpful as well as the therapy. I will say that please be careful with the night staff. My father was taunted because he was mobile and was in his room. They insisted that he lay in bed at night. He can basically stand and shuffle walk.They got upset because he was out of bed so the striped him naked and told him he better stay in bed and threatened him. He was upset at this treatment so he tired to slowly leave. They called me and said he was being combative and had to go to the emergency room for a mental evaluation. We were on our way but they sent him anyway at 10PM. When we arrived to the emergency room they asked how he could have sprinted to the door. (Reported from Hawthorne staff) and was this his normal demeanor. Calm and articulate. He was sent back. My brother spent the night to protect him from retaliation. We spoke to his independent living home so he could go back for care. When he was released one of the day staff said they had been having real issues with night staff taunting the residents. This is NOT how our aging loved ones should be cared for. Thank god he has lots of family local. Who knows what would have happened. This is a nursing home at night. Stay in bed and do as you are told. I have spoken to staff and hope this helps.
Eric Powell
Feb 2025
I visited my father here for the past two days. All staff members I have met are well trained, courteous, and responsive. The ratio of nurse to patient is about 1:20, so this should be kept in mind when a patient has needs. The building itself is extremely clean and completely void of any odors. Daily activity sheets are handed out to the patients and the events my father participated in were well attended. He made a few friends here and was happy once he got settled in. He was indeed in good hands here at Hawthorne. Cell phone coverage was mainly available nearer windows, and by nearer windows, I basically mean either at the window or in the outside (and very pleasant) veranda. The rooms allow for personal touches to be added. Bring a chair though if you plan to stay in the room for a length of time.
3 inspection visits in the last three years, 14 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedCorrected Apr 28, 2024
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2024
Ensure proper usage of power strips and extension cords.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2024
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2024
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 28, 2024
Provide family notifications of emergency plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 12, 2022
Provide a means of sharing information on occupancy/needs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 12, 2022
Keep all essential equipment working safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 12, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 12, 2022
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 12, 2022
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2022
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2022
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Hawthorne Center for Rehabilitation and Healing of Sarasota offers Skilled Nursing / Long Term Care.
Hawthorne Center for Rehabilitation and Healing of Sarasota is located at 5381 Desoto Road in Sarasota, Florida.
Reviewers generally describe Hawthorne Center as clean and staffed by attentive, well-trained day staff and therapists, with several families praising rehab outcomes and physical therapy support. However, a serious allegation about night-shift staff behavior and other complaints about maintenance responsiveness and food service point to inconsistency in care quality depending on shift and day of the week.
Hawthorne Center for Rehabilitation and Healing of Sarasota had 3 government inspection visits in the last three years, with 14 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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