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Greendale Home for the Aged

18180 Rich Valley Road

1.5(8 ratings)· Abingdon average: 4.1

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Greendale Home for the Aged, photo 1

Quick Facts

Nursing coverage
No dedicated med tech; owner said to be nurse
Transportation
No private bus, relies on med taxis
Dining room rule
Walkers reportedly not permitted in dining room

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviewers describe Greendale Home for the Aged as an older assisted living community in Abingdon, Virginia, with a very low average Google rating of 1.5 out of 5 from 8 reviews. Multiple families report understaffing, unsanitary conditions, and unresponsive or rude staff, along with limited activities and repetitive meals. There is little in the reviews that reviewers point to as a strength.

What reviewers praise

  • Bingo offered as a regular activity

What reviewers flag

  • Multiple reports of rude or uncaring staff toward residents
  • One detailed report of clogged, unsanitary bathrooms
  • Reviewers describe understaffing and slow response to a resident in distress
  • One report families aren't always told about medical incidents or hospital trips

AI-generated from reviews and community data.

Greendale Home for the Aged is a senior living community in Abingdon, Virginia offering Assisted Living. Families rate it 1.5 out of 5 across 8 reviews.

About Greendale Home for the Aged

Greendale Home for the Aged is an assisted living community in Abingdon, Virginia.

Reviewers consistently reported concerns about staffing, cleanliness, and resident care. Multiple families described staff as dismissive or unavailable, with one reviewer noting that during a Sunday visit, "no staff checked in with us and residents helped us find our intended host." Several reviewers cited dirty facilities, limited activities, and what they viewed as harsh treatment of residents. One reviewer described the community as "extremely rude to the people that live there." Reviewers also raised concerns about communication with families regarding resident health issues and hospital transfers.

Types of Care at Greendale Home for the Aged

Assisted Living

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Reviews of Greendale Home for the Aged

1.5overall · 8 ratings combined

1.5★ on Google (8)

Rebecca Belcher

Apr 2026

via Google ↗

Well one must first love goulash almost everyday and spaghetti ever other. Goulash is noodles and stewed tomatoes. Maybe they allow meatloaf ever now and then . So the mornings are best chocolate milk or white milk and coffee. Be there fast or the chocolate is gone while the transit came and med taxis and counselors no private bus by 4-5 years ago strick no walking bc of a special ed client may follow you and get ran over . Nursing while there no med tech the owner may be a nurse. Budgeting seems to be not paying out max if they can it would've been a excellent place the building is older than most alfs and nursing homes and rest homes . No entertainment but bingo. Only yellow sweet cornbread. I maybe been overly sensitive bc Iam allergic to tomatoes and I like buttermilk white cornbread. Not that many restrooms or showers I personally would have to either dislike my relative or friend or be a overprotective person as far as the road a short ways to put them there

Rebecca Riffe

Jun 2025

via Google ↗

Dirty. No activities. Rude/mean staff. Get this- no walkers allowed in the dinning room. If I could give negative stars, I would.

Rebecca Belcher

Nov 2023

via Google ↗

To hard on clients alot but most need it while they pet family member patients and wealthy patients

Keri Ricci

Aug 2022

via Google ↗

On Sunday 8/14/22 I visited a resident of this facility with two others. No staff checked in with us and residents helped us find our intended host. After serving the food at lunch all staff ate together at a table around the corner and out of eye shot of most residents. Twice I alerted them to needy residents and finally got a blind man his drink myself. Both bathrooms in that hall had clogged toilets with more than one persons feces. A 92 yr old woman stated she planned to use the staff bathroom. Another resident stated she felt faint and we caught her from falling, after hitting the emergency button and the alarm sounded we still had to go get staff. Who provided no medical assessment and we asked her if she wanted water and provided it. I realize they are understaffed and under paid but this was a very sad few hours. The mix of needs was quite varied and we saw no staff interaction at all. It cost nothing to be engaged and empathetic

Amber Johnson

Mar 2020

via Google ↗

These people need to be shut down!! Extremely rude to the people that live there and dont care at all about them! Dont let the family know if anything happens to them and god forbid they get sick and need to go to the hospital they will give away your love ones stuff

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Frequently Asked Questions

What types of care does Greendale Home for the Aged offer?

Greendale Home for the Aged offers Assisted Living.

Where is Greendale Home for the Aged located?

Greendale Home for the Aged is located at 18180 Rich Valley Road in Abingdon, Virginia.

What do families say about Greendale Home for the Aged?

Greendale Home for the Aged carries a 1.5 out of 5 rating from 8 Google reviews. Multiple families report understaffing, unsanitary conditions, and unresponsive or rude staff, along with limited activities and repetitive meals. There is little in the reviews that reviewers point to as a strength. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Greendale Home for the Aged?

Submit the Request Information form on this page, or contact Greendale Home for the Aged directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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