Lance
Nov 2024
I saw this place in person it is clean (no smell) and I saw staff loving and caring on patients like they were family
Fair Oaks Assisted Living
9143 Aqua Drive3(4 ratings)· Boerne average: 4.3
Own this community? Update your listing · Marketing for operators
1 / 2Quick Facts
- Total units
- 11
- Licensed capacity
- 11 residents
- Licensed operator
- Happy Living Care Home
Texas HHSC
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Fair Oaks Assisted Living are sharply divided. Some families describe a clean, loving environment where the owner is deeply invested in residents' well-being, while others report serious, specific allegations of neglect and abuse, as well as concerns about loose dogs on the property creating a safety hazard.
What reviewers praise
- Owner described as personally caring for residents
- Facility reported clean with no odors
- Staff seen treating residents like family
What reviewers flag
- One detailed report alleges physical abuse and severe neglect of a resident
- One report of dogs running loose near traffic, seen as dangerous
- One report describes being banned from visiting after raising concerns
- No published pricing information available
AI-generated from reviews and community data.
Fair Oaks Assisted Living is a senior living community in Boerne, Texas offering Assisted Living. Amenities include Housekeeping, Pet Friendly and Emergency Call System. Families rate it 3.0 out of 5 across 4 reviews.
About Fair Oaks Assisted Living
Fair Oaks Assisted Living is a residential community in Boerne, Texas, licensed for up to 11 residents. It offers 24-hour staffing, an emergency call system, housekeeping, medication management, and is wheelchair accessible and pet friendly.
Reviews of Fair Oaks are mixed. Some reviewers report the facility is clean and that staff show genuine care toward residents. Other reviewers raise serious concerns about resident treatment, mobility decline, and management of the pet-friendly environment.
Types of Care at Fair Oaks Assisted Living
Assisted Living
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Housekeeping
- Medication Management
- Pet Friendly
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit. Free for families.
Help Me ChooseReviews of Fair Oaks Assisted Living
3overall · 4 ratings combined
3★ on Google (4)
Colin Macdiarmid
Dec 2023
They leave their dogs out to run and dart in front of cars driving by. Very dangerous. They don't seem to care. Even when the sheriffs dept is called.
Amanda Couve
Jul 2022
This is probably one of the best Assisted Livings in the San Antonio and Boerne area. The owner whole heartedly cares for her resident’s and families. I would encourage anybody that is looking for a home for their loved one to please consider this love filled Assisted Living community.
Dana
Feb 2022
They abuse there patients, my uncle was there for a year and within that one year. They burned him with cigarettes on his face. The didn't bath him often, they would leave him in his chair all day long. My uncle was left in his chair day in and day out he lost his ability to walk. His legs and arms were so stiff from them not doing any kind of exercise for his arms and legs. They didn't work with his speech so he lost his ability to speak. They also left my uncle in dirty appends, and when they did finally move him from his chair. They would just pull him up by his arms and without support to his bottom area. Then proceeded to slam my uncle in his wheelchair. The couple are bullyies, he likes to intimidated women. If there isn't any men around. He is well over six feet tall, and likes to stand in a fight pose to intimidated women. She likes to physically push people then call the police and say she feared for life. And then bans the family from seeing your loved one. All just for questioning the way they treat there patients. They do not like to be questioned at all. And if you do, hold on to your hats. You will see a different side to them. And it isn't a good side either. These are very sick people running this nursing home. And this location needs to be closed down. Very unsafe for patients, all they want is the money they get from the government for having a nursing home. And could care less about any patient there. As long as they get there money.
Frequently Asked Questions
What types of care does Fair Oaks Assisted Living offer?
Fair Oaks Assisted Living offers Assisted Living.
Is Fair Oaks Assisted Living pet friendly?
Yes. Fair Oaks Assisted Living lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.
Where is Fair Oaks Assisted Living located?
Fair Oaks Assisted Living is located at 9143 Aqua Drive in Boerne, Texas.
What do families say about Fair Oaks Assisted Living?
Fair Oaks Assisted Living carries a 3.0 out of 5 rating from 4 Google reviews. Reviews for Fair Oaks Assisted Living are sharply divided. Some families describe a clean, loving environment where the owner is deeply invested in residents' well-being, while others report serious, specific allegations of neglect and abuse, as well as concerns about loose dogs on the property creating a safety hazard. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Fair Oaks Assisted Living?
Submit the Request Information form on this page, or contact Fair Oaks Assisted Living directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Fair Oaks Assisted Living? Claim this listing to update photos, pricing, and details. It's free.
Nearby Communities
Other senior living options within 25 miles of Boerne.
Heritage Place of Boerne
Boerne, Texas0 mi
4.9(27)
Assisted Living
Wholehearted Senior Living at Boerne
Boerne, Texas0 mi
5(15)
Assisted Living
Anton’s Assisted Living
Boerne, Texas0 mi
5(11)
Assisted Living
Morningside Ministries At Menger Springsthe Cibolo House
Boerne, Texas0 mi
5(5)
Assisted LivingIndependent LivingMemory Care
Franklin Park Boerne
Boerne, Texas0 mi
4.4(56)
Assisted LivingMemory Care
Care Choice
Boerne, Texas0 mi
4.3(53)
Skilled Nursing / Long Term Care
Prefer to stay home?
Home care agencies serving Boerne bring help to the house: daily living, companionship, and respite for family caregivers.
