Jessica Lin
Mar 2026
Marie from Havenova was scheduled to come to our home. She did not show up and Havenova did not pick up the phone or update me. They are not a reliable company.
1 / 5Havenova Home Care Solutions is a non-medical home care agency serving Westwood and nearby Massachusetts communities, offering support for seniors, veterans, and families with children. Most reviewers describe the caregivers and office staff as professional, friendly, and helpful, though one reviewer reported a scheduling failure and communication breakdown.
AI-generated from reviews and community data.
Havenova Home Care Solutions provides non-medical home care services in Westwood, Massachusetts, serving seniors, veterans, and children. The company specializes in personalized in-home support designed to help clients maintain comfort and independence in their familiar home environment.
Services offered include personal care assistance, daily companionship for elderly individuals, specialized memory care routines for those requiring cognitive support, and programs tailored for veterans. The company also provides respite care for family caregivers needing short-term relief and support for families with working schedules and children's well-being needs.
All Havenova caregivers are trained, background-checked, and experienced in compassionate home care delivery. The company emphasizes emotional connection and trust, with interactions guided by empathy, patience, and professionalism. Services are available across Boston, Worcester, Springfield, Lowell, and surrounding towns in Massachusetts.
The company operates with a localized approach to tailor services to community-specific needs while adhering to state regulations. Havenova offers free in-home consultations to develop personalized care plans for each client. The organization prioritizes transparency in its operations and pricing and maintains a commitment to treating every client like family.
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Help Me Choose4.8overall · 22 ratings combined
4.8★ on Google (22)
Jessica Lin
Mar 2026
Marie from Havenova was scheduled to come to our home. She did not show up and Havenova did not pick up the phone or update me. They are not a reliable company.
Jameson Digot
Mar 2026
You guys are simply great thanks for all the help that you guys have provided Westwood
Jheni Bropp
Mar 2026
A great company to work with always would recommend this company one of the best caregivers that we have ever seen. Thank you.
s e
Feb 2026
Great services and are very professional.
evans festo
Feb 2026
Good place and better customer service easy location too
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