MyLivingChoice

The Pointe at Greenview (formerly Renaissance Realty Group, Inc)

1501 W Melrose St

4.4(18 ratings)

The Pointe at Greenview (formerly Renaissance Realty Group, Inc) — photo 11 / 7

Quick Facts

Community type
Certified Supportive Living Community under Illinois program
Pricing transparency
No published pricing available

What Families Think

Most reviewers describe The Pointe at Greenview as a clean, warm, and welcoming community with friendly, attentive staff, especially during tours and the move-in process. However, a handful of more recent reviews from families with residents actually living there raise serious concerns about day-to-day care, staff responsiveness, and building upkeep.

The Good

  • Staff described as warm, friendly, and welcoming
  • Building consistently called clean and well-maintained
  • Smooth, supportive admissions and move-in process
  • Housekeeping and laundry service included
  • Medication management and 24-hour staff on-site
  • Engaging activity calendar for residents

The Bad

  • Several reports of inconsistent or lacking level of care
  • One report of a resident being mistreated by staff
  • One report of rude, unhelpful direct support staff
  • Reports of maintenance issues: broken laundry, phone system, damaged showers

AI-generated from reviews and community data.

About The Pointe at Greenview (formerly Renaissance Realty Group, Inc)

The Pointe at Greenview is a Supportive Living Community in Chicago, Illinois, serving seniors aged 65 and older who are transitioning from living on their own to a more supportive, assisted lifestyle. The community is designed to help residents maintain independence, dignity, and well-being while offering access to assistance as needs change.

Care and services include private apartments, chef-prepared meals, housekeeping, medication management, and 24/7 certified nursing assistance. The community blends independent senior-style apartment living with personal care options tailored to individual needs, and staff are available to respond to both emergency and non-emergency issues.

As a Certified Supportive Living Community supported by the State of Illinois, The Pointe at Greenview offers a financial assistance program for those who qualify, helping make the community affordable. The community can work with residents to apply for Medicaid through this state-funded program, so that a change in a resident's financial situation does not disrupt their living arrangement.

Residents enjoy life-enriching events and outings and the companionship of friends and neighbors, along with the day-to-day conveniences of a premier neighborhood setting. The Pointe at Greenview emphasizes respecting and promoting the individuality of each resident while providing a loving and safe environment.

The community also aims to be a resource and source of support for residents' families, and maintains a professional staff dedicated to providing a home-like environment focused on quality care.

Types of Care

Assisted LivingAt-Home CareHome Health and HospiceIndependent Living

Amenities

Room Amenities

  • Multiple Floor Plans
  • Private Rooms

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Housekeeping
  • Laundry Service
  • Medication Management
  • Pet Friendly
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

4.4overall · 18 ratings combined

4.4★ on Google (18)

Cindy Henriquez

Feb 2026

via Google

I recently had the pleasure of presenting at The Pointe and the experience was truly outstanding. The staff was warm, organized and genuinely dedicated to creating a positive environment for their visitors and residents. From the moment I arrived I could feel the passion. The residents were so fun and engaged. Angie the Marketing Outreach Specialist was a pleasure to work with as we collaborated together to bring an amazing Fraud Awareness Presentation to the residents. I look forward to my next visit.

James Miller

Feb 2026

via Google

I had a wonderful experience touring with the Marketing Director, Angie. She is incredibly knowledgeable and truly welcoming, making it clear why this community stands out. Having toured several supportive living facilities in the Chicago area, I can say this is by far the cleanest and warmest community I've visited. The outdoor patio is beautiful, and a unique touch! I highly recommend!

Trish

Feb 2026

via Google

I went for a tour of the Pointe and was greeted by a friendly, knowledgeable staff member to their warm & welcoming community. The rooms were lovely and common areas very comfortable. If you are looking for a supportive living, I strongly suggest you take a look at their community!

Ruth Walp

Feb 2026

via Google

The staff is extremely friendly. They always greet you, and are helpful to hold doors etc.<br>The residents are friendly and the building is lovely.

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Frequently Asked Questions

What types of care does The Pointe at Greenview (formerly Renaissance Realty Group, Inc) offer?

The Pointe at Greenview (formerly Renaissance Realty Group, Inc) offers Assisted Living, At-Home Care and Independent Living.

Is The Pointe at Greenview (formerly Renaissance Realty Group, Inc) pet friendly?

Yes — The Pointe at Greenview (formerly Renaissance Realty Group, Inc) lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is The Pointe at Greenview (formerly Renaissance Realty Group, Inc) located?

The Pointe at Greenview (formerly Renaissance Realty Group, Inc) is located at 1501 W Melrose St in Chicago, Illinois.

What do families say about The Pointe at Greenview (formerly Renaissance Realty Group, Inc)?

Most reviewers describe The Pointe at Greenview as a clean, warm, and welcoming community with friendly, attentive staff, especially during tours and the move-in process. However, a handful of more recent reviews from families with residents actually living there raise serious concerns about day-to-day care, staff responsiveness, and building upkeep.

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Nearby Communities

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