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Friendship Health And Rehab Center is a skilled nursing and long-term care community in Roanoke, Virginia, with a 3.8 out of 5 rating from 35 Google reviews. Beyond this overall score, no detailed reviews, amenities, or pricing information were provided, so specific strengths and weaknesses can't be confirmed.
AI-generated from reviews and community data.
Friendship Health & Rehab Center North is a senior living community in Roanoke, Virginia offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.8 out of 5 across 35 reviews.
Friendship Health And Rehab Center is a skilled nursing / long term care community in Roanoke, Virginia. The community is licensed for up to 253 residents.
Families rate Friendship Health And Rehab Center 3.8 out of 5 based on 35 Google reviews.
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Help Me Choose3.8overall · 35 ratings combined
3.8★ on Google (35)
Roy jackson
Aug 2026
Great space! Felt welcomed from the very beginning! The administrator was helpful and answered questions honestly. Not to mention the cleanliness. If you're looking for a place that feels like a home away from home...this is the place!
Jane Deans
May 2026
The therapist are top notch. Nursing and CNA's are really hard workers. I witnessed positive interaction between the staff and patient while services were being provided. I really want to recognize Nurse Kelly Small and Social Worker Laura Hutchinson. They are excellent in thier field, great with communication, and availability to address patient and family concerns. They truly make a difficult or inconvenient situation easier to navigate. Kelly is a great mentor to her co-workers and a asset to Friendship North.
B
May 2026
Badly managed facility, it definitely needs new and improved overall management here
Kimberly Hutchinson
May 2026
Horrible place!! 3rd floor review. Most of the nurses are rude and disrespectful to the residents and visitors. (Not all, but there are more rude ones than good ones) The residents will sit in their own feces and urine for hours. I've seen fragile people jerked by their arms on multiple occasions. If a loved one asks for something or needs something for their family member, who is a resident, the staff cops an attitude and acts like you're a nuisance. Some of the staff talks down to the residents, acting like they don't have memory loss...example "I've told you that x amount of times, you know you're not supposed to do that." I've even heard one of the CNA's tell a resident "if you want to lose some fingers" when one wondered into the kitchen area, asking if she could get something out of the refrigerator. The food tables and chairs are always nasty too. Many of the nurses are too busy on their phones and gossiping between themselves, for everyone to hear, rather than providing the care they are supposed to be providing. I know a lot of people don't have a choice of where to put their loved ones, but please reconsider if you're looking here. Side note, there are many worse ones around too. Prayers for all.
Bambi Stevens
Mar 2026
Well i would love to give a good review but I can't considering my mother in law lived there on the independent side for 4 years. The apartment was spotless when she left and they like to keep the majority of the security deposit saying its for paint and nail holes. 1....only command strips were used on the walls and 2....lied about the apartment being painted prior to move in. 3....no candles no smoking no nothing on the walls...she lived there watching tv, eating, sleeping, not like anyone was rubbing the walls to make them dirty. For someone living on a fixed income holding almost all of the security deposit over paint seems very greedy. I gladly would have bought a can of paint and took care of the problem for $50. Not to mention the rent is too high for that area of town. Please if you have somewhere else for your loved ones to live you should defiantly go that route.
3 inspection visits in the last three years, 33 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide activities to meet all resident's needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 11, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2024
Meet other general requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 12, 2025
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2024
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 27, 2022
Use approved construction type or materials.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 27, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 27, 2022
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 27, 2022
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2022
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 27, 2022
Have properly installed hallway dispensers for alcohol-based hand rub.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 27, 2022
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 27, 2022
Have properly installed electrical wiring and gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 13, 2021
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 13, 2021
Have properly located and lighted "Exit" signs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 13, 2021
Use approved construction type or materials.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 13, 2021
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2021
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2021
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2021
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2021
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2021
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2021
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2021
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2021
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2021
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2021
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Friendship Health & Rehab Center North offers Skilled Nursing / Long Term Care.
Friendship Health & Rehab Center North is located at 327 Hershberger Rd Nw in Roanoke, Virginia.
Friendship Health And Rehab Center is a skilled nursing and long-term care community in Roanoke, Virginia, with a 3.8 out of 5 rating from 35 Google reviews. Beyond this overall score, no detailed reviews, amenities, or pricing information were provided, so specific strengths and weaknesses can't be confirmed.
Friendship Health & Rehab Center North had 3 government inspection visits in the last three years, with 33 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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