Charlotte Jane Jackson
Nov 2024
GREAT PLACE☦️⚘️💜⭐️🌟👏💙
Guardian Angels
12 Victory Rd4.3(6 ratings)· Laurel average: 4.1
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1 / 5Quick Facts
- Review volume
- 4.3 rating based on just 6 reviews
- Move-out policy
- 30-day written notice required before leaving
- Hospice arrangement
- Owner offers an in-house hospice service option
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Guardian Angels is a small assisted living, independent living, and skilled nursing community in Laurel, Mississippi with a mixed but mostly positive Google reputation. Several family members praise the close relationships between staff and residents and say the owner responds directly to concerns, while one detailed report describes serious care lapses and a contentious dispute with the owner over hospice referrals and billing.
What reviewers praise
- Staff described as loving and attentive to residents
- Families report knowing how their loved one is doing daily
- Owner personally addresses issues raised by families
- Multiple reviewers say residents feel at home there
What reviewers flag
- One detailed report of missed or mismanaged medications
- One report of resident found sitting in wet clothing
- One report of falls linked to hospice-prescribed medication changes
- One report describes owner pushing an affiliated in-house hospice service
AI-generated from reviews and community data.
Guardian Angels is a senior living community in Laurel, Mississippi offering Assisted Living, Independent Living and Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.3 out of 5 across 6 reviews.
About Guardian Angels
Guardian Angels is a community in Laurel, Mississippi offering independent living, assisted living, and skilled nursing with long-term care. The facility provides 24-hour staff, medication management, an on-site registered nurse, housekeeping, laundry service, emergency call systems, wheelchair accessibility, and social activities in gathering spaces.
Reviewers offer mixed accounts of the experience. Some families report that staff maintain strong relationships with residents and respond promptly to concerns, with one noting her father "asked to be taken back because the girls were going to be missing him." Other reviewers have raised concerns about medication management and communication, describing inconsistent help with medications and a preference for text messages over direct conversation with the owner.
Types of Care at Guardian Angels
Assisted LivingIndependent LivingSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities
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Help Me ChooseReviews of Guardian Angels
4.3overall · 6 ratings combined
4.3★ on Google (6)
Penny Robbins
May 2024
The 2 years my mom was here it was issue after issue! Not being given medicine, medicine missing not being changed sitting soaking wet! When you have a problem the owner just likes to send long text messages instead of calling are meeting with you. His excuse is he has trouble keeping good help since COVID! When you move your loved one in he hounds you to get them put on one of his hospice services that he has in his pocket! My mom fell several times because of the medicine his hospice service put her on she was put in hospital dehydrated, backed up almost septic from a UTI. That was first hospital stay after that I took her off of his hospice service. Months later had to be admitted to hospital again for respiratory issues and UTI this time I got with hospital and put her on their hospice service Comfort care. Comfort care had multiple issues with finding my mom sitting soaking wet, medicine not being given, medicine missing, the last issue was the nurse stopped by and the worker had put evening meds and morning meds together and was going to give them. That's when she reported them to AHS and the department of health! Any time the nurse had a issue it was always the same long text messages which is very unprofessional in my opinion! I removed my mom from this place I had to pay him for a month 2500 dollars before I could move her because of a contract he has you sign saying that a 30 day notice has to be given. Even though we had all these issues and my hospice service reported him to STATE! I have multiple pictures of bruises on my mom, her sitting soaking wet. It all boils down to money to him! The residents are nothing but dollar 💰 to him! I'm not the only family member that has had problems with this place! So, I would think twice before placing anyone here! He fixed his Facebook page for GA so I couldn't give a review on it! Also, anytime I asked to see camera footage I was told they weren't working!
Charlotte Mosley
May 2024
My husband has been at Guardian Angels for over 5 months. Trust me, I researched many Personal Care facilities in this area and Guardian Angels, by far, was the best. I have had relatives and friends who have had loved ones there. They highly recommended Guardian Angels. I understand why and completely agree with them. The staff at Guardian Angels have good relationships with the residents as well as their families. There is never a day that I don't know what kind of day my husband is having. The residents are cared for and loved by all the staff. My husband tells them all he loves them and they tell him they love him too. They do! The residents are our loved ones but they are also loved by their caregivers! They are the most caring, and loving group taking care of the needs of each resident there. Even the Hospice nurse lets me know each week how things are going with my husband after her visits. So, regardless of any negative reviews, I have nothing but good things to say about Guardian Angels, I'm thankful for them and I recommend the facility for your loved ones.
Belinda Mclain
May 2024
My dad has been there since December of 2020. While everyone’s level of care needed is different, we could not have asked for a better place for him. He loves it there and the times I have checked him out, he has asked to be taken back because the “girls” were going to be missing him. Any issues have always been promptly addressed by the owners in a very professional manner. Having Guardian Angels assist me in taking care of my dad has allowed me to rest at night knowing he is in good hands.
Charlotte Jackson
Nov 2023
Great Place💗
Frequently Asked Questions
What types of care does Guardian Angels offer?
Guardian Angels offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.
Where is Guardian Angels located?
Guardian Angels is located at 12 Victory Rd in Laurel, Mississippi.
What do families say about Guardian Angels?
Guardian Angels carries a 4.3 out of 5 rating from 6 Google reviews. Guardian Angels is a small assisted living, independent living, and skilled nursing community in Laurel, Mississippi with a mixed but mostly positive Google reputation. Several family members praise the close relationships between staff and residents and say the owner responds directly to concerns, while one detailed report describes serious care lapses and a contentious dispute with the owner over hospice referrals and billing. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Guardian Angels?
Submit the Request Information form on this page, or contact Guardian Angels directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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