Golden LivingCenter - Fountainview Terrace

Sunsearay Hardin

Nov 2021

via Google ↗ · Report

Absolutely horrible 💔. They told me he didn't have family and I'm his only kid that I know of. They have no idea about my life or what he did to my mother. They let me know he died in the ambulance but then the hospital said they brought him back but then he died again. I got two phone calls that morning with no care from anyone. after all that by rude adminstration I had to track his body down to make sure it was him and get him to the Haverstocks furneral home. I had seen him 4 times since I turned an adult. He tracked me down and that was the best. I was finally getting to know him. In my opinion the only caring people at Golden Living was his nurses and his housekeeper. They were nice. And helped him call me when he wanted. The rest are horrible people.

Scott W. Neiner

Oct 2020

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The food is not good. You don't get what you order or what's on their menu. Servings are small. Staff is ok. But always Short handed. So response time isb longer than ot should be. Because I'm now a Medicaid Resident they shoved me in a small room with 2 other people with NO TV. And now being treated with Less Care and Attention. We cant leave our room and no visitors. All in all it's like prison. I wouldn't wish this type of care on my enimes. Signed. Very Unhappy Resident.

Jenny Wagers

Oct 2020

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This is the worst place I have been in. They do NOT turn as needed let alone )every two hours as the doctor has ordered. I have been lucky to be turned twice a day. The staff here is half and half on kindness and caring. Meaning half of them like their job and treat patients with compassion and the other half are only here for a paycheck. Nurses and aides included. The housekeeping staff are kind and caring. The food here is not good and they never get your menu order correct. There is usually something or several things missing on every tray, on all meals. They use brown paper towels for napkins and plastic silverware half the time. This not the place for your loved one.

Bailey Hallin

May 2018

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We admitted both of my parents here for rehab and long term care and I cannot say enough about this community. They were there for us every step of the way during my mother's hospice and eventual passing. My father completed rehab here twice and both times he was very pleased with the staff in nursing and in therapy. I work in senior care in a different area and I ALWAYS recommend Fountainview first. The building is older but the care is outstanding, do not hesitate to place your loved one in their hands.

Eurus Holmes

Apr 2018

via Google ↗ · Report

Staff is slow at responding to calls, food is horrid, portions are utterly pathetic. Hallways reek of urine so strong that it burns your nose and throat. Nurses attitudes are unfriendly, uncaring, aides can be rough when handling a loved one. Too bad there isn’t a choice to leave no stars as this place doesn’t even deserve ONE. Floors are constantly dirty and they take their sweet time getting the place cleaned up. Only person fit for a place this bad is Trump.