Goodwill Healthcare Services
400 Chisholm Pl Ste 304 Rm 103
Quick Facts
- Medicare quality
- 1.5 of 5 stars
- Medicare certified
- Since 2010
Home Health Compare
Goodwill Healthcare Services is a home health agency serving Plano, Texas offering Home Health.
About Goodwill Healthcare Services
Goodwill Healthcare Services is a Medicare-certified home health agency serving Plano, TX and has been Medicare certified since 2010. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at Goodwill Healthcare Services 1.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Goodwill Healthcare Services
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Medicare Quality of Care
Goodwill Healthcare Services is a Medicare-certified home health agency (certified since 2010). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
1.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
- Would definitely recommend the agency90%US 79%
- Rated their overall care 9 or 10 out of 1087%US 85%
- Care was given in a professional way94%US 89%
- The team communicated well98%US 86%
- The team discussed medicines, pain and home safety92%US 82%
8 completed patient surveys, 13% response rate.
Hospital outcomes
- Discharged to the community32%US 80%Worse than
How patients did
- Care started within 2 days of referral82%US 94%
- Patients got better at walking or moving around62%US 83%
- Patients got better at getting in and out of bed46%US 83%
- Patients got better at bathing71%US 86%
- Patients' breathing improved63%US 85%
- Patients got better at taking medications correctly58%US 81%
- Patients who had a fall with major injury (lower is better)0%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations39%US 61%
Service area
Goodwill Healthcare Services reports serving 38 ZIP codes, including Dallas, Arlington, Plano, Fort Worth, Athens, Balch Springs, Corsicana, Desoto, Ennis, Eustace and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 747291. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Goodwill Healthcare Services offer?
Goodwill Healthcare Services offers Home Health.
Where is Goodwill Healthcare Services located?
Goodwill Healthcare Services is located at 400 Chisholm Pl Ste 304 Rm 103 in Plano, Texas.
Does Medicare cover care from Goodwill Healthcare Services?
Yes. Goodwill Healthcare Services is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 1.5 out of 5 stars.
Do I need a referral to use Goodwill Healthcare Services?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Goodwill Healthcare Services?
Submit the Request Information form on this page to connect with Goodwill Healthcare Services and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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