Yanira Mejia Lopez
May 2025
I am very sorry for what happened to your loved one. I had a very bad experience with these ppl from Green Valley Healthcare. They just care about charging Medicare, and they provide very poor service.
Green Valley Home Health Services
19031 Highway 18 Suite 1804.2(18 ratings)· Apple Valley average: 3.9
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1 / 2Quick Facts
- Medicare quality
- 1.5 of 5 stars
- Medicare certified
- Since 2004
- Therapy and nursing
- Skilled nursing plus PT, OT, and speech therapy at home
- Ownership
- Privately owned agency
- Medicare history
- Medicare certified since 2004
- Medicare quality score
- Rated 1.5 out of 5 stars by Medicare
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews are sharply divided. Some families praise compassionate, professional, consistent care, including hospice, while others report a theft of a patient's gold chain and poor service focused on billing Medicare. Medicare's own quality rating for the agency is low at 1.5 out of 5 stars.
What reviewers praise
- Reviewers praise compassionate, patient-centered care
- Leadership described as professional, timely, and organized
- One family called it the best hospice for them
- Offers nursing, PT, OT, speech therapy, and social services
- Medicare-certified since 2004
What reviewers flag
- Medicare quality rating is only 1.5 out of 5 stars
- One report of a patient's gold chain stolen, with payment refused
- One reviewer says the agency focuses on charging Medicare, with poor service
- Reported request to remove a negative review after complaint
- No published pricing
AI-generated from reviews and community data.
Green Valley Home Health Services is a home health agency serving Apple Valley, California offering Home Health. Families rate it 4.2 out of 5 across 18 reviews.
About Green Valley Home Health Services
Green Valley Home Health Services is a Medicare-certified home health agency serving Apple Valley, CA and has been Medicare certified since 2004. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at Green Valley Home Health Services 1.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Green Valley Home Health Services
Home Health
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Help Me ChooseReviews of Green Valley Home Health Services
4.2overall · 18 ratings combined
4.2★ on Google (18)
Patrick Pinder
Aug 2024
Green Valley Home Health provides the best home healthcare in the high desert. Very happy with the care that I recieved.
Justin Major
Jun 2024
Green Valley provides consistent, patient-centered care. The leadership team is very professional, timely, and organized.
robert graham
Jun 2024
Green Valley has an excellent reputation for providing great care for it's patients.
daniel delgado
Apr 2024
My father has Alzheimer’s and was taken advantage of. They stole his 14kt gold chain. At first they said they would pay for it after the refused to pay for it. I do not recommend Green Valley Home Services. Update: After finding out that I wrote the review regarding them stealing his chain. The facility contacted my mom and asked for me to remove the review. We refused and they came back a few days after said and my dad is doing better and he will released from hospice. Knowing he has Alzheimer’s. I don’t recommend Green Valley Home Services.
Medicare Quality of Care
Green Valley Home Health Services is a Medicare-certified home health agency (certified since 2004). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
1.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
3.0 / 5 patient survey rating
- Would definitely recommend the agency76%US 79%
- Rated their overall care 9 or 10 out of 1078%US 85%
- Care was given in a professional way87%US 89%
- The team communicated well80%US 86%
- The team discussed medicines, pain and home safety74%US 82%
107 completed patient surveys, 19% response rate.
Hospital outcomes
- Discharged to the community78%US 80%Same as
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)14%US 11%Worse than
How patients did
- Care started within 2 days of referral88%US 94%
- Patients got better at walking or moving around63%US 83%
- Patients got better at getting in and out of bed77%US 83%
- Patients got better at bathing65%US 86%
- Patients' breathing improved81%US 85%
- Patients got better at taking medications correctly68%US 81%
- Patients who had a fall with major injury (lower is better)0%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations47%US 61%
Service area
Green Valley Home Health Services reports serving 20 ZIP codes, including Victorville, Apple Valley, Barstow, Hesperia, Phelan, Adelanto, Helendale, Highland, Lucerne Valley, Newberry Springs and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 058269. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Green Valley Home Health Services offer?
Green Valley Home Health Services offers Home Health.
Where is Green Valley Home Health Services located?
Green Valley Home Health Services is located at 19031 Highway 18 Suite 180 in Apple Valley, California.
What do families say about Green Valley Home Health Services?
Green Valley Home Health Services carries a 4.2 out of 5 rating from 18 Google reviews. Reviews are sharply divided. Some families praise compassionate, professional, consistent care, including hospice, while others report a theft of a patient's gold chain and poor service focused on billing Medicare. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from Green Valley Home Health Services?
Yes. Green Valley Home Health Services is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 1.5 out of 5 stars.
Do I need a referral to use Green Valley Home Health Services?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Green Valley Home Health Services?
Submit the Request Information form on this page, or contact Green Valley Home Health Services directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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