MyLivingChoice

Oakwood Care Center

400 Highway 18 West

4.3(11 ratings)· Clear Lake average: 4.4

Oakwood Care Center, photo 11 / 5

Quick Facts

Total units
76
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
76
In-home services
Provides in-home sitting and caregiver services
Hospice partnerships
Works with outside hospice agencies like St. Croix

What Families Think

Most reviewers describe Oakwood Care Center as a kind, professional skilled nursing and rehab community where the nursing staff is attentive and residents are treated with respect. One family, however, reported serious concerns about neglect during a respite stay and poor communication around a separate in-home caregiving service.

The Good

  • Nursing and rehab staff praised as responsive and kind
  • Helped a resident recover after a serious COVID battle
  • Facility described as clean and welcoming
  • Staff and residents consistently described as friendly
  • Offers a variety of resident activities

The Bad

  • One report of neglect during a respite stay, including swollen legs
  • One report of unprofessional, late in-home caregiving staff
  • One report of slow refund and poor customer service communication

AI-generated from reviews and community data.

Oakwood Care Center is a senior living community in Clear Lake, Iowa offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.3 out of 5 across 11 reviews.

About Oakwood Care Center

Oakwood Care Center is a skilled nursing and long-term care facility in Clear Lake, Iowa, licensed for 76 residents. The center provides post-acute rehabilitation and ongoing residential care.

Families consistently praise the nursing and rehabilitation staff for their clinical competence and attentiveness. One family noted that after their father's COVID recovery, the team "did an excellent job in getting Dad back on his feet and home." Multiple families highlight a warm, professional atmosphere, describing staff as kind, responsive, and positive across repeated visits. The facility maintains a clean environment and offers a variety of activities for residents.

Oakwood holds a 4.3-star Google rating based on 11 reviews. Most feedback centers on skilled nursing care and residential life; one review raised concerns about the facility's home-care services, which appear to operate separately from the facility itself.

Types of Care at Oakwood Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Oakwood Care Center

4.3overall · 11 ratings combined

4.3★ on Google (11)

Stephanie Edwards

Aug 2025

via Google

Every-time I visit Oakwood, I am greeted by positive employees and residents Everyone is kind and professional. Facility is clean and everyone is always happy!

Carolyn Haugland

Aug 2025

via Google

My grandma lived at Oakwood for 5 months and the staff was very kind to the whole family. They offer a variety of fun activities for residents and really care about them. The nursing staff is responsive and on top of things. I also recommend St. Croix hospice that came in to provide services as well.

Krystal Thoe

Jun 2025

via Google

Oakwood is a great facility with an incredible team of care givers. My grandmother was a resident for many years and was treated so kindly and respectfully.

Joyce

Sep 2023

via Google

Would not recommend them for in home sitting and care. Hired them to sit with a family member one day a week. First visit the girl was 20 minutes late and not professionally dress, next week she was a little over an hour late and showed up with her teenage boy which is completely unprofessional, I sent her away and called the coordinator. The coordinator was supposed to call me back in a few days to let me know if they had a replacement person, I didn't hear anything from her in almost 2 weeks, so I called and cancelled my contract. It took almost two months for me to get my balance of deposit refund back. Horrible customer service and unprofessional. UPDATE My Father In-law that's under home hospice, had to go here this week under respite care. I gave this place another chance, and once again I was very disappointed. They just left him sit in his room the whole time. His feet and legs were very swollen when I picked him up. They only changed his clothes one day and that's the day the CNA from hospice came in to bath him. They made him use a toilet seat in his room instead of the regular bathroom too.

Michael Hansen

Nov 2021

via Google

My father spent 3 weeks in Oakwood after a rough battle with COVID. The nursing and rehab team did an excellent job in getting Dad back on his feet and home. They not only treated my father with kindness but also my entire family that visited Dad often. I would truly recommend Oakwood Care Center with 5 stars !!!!!

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Government Inspection History

4 inspection visits in the last three years, 24 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 31, 2025Fire Safety StandardHealth Standard4 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 28, 2026

  • Dispose of garbage and refuse properly.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 23, 2026

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2026

Nov 19, 2025Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 9, 2025

Nov 7, 2024Fire Safety StandardHealth Standard10 citations
  • Conduct risk assessment and an All-Hazards approach.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 12, 2024

  • Conduct testing and exercise requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 19, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 13, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2024

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2024

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2024

  • Use approved construction type or materials.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2024

Sep 28, 2023Fire Safety StandardHealth Standard9 citations
  • Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 17, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 17, 2023

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 19, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 10, 2023

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 16, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 10, 2023

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 17, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 28, 2023

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 28, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Oakwood Care Center offer?

Oakwood Care Center offers Skilled Nursing / Long Term Care.

Where is Oakwood Care Center located?

Oakwood Care Center is located at 400 Highway 18 West in Clear Lake, Iowa.

What do families say about Oakwood Care Center?

Most reviewers describe Oakwood Care Center as a kind, professional skilled nursing and rehab community where the nursing staff is attentive and residents are treated with respect. One family, however, reported serious concerns about neglect during a respite stay and poor communication around a separate in-home caregiving service.

How did Oakwood Care Center do on recent health and safety inspections?

Oakwood Care Center had 4 government inspection visits in the last three years, with 24 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Oakwood Care Center?

Submit the Request Information form on this page to connect with Oakwood Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Prefer to stay home?

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