Tracy Allen
Apr 2026
They have taken great care of my Dad.
Deaconess Home Care
1121 N 16th Ave Ste B4.5(8 ratings)· Laurel average: 4.1
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Quick Facts
- Medicare quality
- 3.0 of 5 stars
- Medicare certified
- Since 1971
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families describe Deaconess Home Care in Laurel as a compassionate home health and hospice provider whose nurses and therapists are consistently praised for attentive, communicative care, including during hospital transitions. All available reviews are positive, reflecting a small but strongly satisfied group of families.
What reviewers praise
- Nurses and therapists called compassionate and caring
- Strong communication with families during hospital stays
- Therapy team specifically praised by multiple reviewers
- Consistent care noted for a parent's ongoing needs
AI-generated from reviews and community data.
Deaconess Home Care is a home health agency serving Laurel, Mississippi offering At-Home Care and Home Health. Families rate it 4.5 out of 5 across 8 reviews.
About Deaconess Home Care
Deaconess Home Care is a Medicare-certified home health agency serving clients in Laurel, Mississippi. Operating since 1971, the agency provides skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits.
The agency holds a CMS quality star rating of 3.0 of 5 stars. Reviewers consistently praised the communication, compassion, and clinical expertise of the nursing and therapy staff, with one reviewer noting that the team "have the patient at heart." Families described strong continuity of care, including close coordination during hospitalizations.
Types of Care at Deaconess Home Care
At-Home CareHome Health
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Help Me ChooseReviews of Deaconess Home Care
4.5overall · 8 ratings combined
4.5★ on Google (8)
Graham Broome
May 2025
The deaconess group is fantastic! They’re therapy team is wonderful
Kelsey “KeeJay2011” H
Oct 2023
The team of nurses, therapists, and office staff are top notch/cream of the crop!! Everyone that works here has the patient at heart. I'd recommend them to everyone.
Joni Barnes
Feb 2023
The Laurel, MS office nurses and therapists are the best! They have a very compassionate and caring group of people.
E C
Aug 2022
They have been great! My mom has been in and out of the hospital and they have kept up with her, all the way. Communication is everything and they've be excellent at that. Thank you so much deaconess! The best in the area.
Medicare Quality of Care
Deaconess Home Care is a Medicare-certified home health agency (certified since 1971). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
4.0 / 5 patient survey rating
- Would definitely recommend the agency85%US 79%
- Rated their overall care 9 or 10 out of 1089%US 85%
- Care was given in a professional way91%US 89%
- The team communicated well89%US 86%
- The team discussed medicines, pain and home safety87%US 82%
1,681 completed patient surveys, 22% response rate.
Hospital outcomes
- Discharged to the community88%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)12%US 11%Same as
How patients did
- Care started within 2 days of referral98%US 94%
- Patients got better at walking or moving around88%US 83%
- Patients got better at getting in and out of bed89%US 83%
- Patients got better at bathing91%US 86%
- Patients' breathing improved90%US 85%
- Patients got better at taking medications correctly89%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations55%US 61%
Service area
Deaconess Home Care reports serving 118 ZIP codes, including Meridian, Biloxi, Gulfport, Hattiesburg, Laurel, Bay Saint Louis, Moss Point, Pascagoula, Bailey, Bassfield and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 257085. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Deaconess Home Care offer?
Deaconess Home Care offers At-Home Care and Home Health.
Where is Deaconess Home Care located?
Deaconess Home Care is located at 1121 N 16th Ave Ste B in Laurel, Mississippi.
What do families say about Deaconess Home Care?
Deaconess Home Care carries a 4.5 out of 5 rating from 8 Google reviews. Families describe Deaconess Home Care in Laurel as a compassionate home health and hospice provider whose nurses and therapists are consistently praised for attentive, communicative care, including during hospital transitions. All available reviews are positive, reflecting a small but strongly satisfied group of families. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from Deaconess Home Care?
Yes. Deaconess Home Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.
Do I need a referral to use Deaconess Home Care?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Deaconess Home Care?
Submit the Request Information form on this page, or contact Deaconess Home Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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