Stephanie Edwards
Aug 2025
Every-time I visit Oakwood, I am greeted by positive employees and residents Everyone is kind and professional. Facility is clean and everyone is always happy!
1 / 5CMS Care Compare
Most reviewers describe Oakwood Care Center as a kind, professional skilled nursing and rehab community where the nursing staff is attentive and residents are treated with respect. One family, however, reported serious concerns about neglect during a respite stay and poor communication around a separate in-home caregiving service.
AI-generated from reviews and community data.
Oakwood Care Center is a senior living community in Clear Lake, Iowa offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.3 out of 5 across 11 reviews.
Oakwood Care Center is a skilled nursing and long-term care facility in Clear Lake, Iowa, licensed for 76 residents. The center provides post-acute rehabilitation and ongoing residential care.
Families consistently praise the nursing and rehabilitation staff for their clinical competence and attentiveness. One family noted that after their father's COVID recovery, the team "did an excellent job in getting Dad back on his feet and home." Multiple families highlight a warm, professional atmosphere, describing staff as kind, responsive, and positive across repeated visits. The facility maintains a clean environment and offers a variety of activities for residents.
Oakwood holds a 4.3-star Google rating based on 11 reviews. Most feedback centers on skilled nursing care and residential life; one review raised concerns about the facility's home-care services, which appear to operate separately from the facility itself.
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Help Me Choose4.3overall · 11 ratings combined
4.3★ on Google (11)
Stephanie Edwards
Aug 2025
Every-time I visit Oakwood, I am greeted by positive employees and residents Everyone is kind and professional. Facility is clean and everyone is always happy!
Carolyn Haugland
Aug 2025
My grandma lived at Oakwood for 5 months and the staff was very kind to the whole family. They offer a variety of fun activities for residents and really care about them. The nursing staff is responsive and on top of things. I also recommend St. Croix hospice that came in to provide services as well.
Krystal Thoe
Jun 2025
Oakwood is a great facility with an incredible team of care givers. My grandmother was a resident for many years and was treated so kindly and respectfully.
Joyce
Sep 2023
Would not recommend them for in home sitting and care. Hired them to sit with a family member one day a week. First visit the girl was 20 minutes late and not professionally dress, next week she was a little over an hour late and showed up with her teenage boy which is completely unprofessional, I sent her away and called the coordinator. The coordinator was supposed to call me back in a few days to let me know if they had a replacement person, I didn't hear anything from her in almost 2 weeks, so I called and cancelled my contract. It took almost two months for me to get my balance of deposit refund back. Horrible customer service and unprofessional. UPDATE My Father In-law that's under home hospice, had to go here this week under respite care. I gave this place another chance, and once again I was very disappointed. They just left him sit in his room the whole time. His feet and legs were very swollen when I picked him up. They only changed his clothes one day and that's the day the CNA from hospice came in to bath him. They made him use a toilet seat in his room instead of the regular bathroom too.
Michael Hansen
Nov 2021
My father spent 3 weeks in Oakwood after a rough battle with COVID. The nursing and rehab team did an excellent job in getting Dad back on his feet and home. They not only treated my father with kindness but also my entire family that visited Dad often. I would truly recommend Oakwood Care Center with 5 stars !!!!!
4 inspection visits in the last three years, 24 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 28, 2026
Dispose of garbage and refuse properly.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 23, 2026
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 9, 2025
Conduct risk assessment and an All-Hazards approach.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 12, 2024
Conduct testing and exercise requirements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 19, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 13, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2024
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2024
Use approved construction type or materials.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2024
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 17, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 17, 2023
Provide a written emergency evacuation plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 19, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 10, 2023
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 16, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 10, 2023
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 17, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 28, 2023
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 28, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Oakwood Care Center offers Skilled Nursing / Long Term Care.
Oakwood Care Center is located at 400 Highway 18 West in Clear Lake, Iowa.
Most reviewers describe Oakwood Care Center as a kind, professional skilled nursing and rehab community where the nursing staff is attentive and residents are treated with respect. One family, however, reported serious concerns about neglect during a respite stay and poor communication around a separate in-home caregiving service.
Oakwood Care Center had 4 government inspection visits in the last three years, with 24 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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