Chelcee Schleuger
Dec 2020
Awesome customer service and friendly staff!
Hancock County Public Health
545 State Street4.5(4 ratings)
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Quick Facts
- Medicare quality
- 2.5 of 5 stars
- Medicare certified
- Since 1974
- Therapy at home
- Physical, occupational and speech therapy visits in the home
- Medicare history
- Medicare certified for decades, since 1974
- Medicare quality score
- Rated 2.5 out of 5 stars by Medicare
- Ownership
- Privately owned agency serving Garner
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Hancock County Public Health is a Medicare-certified home health agency in Garner, Iowa, offering skilled nursing and several therapy services at home. The one written review praises friendly staff and customer service, and Google shows 4.5 stars from 4 ratings. Medicare's quality rating is a more modest 2.5 out of 5.
What reviewers praise
- Friendly staff and good customer service
- Skilled nursing delivered at home
- Physical, occupational and speech therapy offered
- Home health aide visits available
- Medicare-certified since 1974
What reviewers flag
- Medicare quality rating is a modest 2.5 out of 5
- Very few reviews available, only four Google ratings
- No published pricing information
AI-generated from reviews and community data.
Hancock County Public Health is a home health agency serving Garner, Iowa offering Home Health. Families rate it 4.5 out of 5 across 4 reviews.
About Hancock County Public Health
Hancock County Public Health is a Medicare-certified home health agency serving Garner, IA and has been Medicare certified since 1974. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at Hancock County Public Health 2.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Hancock County Public Health
Home Health
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Help Me ChooseReviews of Hancock County Public Health
4.5overall · 4 ratings combined
4.5★ on Google (4)
Medicare Quality of Care
Hancock County Public Health is a Medicare-certified home health agency (certified since 1974). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
2.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Home health aide
What patients say
- Would definitely recommend the agency86%US 79%
- Rated their overall care 9 or 10 out of 1099%US 85%
- Care was given in a professional way95%US 89%
- The team communicated well95%US 86%
- The team discussed medicines, pain and home safety94%US 82%
32 completed patient surveys, 38% response rate.
Hospital outcomes
- Discharged to the community90%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)12%US 11%Same as
How patients did
- Care started within 2 days of referral99%US 94%
- Patients got better at walking or moving around66%US 83%
- Patients got better at getting in and out of bed81%US 83%
- Patients got better at bathing80%US 86%
- Patients' breathing improved89%US 85%
- Patients got better at taking medications correctly80%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations83%US 61%
Service area
Hancock County Public Health reports serving 10 ZIP codes, including Britt, Corwith, Crystal Lake, Forest City, Garner, Goodell, Kanawha, Klemme, Ventura, Woden. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 167064. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Hancock County Public Health offer?
Hancock County Public Health offers Home Health.
Where is Hancock County Public Health located?
Hancock County Public Health is located at 545 State Street in Garner, Iowa.
What do families say about Hancock County Public Health?
Hancock County Public Health carries a 4.5 out of 5 rating from 4 Google reviews. Hancock County Public Health is a Medicare-certified home health agency in Garner, Iowa, offering skilled nursing and several therapy services at home. The one written review praises friendly staff and customer service, and Google shows 4.5 stars from 4 ratings. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from Hancock County Public Health?
Yes. Hancock County Public Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.5 out of 5 stars.
Do I need a referral to use Hancock County Public Health?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Hancock County Public Health?
Submit the Request Information form on this page, or contact Hancock County Public Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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