Melissa Hope
May 2026
Let me start by saying if you need rehab it’s a very nice place , staff is great , rooms are clean and my father was very happy. Becky in admissions is amazing and incredibly kind . This is how we got bamboozled . After rehab our father had to go into assisted living and that’s when it all went to hell . Same floor but you walk through the doors and the care changes dramatically. The lack of care and compassion is astonishing. The upper management is atrocious and takes no accountability . We really wanted to make it work but our father was neglected, dirty , covered in sores and the list goes on .Their LNA’s and PCA’s that actually care for your loved one are expected to also clean their rooms and do all meals . When is there time to care for your parent ? The answer is very little . They are asked to do so much with only 2 of them on the floor, no wonder your loved one isn’t getting care or attention. Care plan meetings are a joke where they pretend like they actually care but then there is no follow through or communication. The people in charge of the care plans are the worst because they actually no NOTHING about your loved one and no one reads their chart .They were giving unauthorized medication to my father and when we asked about it they stated “We are not giving it to him it’s just on the list “. Come to find out that was a lie and they were giving it to him after we specifically said that was not our wishes multiple times . If you love your parent DO NOT send them here for assisted living, they will suffer .
