MyLivingChoice

Havenova Home Care Solutions

250 Washington St

4.8(22 ratings)· Westwood average: 4.6

Havenova Home Care Solutions — photo 11 / 5

Quick Facts

Care model
Non-medical home care, not skilled nursing
Veteran support
Programs tailored specifically for veterans
Respite care
Short-term relief care for family caregivers
Initial consultation
Free in-home consultation to build care plan
Service area
Serves Boston, Worcester, Springfield, Lowell region

What Families Think

Havenova Home Care Solutions is a non-medical home care agency serving Westwood and nearby Massachusetts communities, offering support for seniors, veterans, and families with children. Most reviewers describe the caregivers and office staff as professional, friendly, and helpful, though one reviewer reported a scheduling failure and communication breakdown.

The Good

  • Reviewers praise professional, courteous customer service
  • Caregivers described as compassionate and well-trained
  • Convenient location noted by a reviewer
  • Personalized care plans built around client needs
  • Support extends to veterans and children, not just seniors

The Bad

  • One report of a no-show caregiver with no follow-up communication

AI-generated from reviews and community data.

About Havenova Home Care Solutions

Havenova Home Care Solutions provides non-medical home care services in Westwood, Massachusetts, serving seniors, veterans, and children. The company specializes in personalized in-home support designed to help clients maintain comfort and independence in their familiar home environment.

Services offered include personal care assistance, daily companionship for elderly individuals, specialized memory care routines for those requiring cognitive support, and programs tailored for veterans. The company also provides respite care for family caregivers needing short-term relief and support for families with working schedules and children's well-being needs.

All Havenova caregivers are trained, background-checked, and experienced in compassionate home care delivery. The company emphasizes emotional connection and trust, with interactions guided by empathy, patience, and professionalism. Services are available across Boston, Worcester, Springfield, Lowell, and surrounding towns in Massachusetts.

The company operates with a localized approach to tailor services to community-specific needs while adhering to state regulations. Havenova offers free in-home consultations to develop personalized care plans for each client. The organization prioritizes transparency in its operations and pricing and maintains a commitment to treating every client like family.

Types of Care

Home Health and Hospice

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Reviews

4.8overall · 22 ratings combined

4.8★ on Google (22)

Jessica Lin

Mar 2026

via Google

Marie from Havenova was scheduled to come to our home. She did not show up and Havenova did not pick up the phone or update me. They are not a reliable company.

Jameson Digot

Mar 2026

via Google

You guys are simply great thanks for all the help that you guys have provided Westwood

Jheni Bropp

Mar 2026

via Google

A great company to work with always would recommend this company one of the best caregivers that we have ever seen. Thank you.

evans festo

Feb 2026

via Google

Good place and better customer service easy location too

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Nearby Communities

Other senior living options within 25 miles of Westwood.