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Harmony Suites Rehabilitation And Wellness Center

13908 New Hampshire Avenue

3.9(54 ratings)· Silver Spring average: 4

Harmony Suites Rehabilitation And Wellness Center — photo 11 / 5

Quick Facts

Total units
100
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
100
Therapy services
On-site physical therapy and rehab staff

What Families Think

Most reviewers describe Harmony Suites Rehabilitation And Wellness Center as clean, well-run, and staffed by compassionate nurses, CNAs, and therapists who helped residents recover mobility after surgery or illness. However, one very detailed review raises serious concerns about slow response times, medication handling, privacy, and sanitation that stand in sharp contrast to the largely positive tone of other feedback.

The Good

  • Staff described as compassionate and attentive by name
  • Facility called clean, bright, and modern
  • Rehab team credited with restoring mobility after surgery
  • Varied activities like bingo, ice cream socials, movie nights
  • Families say communication about care is clear and frequent
  • Meals praised as plentiful and tasty

The Bad

  • One detailed report of 30–45 minute nurse call response times
  • Same review described medication delays and near-miss errors
  • One report of a privacy violation involving a roommate's health status
  • One report of unclean bathroom and bedding not changed for days

AI-generated from reviews and community data.

About Harmony Suites Rehabilitation And Wellness Center

Harmony Suites Rehabilitation And Wellness Center is a skilled nursing / long term care community in Silver Spring, Maryland. The community is licensed for up to 100 residents.

Families rate Harmony Suites Rehabilitation And Wellness Center 3.9 out of 5 based on 54 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.9overall · 54 ratings combined

3.9★ on Google (54)

Tanya k

Feb 2026

via Google

It's an honor to give the Silver Spring Healthcare Facility a 5-star review. From Admissions to Care and Discharge there has been a tremendous amount of care given to our family member. When our family member showed to be ill, medical attention was provided immediately, which may have saved their life and I was contacted immediately. Also, concerns was addressed immediately. Stacy in Admissions was vital and supportive and our loved one's needs from intake to continued care. She goes above and beyond to make sure my family was comfortable and treated with respect and care. The rooms are very nice . I highly recommend this facility accommodate a family member.

Lawrin Mikanga

Feb 2026

via Google

I am currently staying at Silver Spring Healthcare Center, and my experience continues to be deeply concerning. I was admitted after nerve reconstruction surgery and was promised a private room with a bathroom but was placed in a shared room with no in-unit bathroom. I am non–weight bearing and heavily medicated, yet basic supports like a wheelchair, walker, or bedside commode were not prepared. Nurse call responses regularly take 30–45 minutes, and my pain medication was unavailable for nearly 13 hours. Meals repeatedly include allergens I am documented to avoid, and replacements are not provided even when addressed. My first room was nearly unlivable: my roommate wandered and screamed at night, and the television was extremely loud. After repeated complaints and a mental breakdown, a case manager escalated the issue to the Executive Director, and I was finally offered a room transfer. The transfer itself was stressful and unsafe, with a nurse aggressively handling my belongings and bed. Even in the new room, problems persist. One morning I found blood in the shared bathroom, which was not promptly cleaned, and a physician loudly disclosed my roommate’s HIV status in the room — a clear violation of privacy. Leadership was dismissive when I raised these safety and sanitation concerns, asking “What would you like me to do?” in front of other staff. Medication errors and delays are ongoing, including near-misses and long waits for critical medications like my inhaler. High staff turnover and slow responsiveness make even basic care unreliable. Currently, I have been in the same bedding for the past four days without it being changed. I have already contacted corporate, and they have come to speak with me. I will update my review after my stay to reflect whether any meaningful changes occur, but if nothing improves, this indicates the issues are systemic to the corporation, not just this location. I also don’t understand how this facility has good reviews. I see patients leaving constantly, often because family members remove them due to inadequate care and staff not doing their jobs. That said, there are exceptional staff who make a positive difference: Nurse Brigette (Lead RN), Physical Therapist Tay, CNA Lydia, Nurse Obina, Mr. John (front desk/transport), and Mr. Lee (driver) have all provided exemplary care. However, a few outstanding individuals cannot compensate for the facility’s widespread systemic failures. This is not a place I would recommend for anyone recovering from surgery or needing reliable care.

Dante Stumpo

Feb 2026

via Google

My wife and I cannot speak highly enough about the Silver Spring Healthcare Center. From the moment we first visited, it was clear that this is a truly special place. The facilities are immaculate—bright, modern, and thoughtfully designed to ensure comfort and safety for all residents. Every space, such as the cozy common rooms, feels welcoming and homelike. What truly sets the Silver Spring Healthcare Center apart, however, is the staff. Every nurse, caregiver, and team member we’ve encountered has been compassionate, attentive, and genuinely invested in the well-being of the residents. They go above and beyond to make everyone feel valued and cared for, always greeting residents with a warm smile and taking the time to listen and engage. The activities and programs offered are varied and engaging, ensuring that there is always something to look forward to. Meals are nutritious and delicious, tailored to individual needs and preferences. Communication with families is excellent, and we always feel informed and involved in our loved one’s care. Choosing the Silver Spring Healthcare Center was the best decision we could have made for our family. We have complete peace of mind knowing our loved one is in such capable and caring hands. I wholeheartedly recommend this exceptional Center to anyone seeking the very best for their loved ones.

JD Grady

Jan 2026

via Google

We are very happy with the facility. The nursing the real care and concern. The housekeeping is great. I apologize I don’t remember the housekeeper‘s names but one was a Spanish lady and the other was Umi from Guinea. The therapist, Dr. Alice Karla. The CNA‘s and I’m bad at remembering names but I remember Pamela. Just wanna thank you. Oh let us not forget the front desk personnel Star and John. 🌹

Rose Hannett

Sep 2025

via Google

I am very grateful for the care provided at the Silver Spring Healthcare Center after my recent hospitalization. The building is beautiful and clean with lots of amenities. Everyone was friendly, welcoming, and made sure I was comfortable. If I needed anything at all, they did their best to meet my requests. The rehab staff did an excellent job getting me back on my feet. Even got this 101-year-old, to walk and go up and down steps! The meals were plentiful and tasted good. The activities department provides activities like Bingo, ice cream socials, and movies with popcorn! I highly recommend the Silver Spring Healthcare Center to anyone in need of a supportive environment and an excellent rehab department. E. Zukowski

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Frequently Asked Questions

What types of care does Harmony Suites Rehabilitation And Wellness Center offer?

Harmony Suites Rehabilitation And Wellness Center offers Skilled Nursing / Long Term Care.

Where is Harmony Suites Rehabilitation And Wellness Center located?

Harmony Suites Rehabilitation And Wellness Center is located at 13908 New Hampshire Avenue in Silver Spring, Maryland.

What do families say about Harmony Suites Rehabilitation And Wellness Center?

Most reviewers describe Harmony Suites Rehabilitation And Wellness Center as clean, well-run, and staffed by compassionate nurses, CNAs, and therapists who helped residents recover mobility after surgery or illness. However, one very detailed review raises serious concerns about slow response times, medication handling, privacy, and sanitation that stand in sharp contrast to the largely positive tone of other feedback.

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