MyLivingChoice

Grand Victorian of Greenwood

2339 IN-135

4(63 ratings)· Greenwood average: 4.6

Grand Victorian of Greenwood, photo 11 / 6

Quick Facts

Building layout
Six-story building with studio to two-bedroom units
Memory care security
Secured memory care unit for dementia residents
Medicaid transition
Requires a lengthy private-pay spend-down before Medicaid

What Families Think

Reviewers describe Grand Victorian of Greenwood as a warm, well-staffed community with recent renovations, tasty food, and an active social calendar, and many families feel the staff treats residents like family. At the same time, a notable number of reviews report serious lapses in day-to-day care—especially in the memory care unit—including understaffing, missed medications, and billing or refund problems.

The Good

  • Staff frequently described as caring and attentive
  • Recent renovations called bright, clean and beautiful
  • Meals praised as delicious with good variety
  • Active calendar of social and recreational activities
  • Accepts Medicaid applicants for assisted living

The Bad

  • Multiple reports of understaffing causing missed care and slow response
  • Several reviewers cite trouble getting deposit or overpayment refunds back
  • One report of a scabies outbreak left inadequately treated
  • Several reports of medication errors and missed doses

AI-generated from reviews and community data.

Grand Victorian of Greenwood is a senior living community in Greenwood, Indiana offering Assisted Living, Memory Care and Independent Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 63 reviews.

About Grand Victorian of Greenwood

Grand Victorian of Greenwood is an assisted living and memory care community in Greenwood, Indiana. The community is operated by Gardant, which has been recognized by U.S. News & World Report and received the 2025 Bronze National Quality Award from AHCA/NCAL.

The six-story community offers studio, one-bedroom, and two-bedroom apartments, each with a kitchenette, private bathroom, and emergency response system. Residents receive personal assistance with activities of daily living and medication management from certified staff available 24 hours a day, seven days a week. Support services include three daily meals, housekeeping, and laundry.

The community emphasizes an active lifestyle with social and recreational activities that encourage residents to enjoy the companionship of friends and neighbors. Grand Victorian of Greenwood is designed as a residential alternative to nursing home care, allowing residents to maintain privacy and independence while receiving the assistance they need.

Types of Care at Grand Victorian of Greenwood

Assisted LivingIndependent LivingMemory Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Grand Victorian of Greenwood

4overall · 63 ratings combined

4★ on Google (63)

Ron Renforth

Mar 2026

via Google

There are a lot of choices when it comes to choosing senior living in the Greenwood area. You would be hard pressed to find a more warm and welcoming community than Grand Victorian. You will be greeted by a smiling face at the front desk and it only gets better. Thomas and Misha will will make sure you or your family get the perfect apartment that fits your needs. The residents seem very happy and cheerful. The staff from top to bottom are genuine and caring. The food smells great as well!

Cindy Bauer

Sep 2025

via Google

I want to warn families to be cautious about this facility’s admissions process. Several residents where my father in law currently lives (including my father-in-law) were told by the move-in coordinator, Misha, that they could move in for only $700 a month and keep the rest of their Social Security because the rest would be “subsidized.” This is simply not true. When we called the facility ourselves, we were told directly that it was not the case.<br><br>This misleading information has caused a lot of conflict and confusion for our family, as my father-in-law was convinced it was true. To make matters worse, Misha promised to speak with him directly and clear up the misinformation but failed to follow through—she never showed up for our Saturday meeting or called as planned and promised by her.<br><br>Families should not have to battle their loved ones because of false promises made by staff. Elderly residents deserve honesty and transparency, not deception. Do not trust what is being told at face value—double-check everything, because this facility has not been upfront or reliable.

Cynthia Reynolds

May 2025

via Google

I've lived here for a little while I've had problems with medications a half a dozen times in less than a year including rescue inhaler over 2 weeks.

Cindy Wright

May 2025

via Google

I have lived here in Assisted Living since October. The staff is wonderful, always caring, treating you like family. I have made many friends! This is my home and I love it here! 🩷

Samantha Ingram

Mar 2025

via Google

I would highly recommend Grand Victorian of Greenwood to my friends and loved ones. The building is beautiful, their care is wonderful, and their activities department is amazing!

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Frequently Asked Questions

What types of care does Grand Victorian of Greenwood offer?

Grand Victorian of Greenwood offers Assisted Living, Independent Living and Memory Care.

Where is Grand Victorian of Greenwood located?

Grand Victorian of Greenwood is located at 2339 IN-135 in Greenwood, Indiana.

What do families say about Grand Victorian of Greenwood?

Reviewers describe Grand Victorian of Greenwood as a warm, well-staffed community with recent renovations, tasty food, and an active social calendar, and many families feel the staff treats residents like family. At the same time, a notable number of reviews report serious lapses in day-to-day care—especially in the memory care unit—including understaffing, missed medications, and billing or refund problems.

How can families visit Grand Victorian of Greenwood?

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