Stephanie Edwards
Aug 2025
Every-time I visit Oakwood, I am greeted by positive employees and residents Everyone is kind and professional. Facility is clean and everyone is always happy!
Oakwood Care Center
400 Highway 18 West
4.3(11 ratings)
1 / 5Quick Facts
- Total units
- 76
- Medicare rating
- 3 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 76
- In-home services
- Provides in-home sitting and caregiver services
- Hospice partnerships
- Works with outside hospice agencies like St. Croix
CMS Care Compare
What Families Think
Most reviewers describe Oakwood Care Center as a kind, professional skilled nursing and rehab community where the nursing staff is attentive and residents are treated with respect. One family, however, reported serious concerns about neglect during a respite stay and poor communication around a separate in-home caregiving service.
The Good
- Nursing and rehab staff praised as responsive and kind
- Helped a resident recover after a serious COVID battle
- Facility described as clean and welcoming
- Staff and residents consistently described as friendly
- Offers a variety of resident activities
The Bad
- One report of neglect during a respite stay, including swollen legs
- One report of unprofessional, late in-home caregiving staff
- One report of slow refund and poor customer service communication
AI-generated from reviews and community data.
About Oakwood Care Center
Oakwood Care Center is a skilled nursing / long term care community in Clear Lake, Iowa. The community is licensed for up to 76 residents.
Families rate Oakwood Care Center 4.3 out of 5 based on 11 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
4.3overall · 11 ratings combined
4.3★ on Google (11)
Carolyn Haugland
Aug 2025
My grandma lived at Oakwood for 5 months and the staff was very kind to the whole family. They offer a variety of fun activities for residents and really care about them. The nursing staff is responsive and on top of things. I also recommend St. Croix hospice that came in to provide services as well.
Krystal Thoe
Jun 2025
Oakwood is a great facility with an incredible team of care givers. My grandmother was a resident for many years and was treated so kindly and respectfully.
Joyce
Sep 2023
Would not recommend them for in home sitting and care. Hired them to sit with a family member one day a week. First visit the girl was 20 minutes late and not professionally dress, next week she was a little over an hour late and showed up with her teenage boy which is completely unprofessional, I sent her away and called the coordinator. The coordinator was supposed to call me back in a few days to let me know if they had a replacement person, I didn't hear anything from her in almost 2 weeks, so I called and cancelled my contract. It took almost two months for me to get my balance of deposit refund back. Horrible customer service and unprofessional. UPDATE My Father In-law that's under home hospice, had to go here this week under respite care. I gave this place another chance, and once again I was very disappointed. They just left him sit in his room the whole time. His feet and legs were very swollen when I picked him up. They only changed his clothes one day and that's the day the CNA from hospice came in to bath him. They made him use a toilet seat in his room instead of the regular bathroom too.
Michael Hansen
Nov 2021
My father spent 3 weeks in Oakwood after a rough battle with COVID. The nursing and rehab team did an excellent job in getting Dad back on his feet and home. They not only treated my father with kindness but also my entire family that visited Dad often. I would truly recommend Oakwood Care Center with 5 stars !!!!!
Frequently Asked Questions
What types of care does Oakwood Care Center offer?
Oakwood Care Center offers Skilled Nursing / Long Term Care.
Where is Oakwood Care Center located?
Oakwood Care Center is located at 400 Highway 18 West in Clear Lake, Iowa.
What do families say about Oakwood Care Center?
Most reviewers describe Oakwood Care Center as a kind, professional skilled nursing and rehab community where the nursing staff is attentive and residents are treated with respect. One family, however, reported serious concerns about neglect during a respite stay and poor communication around a separate in-home caregiving service.
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