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Harmony Suites Rehabilitation And Wellness Center

13908 New Hampshire Avenue

3.9(54 ratings)· Silver Spring average: 3.9

Harmony Suites Rehabilitation And Wellness Center, photo 11 / 5

Quick Facts

Total units
100
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
100
Therapy services
On-site physical therapy and rehab staff

What Families Think

Most reviewers describe Harmony Suites Rehabilitation And Wellness Center as clean, well-run, and staffed by compassionate nurses, CNAs, and therapists who helped residents recover mobility after surgery or illness. However, one very detailed review raises serious concerns about slow response times, medication handling, privacy, and sanitation that stand in sharp contrast to the largely positive tone of other feedback.

The Good

  • Staff described as compassionate and attentive by name
  • Facility called clean, bright, and modern
  • Rehab team credited with restoring mobility after surgery
  • Varied activities like bingo, ice cream socials, movie nights
  • Families say communication about care is clear and frequent
  • Meals praised as plentiful and tasty

The Bad

  • One detailed report of 30–45 minute nurse call response times
  • Same review described medication delays and near-miss errors
  • One report of a privacy violation involving a roommate's health status
  • One report of unclean bathroom and bedding not changed for days

AI-generated from reviews and community data.

Harmony Suites Rehabilitation And Wellness Center is a senior living community in Silver Spring, Maryland offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Emergency Call System. Families rate it 3.9 out of 5 across 54 reviews.

About Harmony Suites Rehabilitation And Wellness Center

Harmony Suites Rehabilitation And Wellness Center is a skilled nursing / long term care community in Silver Spring, Maryland. The community is licensed for up to 100 residents.

Families rate Harmony Suites Rehabilitation And Wellness Center 3.9 out of 5 based on 54 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Harmony Suites Rehabilitation And Wellness Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Security

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Reviews of Harmony Suites Rehabilitation And Wellness Center

3.9overall · 54 ratings combined

3.9★ on Google (54)

Tanya k

Feb 2026

via Google

It's an honor to give the Silver Spring Healthcare Facility a 5-star review. From Admissions to Care and Discharge there has been a tremendous amount of care given to our family member. When our family member showed to be ill, medical attention was provided immediately, which may have saved their life and I was contacted immediately. Also, concerns was addressed immediately. Stacy in Admissions was vital and supportive and our loved one's needs from intake to continued care. She goes above and beyond to make sure my family was comfortable and treated with respect and care. The rooms are very nice . I highly recommend this facility accommodate a family member.

Lawrin Mikanga

Feb 2026

via Google

I am currently staying at Silver Spring Healthcare Center, and my experience continues to be deeply concerning. I was admitted after nerve reconstruction surgery and was promised a private room with a bathroom but was placed in a shared room with no in-unit bathroom. I am non–weight bearing and heavily medicated, yet basic supports like a wheelchair, walker, or bedside commode were not prepared. Nurse call responses regularly take 30–45 minutes, and my pain medication was unavailable for nearly 13 hours. Meals repeatedly include allergens I am documented to avoid, and replacements are not provided even when addressed. My first room was nearly unlivable: my roommate wandered and screamed at night, and the television was extremely loud. After repeated complaints and a mental breakdown, a case manager escalated the issue to the Executive Director, and I was finally offered a room transfer. The transfer itself was stressful and unsafe, with a nurse aggressively handling my belongings and bed. Even in the new room, problems persist. One morning I found blood in the shared bathroom, which was not promptly cleaned, and a physician loudly disclosed my roommate’s HIV status in the room — a clear violation of privacy. Leadership was dismissive when I raised these safety and sanitation concerns, asking “What would you like me to do?” in front of other staff. Medication errors and delays are ongoing, including near-misses and long waits for critical medications like my inhaler. High staff turnover and slow responsiveness make even basic care unreliable. Currently, I have been in the same bedding for the past four days without it being changed. I have already contacted corporate, and they have come to speak with me. I will update my review after my stay to reflect whether any meaningful changes occur, but if nothing improves, this indicates the issues are systemic to the corporation, not just this location. I also don’t understand how this facility has good reviews. I see patients leaving constantly, often because family members remove them due to inadequate care and staff not doing their jobs. That said, there are exceptional staff who make a positive difference: Nurse Brigette (Lead RN), Physical Therapist Tay, CNA Lydia, Nurse Obina, Mr. John (front desk/transport), and Mr. Lee (driver) have all provided exemplary care. However, a few outstanding individuals cannot compensate for the facility’s widespread systemic failures. This is not a place I would recommend for anyone recovering from surgery or needing reliable care.

Dante Stumpo

Feb 2026

via Google

My wife and I cannot speak highly enough about the Silver Spring Healthcare Center. From the moment we first visited, it was clear that this is a truly special place. The facilities are immaculate—bright, modern, and thoughtfully designed to ensure comfort and safety for all residents. Every space, such as the cozy common rooms, feels welcoming and homelike. What truly sets the Silver Spring Healthcare Center apart, however, is the staff. Every nurse, caregiver, and team member we’ve encountered has been compassionate, attentive, and genuinely invested in the well-being of the residents. They go above and beyond to make everyone feel valued and cared for, always greeting residents with a warm smile and taking the time to listen and engage. The activities and programs offered are varied and engaging, ensuring that there is always something to look forward to. Meals are nutritious and delicious, tailored to individual needs and preferences. Communication with families is excellent, and we always feel informed and involved in our loved one’s care. Choosing the Silver Spring Healthcare Center was the best decision we could have made for our family. We have complete peace of mind knowing our loved one is in such capable and caring hands. I wholeheartedly recommend this exceptional Center to anyone seeking the very best for their loved ones.

JD Grady

Jan 2026

via Google

We are very happy with the facility. The nursing the real care and concern. The housekeeping is great. I apologize I don’t remember the housekeeper‘s names but one was a Spanish lady and the other was Umi from Guinea. The therapist, Dr. Alice Karla. The CNA‘s and I’m bad at remembering names but I remember Pamela. Just wanna thank you. Oh let us not forget the front desk personnel Star and John. 🌹

Rose Hannett

Sep 2025

via Google

I am very grateful for the care provided at the Silver Spring Healthcare Center after my recent hospitalization. The building is beautiful and clean with lots of amenities. Everyone was friendly, welcoming, and made sure I was comfortable. If I needed anything at all, they did their best to meet my requests. The rehab staff did an excellent job getting me back on my feet. Even got this 101-year-old, to walk and go up and down steps! The meals were plentiful and tasted good. The activities department provides activities like Bingo, ice cream socials, and movies with popcorn! I highly recommend the Silver Spring Healthcare Center to anyone in need of a supportive environment and an excellent rehab department. E. Zukowski

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Government Inspection History

6 inspection visits in the last three years, 76 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 15, 2026Health Complaint1 citation
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionDeficient, Provider has no plan of correction

Mar 20, 2026Health Complaint5 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Oct 31, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 8, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 8, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 8, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 8, 2026

Feb 4, 2025Fire Safety StandardHealth ComplaintHealth Standard37 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedCorrected Mar 19, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 21, 2025

  • Have restrictions on the use of portable space heaters.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 21, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 21, 2025

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 21, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 19, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2025

  • Meet other general requirements that are deficient.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 29, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 19, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 19, 2025

  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 19, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2025

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2025

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2025

  • Observe each nurse aide's job performance and give regular training.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2025

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2025

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2025

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2025

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2025

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2025

  • Have simulated fire drills held at unexpected times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 19, 2025

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2025

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2025

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2025

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

  • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2025

  • Dispose of garbage and refuse properly.

    Severity B of L: potential for minimal harm, patternCorrected Mar 19, 2025

Oct 2, 2024Health Complaint12 citations
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 16, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 16, 2024

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 16, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 16, 2024

  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 16, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 16, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 16, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 16, 2024

  • Provide appropriate foot care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 16, 2024

  • Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 16, 2024

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 16, 2024

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 16, 2024

Feb 3, 2020Fire Safety StandardHealth Standard10 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 14, 2020

  • Have policies on smoking.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2020

  • Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2020

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2020

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2020

  • Have stairways and smokeproof enclosures used as exits that meet safety requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2020

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2020

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2020

  • Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Severity C of L: potential for minimal harm, widespreadCorrected Mar 6, 2020

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity B of L: potential for minimal harm, patternCorrected Mar 6, 2020

Mar 29, 2019Fire Safety StandardHealth Standard11 citations
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 9, 2019

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 13, 2019

  • Observe each nurse aide's job performance and give regular training.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2019

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2019

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2019

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2019

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2019

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2019

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2019

  • Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Severity B of L: potential for minimal harm, patternCorrected May 9, 2019

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity B of L: potential for minimal harm, patternCorrected May 9, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Harmony Suites Rehabilitation And Wellness Center offer?

Harmony Suites Rehabilitation And Wellness Center offers Skilled Nursing / Long Term Care.

Where is Harmony Suites Rehabilitation And Wellness Center located?

Harmony Suites Rehabilitation And Wellness Center is located at 13908 New Hampshire Avenue in Silver Spring, Maryland.

What do families say about Harmony Suites Rehabilitation And Wellness Center?

Most reviewers describe Harmony Suites Rehabilitation And Wellness Center as clean, well-run, and staffed by compassionate nurses, CNAs, and therapists who helped residents recover mobility after surgery or illness. However, one very detailed review raises serious concerns about slow response times, medication handling, privacy, and sanitation that stand in sharp contrast to the largely positive tone of other feedback.

How did Harmony Suites Rehabilitation And Wellness Center do on recent health and safety inspections?

Harmony Suites Rehabilitation And Wellness Center had 6 government inspection visits in the last three years, with 76 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Harmony Suites Rehabilitation And Wellness Center?

Submit the Request Information form on this page to connect with Harmony Suites Rehabilitation And Wellness Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Harmony Suites Rehabilitation And Wellness Center? Claim this listing to update photos, pricing, and details. It's free.

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