MyLivingChoice

Haven Health Sky Harbor

1880 East Van Buren Street

4.6(456 ratings)· Phoenix average: 4.4

Haven Health Sky Harbor, photo 11 / 5

Quick Facts

Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
120
Room type
All private rooms with full bathroom and shower
Physician specialists
On-site doctors for pain management, wound care, pulmonology, psychiatry
Location
Minutes from Phoenix Sky Harbor International Airport

What Families Think

Haven Health Sky Harbor is a skilled nursing and rehab facility near Phoenix Sky Harbor Airport that draws overwhelmingly positive reviews for its nursing, therapy, and dialysis teams, along with a clean, well-maintained building. However, a handful of reports describe serious lapses in basic care attentiveness, discharge coordination, and communication from physicians that families should weigh carefully.

The Good

  • Nurses and CNAs frequently praised for compassion
  • Strong physical, occupational, and speech therapy teams
  • In-house dialysis unit rated highly by residents
  • Private rooms with full bathroom and shower
  • Facility consistently described as clean and well-maintained
  • Responsive, organized admissions and business office staff

The Bad

  • Several reports of unattended call lights and inattentive overnight staff
  • One serious report of an untreated bedsore leading to death
  • Multiple reviewers cited poor discharge planning and rude coordination
  • One report of inconsistent physician communication and cold meals

AI-generated from reviews and community data.

Haven Health Sky Harbor is a senior living community in Phoenix, Arizona offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Transportation Services. Families rate it 4.6 out of 5 across 456 reviews.

About Haven Health Sky Harbor

Haven Health Sky Harbor is a skilled nursing and rehabilitation facility located at 1880 East Van Buren Street in Phoenix, Arizona, just minutes from Phoenix Sky Harbor International Airport and centrally located near I-10 and I-17.

The community offers private resident rooms designed for rest, relaxation, and healing, each including a full bathroom and shower. The facility features multiple therapy gyms, dining rooms located on each floor, and an outdoor therapy area.

Residents have access to in-house doctors specializing in pain management, infectious disease, wound care, pulmonology, psychiatry, and other specialties. Rehabilitation services offered include physical therapy, occupational therapy, speech-language pathology, IV therapy, wound care, and respiratory therapy, aimed at helping residents regain confidence, functionality, and independence.

Haven Health Sky Harbor emphasizes skilled nursing care paired with comprehensive rehabilitation support for those recovering or healing from illness or injury.

Types of Care at Haven Health Sky Harbor

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security
  • Transportation Services

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Reviews of Haven Health Sky Harbor

4.6overall · 456 ratings combined

4.6★ on Google (456)

Erin Amani

Jul 2026

via Google

Other than the PT staff and a handful of nurses/CNA’s that truly did care, this place is full of people who hate their job and it shows.<br><br>My mom developed a bedsore here. Despite it being reported on a Thursday, nothing was done to it for several days. She was never repositioned and it continued to get worse in their care. There was also a time she wasn’t changed for over 24 hours.<br><br>Fast forward a month later and my mom is passing ultimately from the bedsore.<br><br>If your loved one comes here you need to come visit daily and stay. I was here 8 hours a day, brought donuts and treats for staff and this still happened.<br><br>I’ve heard staff laughing at my mom and it really disgusts me that people can treat others this way.<br><br>Reported to Medicare.

RG

Jun 2026

via Google

This is the worst place ever! I would never let my Auntie stay here again. They have horrible service. We got her out of there after three days of nurses not paying attention to her. We came June 10th and left three days later to a different facility. DON"T COME HERE!

LB

Jun 2026

via Google

I would not recommend this building to anyone. NO WAY!

Klassy Interiors

Jun 2026

via Google

I thought I would give this place a chance but I should have listened to others saying no don’t go there! Worst experience ever! I will never recommend staying here! Don’t do it!!

Denise Clonts

Jun 2026

via Google

Very good patient care. Clean facility.

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Government Inspection History

10 inspection visits in the last three years, 65 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 3, 2026Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 16, 2026

Nov 13, 2025Fire Safety StandardHealth ComplaintHealth Standard5 citations
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 5, 2025

  • Provide rooms that can be unlocked from inside without a key.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 5, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 5, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2025

Aug 12, 2025Health Complaint3 citations
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 25, 2025

  • Respond appropriately to all alleged violations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 25, 2025

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 25, 2025

Mar 24, 2025Health Complaint1 citation
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 25, 2025

Oct 22, 2024Health Complaint1 citation
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 6, 2024

Aug 1, 2024Health Complaint1 citation
  • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 20, 2024

May 6, 2024Fire Safety StandardHealth Standard14 citations
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 3, 2024

  • Provide activities to meet all resident's needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 3, 2024

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 3, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 3, 2024

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 3, 2024

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2024

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2024

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2024

  • Provide routine and 24-hour emergency dental care for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2024

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2024

  • Develop, implement, and/or maintain an effective training program for all new and existing staff members.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2024

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2024

Apr 11, 2024Health Complaint1 citation
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 5, 2024

Jan 10, 2024Health Complaint1 citation
  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 11, 2024

Dec 15, 2022Fire Safety StandardHealth Standard37 citations
  • Follow proper procedures when the fire alarm was out of service for more than 4 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 8, 2023

  • Include a process for Emergency Preparedness collaboration.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 8, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 28, 2023

  • Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 28, 2023

  • Conduct risk assessment and an All-Hazards approach.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 8, 2023

  • Establish policies and procedures including evacuation.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 8, 2023

  • List the names and contact information of those in the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 8, 2023

  • Conduct testing and exercise requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 8, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 8, 2023

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 8, 2023

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 8, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 8, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2023

  • Have elevators that firefighters can control in the event of a fire.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 8, 2023

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 8, 2023

  • Ensure medical gas and vacuum systems have documented maintenance programs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 8, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 8, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 8, 2023

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 8, 2023

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 8, 2023

  • Address subsistence needs for staff and patients.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 8, 2023

  • Establish roles under a Waiver declared by secretary.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 8, 2023

  • Provide emergency officials' contact information.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 8, 2023

  • Provide a means of sharing information on occupancy/needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 8, 2023

  • Meet other general requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 8, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 8, 2023

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 8, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 8, 2023

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 8, 2023

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 8, 2023

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2023

  • Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2023

  • Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2023

  • Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Haven Health Sky Harbor offer?

Haven Health Sky Harbor offers Skilled Nursing / Long Term Care.

Where is Haven Health Sky Harbor located?

Haven Health Sky Harbor is located at 1880 East Van Buren Street in Phoenix, Arizona.

What do families say about Haven Health Sky Harbor?

Haven Health Sky Harbor is a skilled nursing and rehab facility near Phoenix Sky Harbor Airport that draws overwhelmingly positive reviews for its nursing, therapy, and dialysis teams, along with a clean, well-maintained building. However, a handful of reports describe serious lapses in basic care attentiveness, discharge coordination, and communication from physicians that families should weigh carefully.

How did Haven Health Sky Harbor do on recent health and safety inspections?

Haven Health Sky Harbor had 10 government inspection visits in the last three years, with 65 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Haven Health Sky Harbor?

Submit the Request Information form on this page to connect with Haven Health Sky Harbor and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Haven Health Sky Harbor? Claim this listing to update photos, pricing, and details. It's free.

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