MyLivingChoice

Genesis HomeCare

2503 Maple Ave B

3.7(3 ratings)· Zanesville average: 4.3

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Genesis HomeCare, photo 11 / 3

Quick Facts

Medicare quality
3.5 of 5 stars

Home Health Compare

Medicare certified
Since 1979

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Genesis HomeCare is a home health and hospice provider in Zanesville, Ohio, with only a handful of Google reviews. The one detailed review describes a troubling delay in receiving wound care supplies, which raises concerns about follow-through on basic care needs.

What reviewers flag

  • One report of a nearly two-week delay in receiving bandages for pressure sores
  • One reviewer had to cancel nursing visits due to insurance complications over supplies
  • No published pricing information available

AI-generated from reviews and community data.

Genesis HomeCare is a home health agency serving Zanesville, Ohio offering At-Home Care and Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 3.7 out of 5 across 3 reviews.

About Genesis HomeCare

Genesis HomeCare is a Medicare-certified home health agency serving clients in Zanesville, Ohio. Operating since 1979, the agency provides skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits.

The agency holds a CMS quality star rating of 3.5 out of 5 stars and operates as a proprietary provider.

Types of Care at Genesis HomeCare

At-Home CareHome Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Genesis HomeCare

3.7overall · 3 ratings combined

3.7★ on Google (3)

Jessica Grant

Jan 2018

via Google ↗ · Report

Almost 2 weeks without bandages for pressure sores. Had to cancel the nurses so our insurance would allow us to get bandages our self. Just ridiculous when your trying to heal and get better and not able to because of people slacking at there job.

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By submitting, you're okay with us and Genesis HomeCare reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

Genesis HomeCare is a Medicare-certified home health agency (certified since 1979). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency77%US 79%
  • Rated their overall care 9 or 10 out of 1089%US 85%
  • Care was given in a professional way90%US 89%
  • The team communicated well83%US 86%
  • The team discussed medicines, pain and home safety85%US 82%

262 completed patient surveys, 39% response rate.

Hospital outcomes

  • Discharged to the community84%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)13%US 11%Same as

How patients did

  • Care started within 2 days of referral96%US 94%
  • Patients got better at walking or moving around89%US 83%
  • Patients got better at getting in and out of bed91%US 83%
  • Patients got better at bathing93%US 86%
  • Patients' breathing improved95%US 85%
  • Patients got better at taking medications correctly91%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations82%US 61%

Service area

Genesis HomeCare reports serving 58 ZIP codes, including Zanesville, Adamsville, Blue Rock, Brownsville, Buckeye Lake, Byesville, Caldwell, Cambridge, Chandlersville, Chesterhill and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 367114. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Genesis HomeCare offer?

Genesis HomeCare offers At-Home Care and Home Health.

Where is Genesis HomeCare located?

Genesis HomeCare is located at 2503 Maple Ave B in Zanesville, Ohio.

What do families say about Genesis HomeCare?

Genesis HomeCare carries a 3.7 out of 5 rating from 3 Google reviews. The one detailed review describes a troubling delay in receiving wound care supplies, which raises concerns about follow-through on basic care needs. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Genesis HomeCare?

Yes. Genesis HomeCare is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.

Do I need a referral to use Genesis HomeCare?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Genesis HomeCare?

Submit the Request Information form on this page, or contact Genesis HomeCare directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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