MyLivingChoice

Glen Haven Home Inc.

133 Indian Hills Drive

3.4(13 ratings)

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Glen Haven Home Inc., photo 11 / 2

Quick Facts

Total units
69
Medicare rating
3 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
69
Layout
Six separate cottages housing 12 residents each
Memory Care
Two dedicated cottages for dementia care
Rehab Suites
Short-term rehab cottage with 9 private suites

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Glen Haven Village is a small cottage-style nursing facility in Glenwood, Iowa, offering long-term care, memory care, and short-term rehab in six twelve-resident houses on the Glenwood Resource Center campus. Reviews are sharply mixed: several families praise the personal, compassionate care staff gave through rehabilitation and end-of-life care, while other reviewers describe serious lapses including a missed insulin dose that led to hospitalization and death, and inadequate hospice support.

What reviewers praise

  • Cottage-style homes house only 12 residents each
  • Staff praised by name for compassionate end-of-life care
  • Rehabilitation team credited with helping residents regain mobility
  • Small scale allows more resident input on daily routines

What reviewers flag

  • One report of a missed insulin dose leading to death
  • One report of poor hospice care requiring family to provide basic needs
  • One report of disrespectful handling of a resident's body after death

AI-generated from reviews and community data.

Glen Haven Home Inc. is a senior living community in Glenwood, Iowa offering Skilled Nursing / Long Term Care. Amenities include Gardening Club, Gathering / Activity Spaces and Social Activities. Families rate it 3.4 out of 5 across 13 reviews.

About Glen Haven Home Inc.

Glen Haven Village is a nursing facility in Glenwood, Iowa offering long-term care, memory support, and short-term rehabilitation in a cottage-style setting. The community operates six individual houses on the campus of the Glenwood Resource Center, each designed to provide specialized care with trained staff.

The facility features three cottages for general long-term care, each containing eight private or semi-private rooms with spacious bathrooms. Two additional cottages are specifically designed for seniors with dementia-related illnesses and are staffed with caregivers who have specialized training in memory care. The short-term rehabilitation cottage offers nine private suites with en suite bathrooms and showers, providing services to help seniors recuperate and return home.

Glen Haven Village emphasizes a home-like environment through its cottage concept, with each cottage housing only twelve residents. This smaller scale allows residents greater involvement in decisions about their daily lives, from activity planning to meal choices, and residents have the ability to pursue leisure interests such as gardening and socializing.

The community accepts Medicare, Medicaid, private pay, commercial insurance, and long-term care insurance. A knowledgeable team is available to assist prospective residents and families with decision-making and guidance through the senior services selection process.

Types of Care at Glen Haven Home Inc.

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Gardening Club
  • Social Activities

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Reviews of Glen Haven Home Inc.

3.4overall · 13 ratings combined

3.4★ on Google (13)

Buffy Schupp

Jun 2023

via Google ↗ · Report

I cannot express my gratitude for all the wonderful care my mom was given this last year at Glenhaven. From the time we moved her in about year ago to her final breath on Sunday. Sara, Judy, the other residents and so many more. I knew my mom was in great care. My mom would say she was happy and safe until she was almost gone, and yet the care they provided for her was the same caring support as day one. I would recommend this place to take care of others. Thank you for all the love and support you showed my mom and our family.

nina wellman

Jun 2023

via Google ↗ · Report

I could not ask for a better care team for my grandmother throughout all the stages in her life. From getting back on her feet with rehabilitation services with Melinda and Amy at Hillcrest to her decline and actively passing away. The care there was exceptional and I could trust that when I was not present that my loved one was being well taken care of and I never had a doubt in my mind that she was getting above and beyond care. Special thanks to the Glen Haven team especially Sara, Stacee and Jane for the love they have provided my family with when we needed it the most. I will continue to recommend this facility to my loved ones and patients that are in need.

Listen Louder lynda

Jan 2023

via Google ↗ · Report

Be anxious for nothing, but in everything by prayer and supplication, with thanksgiving, let your requests be made known to God; and the peace of God, which surpasses all understanding, will guard your hearts and minds through Christ Jesus.

Dale Fender

Dec 2022

via Google ↗ · Report

My aunt was there for hospice, the care there is poor at best. We the family had to be there every day or she would not have got a drink of water or a bed bath . hospice came out once the time that she was there and some of the cna's could not lift her to the bath room so the family had to do it i was really disappointed in the level of care she got when she was there.

Keigan Albers

Jun 2022

via Google ↗ · Report

My grandma was in this facility for about a week when she was found unresponsive due to not getting her insulin for 3 days. Instead of getting the medication she was given orange juice. She was rushed to the hospital and barely made it. She was then taken back to this nursing home (not immediate family’s decision) on Friday the 3rd and passed 2 days later. We went to go say goodbye to her before the morgue came and got her, she was in room 1 in the cottage. We walked into the cottage and her door was open with residents walking by looking at my DEAD grandmother. We then walked into the room and the nurse came storming in and yelled at us stating that we were not allowed to close the door. It was so heartbreaking to walk into the cottage and the first thing that we saw was my grandma laying dead with no respect to her body. DO NOT bring your family members here.

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Government Inspection History

7 inspection visits in the last three years, 38 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 17, 2025Health Complaint1 citation
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 6, 2026

Sep 25, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionPast Non-Compliance

Jun 5, 2025Fire Safety StandardHealth Standard10 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedCorrected Jul 3, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 5, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 14, 2025

  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 9, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 16, 2025

  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 3, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2025

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2025

Sep 21, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 22, 2024

Jul 11, 2024Fire Safety StandardHealth ComplaintHealth Standard10 citations
  • Ensure that residents are free from significant medication errors.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 17, 2024

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 15, 2024

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 22, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 2, 2024

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2024

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2024

  • Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 14, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 2, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 2, 2024

Mar 15, 2024Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 1, 2024

May 11, 2023Fire Safety StandardHealth Standard14 citations
  • Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 11, 2023

  • Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 25, 2023

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 15, 2023

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 11, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 11, 2023

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 31, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2023

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 11, 2023

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 11, 2023

  • Observe each nurse aide's job performance and give regular training.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 11, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 11, 2023

  • Provide behavior health training consistent with the requirements and as determined by a facility assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 11, 2023

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2023

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Glen Haven Home Inc. offer?

Glen Haven Home Inc. offers Skilled Nursing / Long Term Care.

Where is Glen Haven Home Inc. located?

Glen Haven Home Inc. is located at 133 Indian Hills Drive in Glenwood, Iowa.

What do families say about Glen Haven Home Inc.?

Glen Haven Home Inc. carries a 3.4 out of 5 rating from 13 Google reviews. Glen Haven Village is a small cottage-style nursing facility in Glenwood, Iowa, offering long-term care, memory care, and short-term rehab in six twelve-resident houses on the Glenwood Resource Center campus. Reviews are sharply mixed: several families praise the personal, compassionate care staff gave through rehabilitation and end-of-life care, while other reviewers describe serious lapses including a missed insulin dose that led to hospitalization and death, and inadequate hospice support. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Glen Haven Home Inc. do on recent health and safety inspections?

Glen Haven Home Inc. had 7 government inspection visits in the last three years, with 38 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Glen Haven Home Inc.?

Submit the Request Information form on this page, or contact Glen Haven Home Inc. directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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