1 / 5Golden Heart Home Care is a non-medical home care agency serving Dayton, Kettering, and Mason, Ohio, offering flexible in-home support from a few hours a week up to full-time care. Most reviewers praise the agency for compassionate caregivers and smooth transitions after hospital or rehab discharge, though a couple of reviews point to inconsistency among caregivers and one serious billing dispute.
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Golden Heart Home Care is a senior care provider serving Dayton, Ohio offering At-Home Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.8 out of 5 across 40 reviews.
Golden Heart Home Care is a non-medical senior care company serving Dayton, Ohio and surrounding areas including Mason, Beavercreek, and Kettering. The company provides in-home care services that allow seniors to remain independent and safe in their own homes rather than relocating to institutional settings.
Golden Heart offers a range of customizable home care services, including companionship, long-term assisted living, temporary respite care, dementia care, and end-of-life care. Care plans are flexible, ranging from a few hours per week to 24/7 personal home care, and can be adjusted over time as needs change. The company employs STNAs, CNAs, and experienced caregivers who complete Golden Heart's training programs and sensitivity training. All caregivers are thoroughly vetted through background checks and drug screens, bonded and insured.
The company was founded in 2011 after the founder witnessed the challenges his father faced caring for his mother, who suffered from Parkinson's, Alzheimer's, and Dementia. Golden Heart's approach emphasizes trust, kindness, and human connection, with caregivers trained to create moments of joy and reassurance while performing daily care tasks. Each caregiver follows an individualized daily care plan, documents results, and provides feedback to families and care coordinators.
Golden Heart accepts private pay, long-term care insurance, and VA benefits as forms of payment. The company works with families to determine appropriate care plans and offers a free in-home consultation and needs assessment. Services typically are not covered by Medicare, Medicaid, or private healthcare insurance, though the company can discuss financial options for those needing assistance with payment.
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Help Me Choose4.8overall · 40 ratings combined
4.8★ on Google (40)
Joe Rice
May 2026
Have used Golden Heart Dayton for the last several years. Can't recommend more highly. Reliable, safe, and gives my mother what she needs: someone to look after her on a regular basis, help with daily tasks, driving to shopping and medical appointments, etc. Highly recommend Golden Heart!
Sarah Newman
Feb 2026
Absolutely love these people! They helped my mom as soon as she was discharged from rehab. They took so much stress off me. I felt absolutely comfortable they were there caring for my mom. They did the most amazing job. Took care of things I never even thought of. I would use them again and again. Best company ever!
320 Photography - Kelli Swisher
Feb 2026
Highly recommend Golden Heart! Their director, Jennifer, was so helpful and kind from start to finish. Their caregiving services were exactly what my mother needed upon discharge from her rehab health facility. She saw multiple caregivers and of course some are better than others but there really wasnt a bad one in the bunch. Appreciate them all! Thank you for serving our family so well.
Cathy Anderson
Jan 2026
Golden Heart was with our family for two months until the passing of our father. As expected, there were certain caregivers that were better than others. Some were truly exceptional and gifted. A few were extremely inexperienced and lacked training. On one occasion, a night time caregiver went into the restroom to make a phone call which lasted over 30 minutes. During this time my bedridden father needed her assistance but she was unavailable to help because she did not hear him. She was therefore sent home and Golden Heart was immediately notified of the incident. Golden Heart took no action and billed us for the full 12 hours even though the aide "worked" 6.5. They are now refusing to refund the amount that was withdrawn and are not returning phone calls/text. Beware before using this organization.
Deb Southward
Oct 2025
It took about 4 months to find consistent care that I could rely on but once we did then both my Dad & I could depend on a reliable routine. We had G💛H for almost 2 years while he was in independent living apartment in a continuing care community.
Golden Heart Home Care offers At-Home Care.
Golden Heart Home Care is located at 5335 Far Hills Ave #224 in Dayton, Ohio.
Golden Heart Home Care is a non-medical home care agency serving Dayton, Kettering, and Mason, Ohio, offering flexible in-home support from a few hours a week up to full-time care. Most reviewers praise the agency for compassionate caregivers and smooth transitions after hospital or rehab discharge, though a couple of reviews point to inconsistency among caregivers and one serious billing dispute.
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