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Haven Convalescent Home is a small, family-owned skilled nursing facility in New Castle, PA, where the owner is described as personally present and involved in daily care. Most reviewers praise the compassionate, family-like treatment of residents, though one review raises concerns about staff conduct and supervision.
AI-generated from reviews and community data.
Haven Convalescent Home is a senior living community in New Castle, Pennsylvania offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 15 reviews.
Haven Convalescent Home, Inc. is a family-owned and operated nursing facility providing skilled nursing care in New Castle, Pennsylvania. The home is staffed with Registered Nurses, Licensed Practical Nurses, Certified Nursing Assistants, and a Licensed Dietitian to deliver care to residents.
The facility has maintained a 5-Star Rating from the Pennsylvania Department of Health for the past two years. According to the home, its patient care metrics consistently exceed the state average for CMI, the standard measure for skilled nursing facilities.
The home emphasizes a family-centered approach to care, treating residents as family members and working with families throughout the placement and care process to help residents feel at home.
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Help Me Choose4.2overall · 15 ratings combined
4.2★ on Google (15)
Shay Jones
Jul 2026
I picked up here via agency! Very friendly and informal staff! Organized! In-house staff really takes care of their residents! They certainly have them on routine! No surprises! Supplies stocked especially weekends! I’d pick up here again if given the opportunity! Check them out!
Reggie Jannetti
Nov 2025
They are providing outstanding care for my mother. Mark, the owner, is usually seen on premises 7 days a week and is very responsive to family requests. His staff truly is compassionate, caring and professional. Highly recommend this facility.
Montana Myers
Dec 2024
I really believe this is one of the very best nursing homes in new castle. My great uncle, my great grandma and my aunt was there.. I cannot express my gratitude to Mark and the Tanner family as well as all the workers.. I loved working there when I did.
Isaiah .S
Aug 2024
This place is super unprofessional!! Also to the boss is disrespectful to his workers treats them like garbage unless he likes you. They argue infront of the residents at the desk. Also one of the nurses nod off at the nurses station and they don’t do nothing about it. Horrible place!!!
Adele Edwards
Oct 2018
My grandma has been residing at the Haven for about 5 years now. She's on her way out of this world but she would not have been here this long without their caring staff. They take the time to know your loved one and treat them like family. My grandma is 95 and they have taken exceptional care of her skin, hygiene and spirit. The owner is there pretty much every single day and you are never restricted from a visit. I wish I knew how to thank these compassionate care-givers adequately.
4 inspection visits in the last three years, 12 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Use approved construction type or materials.
Severity C of L: potential for minimal harm, widespreadCorrected Dec 19, 2025
Install corridor and hallway doors that block smoke.
Severity B of L: potential for minimal harm, patternCorrected Dec 11, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 13, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 20, 2025
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 13, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity C of L: potential for minimal harm, widespreadCorrected Feb 13, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity C of L: potential for minimal harm, widespreadCorrected Jan 24, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity B of L: potential for minimal harm, patternCorrected Jan 24, 2024
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 6, 2023
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 6, 2023
Have power receptacles that are properly grounded.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 6, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity C of L: potential for minimal harm, widespreadFound during a complaint inspectionCorrected Sep 6, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Haven Convalescent Home offers Skilled Nursing / Long Term Care.
Haven Convalescent Home is located at 725 Paul Street in New Castle, Pennsylvania.
Haven Convalescent Home is a small, family-owned skilled nursing facility in New Castle, PA, where the owner is described as personally present and involved in daily care. Most reviewers praise the compassionate, family-like treatment of residents, though one review raises concerns about staff conduct and supervision.
Haven Convalescent Home had 4 government inspection visits in the last three years, with 12 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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