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Reviewers consistently single out the front desk staff, especially one receptionist named Kara, for exceptional warmth and care toward residents and families. Care experiences are more mixed: some praised named nurses and the social work and business office teams, while others reported unanswered call lights and unresponsive nursing staff during a loved one's stay.
AI-generated from reviews and community data.
Hampden Hills Post Acute is a senior living community in Aurora, Colorado offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 56 reviews.
Hampden Hills Post Acute is a skilled nursing and rehabilitation community in Aurora, Colorado, offering both short-term rehabilitation and long-term nursing care.
Nursing staff provide round-the-clock care for residents under the direction of in-house physicians, with a comprehensive and effective care and treatment plan developed in partnership with residents, their families, and their healthcare providers.
The community offers physical therapy and other hands-on therapeutic approaches, with rehabilitation programs tailored to each individual, whether they need short-term recovery support or ongoing long-term care.
Residents can take part in a monthly activity calendar filled with a variety of options throughout the day, designed to help keep individuals of different abilities engaged and active.
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Help Me Choose4.1overall · 56 ratings combined
4.1★ on Google (56)
Joshua Hollins
May 2026
DECENT PLACE! Only bad part is the administrator is super toxic to his employees and families. He also is a very small person (i think a male but here in Colorado you never really know lol) so he thinks he needs to appear BIG by firing employees that are far more meaningful than him. Please be careful before sending your loved one here!
William
Apr 2026
Our 5-star rating may not go where you’d expect in a nursing facility. Our review is delayed, as our mom passed away not long ago. With the exception of a couple CNAs, the nursing staff who cared for our mom were extremely disappointing. Call lights went unanswered, phones weren’t picked up, and questions were often ignored. Concerns were frequently deflected to administration. If we had more time, we would have moved our mom because of this. That said, there are people here who truly made a difference. Erika and the entire social work team were outstanding, and the business office was always responsive and helpful. A very special thank you to Kara at the front desk. She consistently went above and beyond for our family, and her dog, Griffin, brought comfort and joy to residents—especially our mom. We’re incredibly grateful for the kindness they both showed. Kara, you truly make Hampden Hills a better place.
Jen Abbott
Apr 2026
My co-worker and I visited Hampden Hills Post Acute today to meet with one of our patients. As we waited in line for the receptionist (name tag said Kara) we couldn’t help but notice how busy the lobby was and how well Kara handled herself. We realized quickly she was training someone, answering calls on two phones, helping someone with money, another who was upset, and all while directing visitors to their destinations. We were next to be helped when a woman, who appeared to live there, came to Kara visibly upset and crying. Kara stopped everything, kindly asked us for a moment, and walked to the woman. She took her hand and asked her to breathe with her. She managed to calm the woman down quickly and calmly as she then explained how she would help her find an item she misplaced. We visit many facilities and it is rare to hear “hello”. How refreshing Hampden Hills Post Acute was for us today.
Lori S
Apr 2026
We visit our grandmother and can see how happy she is at Hampden Hills. We all absolutely love Kara at the front desk! She clearly loves the people who live there and cares about their families. When we visit, she is always busy helping so many people but never shows frustration. She is always welcoming and so kind. We appreciate you, Kara!
milton hayman
Oct 2025
My Father was a resident at Hampden Hills for 8 months until he passed on September 28th. During this time I was fortunate to meet some wonderful and dedicated Employees of Hampden Hills. Kara at the front desk was absolutely amazing. She always greeted me with a warm smile and we had many great conversations. She deeply cares about the patients and their visitors. The nurses who helped take care of my Father we're very caring.These nurses Included Addis, Precious, Jiro, Roman, and many others. Also, a special shout out to the ladies In the laundry who kept my Fathers Clothes clean including Merriam, Willy Christina and Kady. Isabel and Jessica and Jennifer in the business office we're also very helpful. I am truly grateful for all the wonderful employees I met at Hampden Hills!
4 inspection visits in the last three years, 42 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 14, 2025
Provide activities to meet all resident's needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 14, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 14, 2025
Reasonably accommodate the needs and preferences of each resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 14, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 14, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 14, 2025
Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 14, 2025
Provide or get specialized rehabilitative services as required for a resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 14, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 14, 2025
Assist a resident in gaining access to vision and hearing services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 14, 2025
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2025
Provide or obtain dental services for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 14, 2025
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2025
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 15, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 25, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 25, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 25, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 25, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 25, 2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2023
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 25, 2023
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2023
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2023
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2023
The resident has the right to receive notices in a format and a language he or she understands.
Severity C of L: potential for minimal harm, widespreadCorrected Aug 25, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 15, 2022
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2022
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2022
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2022
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2022
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2022
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2022
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2022
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Hampden Hills Post Acute offers Skilled Nursing / Long Term Care.
Hampden Hills Post Acute is located at 14699 E Hampden Ave in Aurora, Colorado.
Reviewers consistently single out the front desk staff, especially one receptionist named Kara, for exceptional warmth and care toward residents and families. Care experiences are more mixed: some praised named nurses and the social work and business office teams, while others reported unanswered call lights and unresponsive nursing staff during a loved one's stay.
Hampden Hills Post Acute had 4 government inspection visits in the last three years, with 42 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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