18524 Corwin Rd
4.3(37 ratings)· Apple Valley average: 4.5
1 / 5California CDSS
Most reviewers describe Valley Crest as a warm, attentive memory care community where staff know residents personally and families feel their loved ones are cared for. However, one detailed report describes serious lapses in basic care, including infrequent bathing and repeated UTIs, standing in contrast to the otherwise strong reputation.
AI-generated from reviews and community data.
Valley Crest Memory Care is a memory care community in Apple Valley, California, offering personalized, round-the-clock assistance with activities of daily living in a welcoming, neighborly setting.
The community provides a full range of care services tailored to individual needs, including scheduled transportation, housekeeping, medication management, and daily assistance. Residents and families can select services that fit their lifestyle and adjust them as circumstances change.
Valley Crest emphasizes treating each resident as an individual, with staff trained in memory care support. The community is designed to foster a sense of joy and wellbeing among residents, with staff who demonstrate genuine care and familiarity with the people in their care.
The facility offers an environment where residents are engaged and content, supported by a staff committed to providing compassionate, consistent care that gives families confidence and peace of mind about their loved ones' wellbeing.
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Help Me Choose4.3overall · 37 ratings combined
4.3★ on Google (37)
Yerania Espadas
Dec 2025
The caretakers and med techs at this facility are super kind and attentive to their patients!! Naomi at the front desk has a wonderful positive attitude with anyone that comes in and especially the residents. She always cheers up their day. This facility is a wonderful memory care every resident I have encountered is always cheerful and happy.
Renee Delgado
Jul 2024
A family member was in this facility! She did not have dementia but most of the patients did. The food looked and tasted horrible. She did not have anyone check on her all day until the evening. She developed UTI's several times and needed to go to the hospital because she was not being changed enough. There were times she wouldn't get bathed for a week or two. I came every week so I actually seen this. She got so depressed and her family finally moved her.
Patty Lightle
Jul 2023
I want to thank the staff at Valley Crest for taking such wonderful care of my mother. Her prognosis was not good when she got to Valley Crest and with their love and care, she thrived more than anyone expected. She was pretty feisty but came to love her home and all of the people in it. She still gave them a hard time but you could see in her face how cared for she felt. They made a very difficult journey with her easier. My brother and I will always be grateful to every single person at Valley Crest for making her last couple of years so good. Thank you from the bottom of our hearts for being there not only for her, but for us as well.
Heather Kuiper
Jul 2021
This facility was home for my Husbands Grandmother for many years. Kimberly is absolutely amazing! She is polite and extremely patient. This facility and staff are so wonderful that after the passing of our grandmother, our grandfather who has been like family to the staff stopped by since he was there daily for 6 years and sat with them to talk about his wife. He even seems to long to be there himself and I can't blame him. This is a beautiful and trusted place for you to know your family is being very well taken care of. I had the pleasure of speaking to Kimberly tonight under a rather strange circumstance, and she was anything but friendly and I truly enjoyed our conversation and catching up! Thank you for all that you do, it's greatly appreciate it!
Sheri Higbee
Feb 2017
I visited this facility about a month ago. I just walked in without scheduling an appointment so I was able to get a good sense of how Valley Crest operates without prior notice of a potential move in. I was pleasantly surprised how welcome I was right from the start. The receptionist was very kind and welcoming. At that very moment she was speaking to a confused person who I could tell was one of the people that lived there. The way that she didn't disregard what they were saying, yet welcomed me in at the same time, was quite remarkable. She then let Kimberly know that I was waiting for a tour. At the time Kimberly was in her office with someone else, but the way the receptionist and several others kept me busy and talking while I waited was very pleasing. I could tell that the patients were all busy doing one thing or another. I expected with this being a memory care facility, I would find people stereo-typically drooling in their chairs and staring at the wall. I was impressed that I found the opposite. The patients were busy and all seemed very well cared for. The smell was very pleasing. The facility is rather small but quaint. The rooms are simple, but clean and maintained. We as a family have decided not to place my family member just yet, but when we do, we will be choosing Valley Crest.
Valley Crest Memory Care offers Assisted Living.
Valley Crest Memory Care is located at 18524 Corwin Rd in Apple Valley, California.
Most reviewers describe Valley Crest as a warm, attentive memory care community where staff know residents personally and families feel their loved ones are cared for. However, one detailed report describes serious lapses in basic care, including infrequent bathing and repeated UTIs, standing in contrast to the otherwise strong reputation.
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