MyLivingChoice

Haven Convalescent Home

725 Paul Street

4.2(15 ratings)· New Castle average: 3.6

Haven Convalescent Home — photo 11 / 2

Quick Facts

Total units
91
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
91
Ownership
Family-owned and operated facility
State Rating
5-Star PA Dept of Health rating, two years
Owner Presence
Owner on-site nearly every day
Visitation Policy
No restricted visiting hours for families

What Families Think

Haven Convalescent Home is a small, family-owned skilled nursing facility in New Castle, PA, where the owner is described as personally present and involved in daily care. Most reviewers praise the compassionate, family-like treatment of residents, though one review raises concerns about staff conduct and supervision.

The Good

  • Family-owned facility with hands-on owner involvement
  • Owner present on-site nearly every day
  • Staff described as compassionate and attentive to residents
  • No restrictions on family visiting hours
  • 5-Star rating from PA Department of Health

The Bad

  • One report of unprofessional conduct and staff arguing in front of residents
  • One report of a nurse not being properly supervised while on duty
  • No published pricing information available

AI-generated from reviews and community data.

About Haven Convalescent Home

Haven Convalescent Home, Inc. is a family-owned and operated nursing facility providing skilled nursing care in New Castle, Pennsylvania. The home is staffed with Registered Nurses, Licensed Practical Nurses, Certified Nursing Assistants, and a Licensed Dietitian to deliver care to residents.

The facility has maintained a 5-Star Rating from the Pennsylvania Department of Health for the past two years. According to the home, its patient care metrics consistently exceed the state average for CMI, the standard measure for skilled nursing facilities.

The home emphasizes a family-centered approach to care, treating residents as family members and working with families throughout the placement and care process to help residents feel at home.

Types of Care

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

4.2overall · 15 ratings combined

4.2★ on Google (15)

Shay Jones

Jul 2026

via Google

I picked up here via agency! Very friendly and informal staff! Organized! In-house staff really takes care of their residents! They certainly have them on routine! No surprises! Supplies stocked especially weekends! I’d pick up here again if given the opportunity! Check them out!

Reggie Jannetti

Nov 2025

via Google

They are providing outstanding care for my mother. Mark, the owner, is usually seen on premises 7 days a week and is very responsive to family requests. His staff truly is compassionate, caring and professional. Highly recommend this facility.

Montana Myers

Dec 2024

via Google

I really believe this is one of the very best nursing homes in new castle. My great uncle, my great grandma and my aunt was there.. I cannot express my gratitude to Mark and the Tanner family as well as all the workers.. I loved working there when I did.

Isaiah .S

Aug 2024

via Google

This place is super unprofessional!! Also to the boss is disrespectful to his workers treats them like garbage unless he likes you. They argue infront of the residents at the desk. Also one of the nurses nod off at the nurses station and they don’t do nothing about it. Horrible place!!!

Adele Edwards

Oct 2018

via Google

My grandma has been residing at the Haven for about 5 years now. She's on her way out of this world but she would not have been here this long without their caring staff. They take the time to know your loved one and treat them like family. My grandma is 95 and they have taken exceptional care of her skin, hygiene and spirit. The owner is there pretty much every single day and you are never restricted from a visit. I wish I knew how to thank these compassionate care-givers adequately.

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Frequently Asked Questions

What types of care does Haven Convalescent Home offer?

Haven Convalescent Home offers Skilled Nursing / Long Term Care.

Where is Haven Convalescent Home located?

Haven Convalescent Home is located at 725 Paul Street in New Castle, Pennsylvania.

What do families say about Haven Convalescent Home?

Haven Convalescent Home is a small, family-owned skilled nursing facility in New Castle, PA, where the owner is described as personally present and involved in daily care. Most reviewers praise the compassionate, family-like treatment of residents, though one review raises concerns about staff conduct and supervision.

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