Fountain View Health and Rehabilitation

Jimmy Moreno

Jan 2026

via Google ↗

My father was admitted to Fountain View on September 30, 2025, and lived there until January 15, 2026. I truly believe that without the care he received, we would have lost him much sooner. No place is perfect, and I would never expect it to be—but Fountain View is filled with people who consistently do the right thing and care for their residents with genuine compassion. I met some of the most caring individuals I’ve ever encountered in my life. Every single CNA is an angel in my eyes. There are so many I could name, but I don’t want to leave anyone out. There is one in particular—she knows who she is—who was supposed to be my dad’s Valentine, and she will always hold a special place in my heart. The nurses were incredible as well. They answered every question I had and showed such patience and compassion. I visited Fountain View regularly to be with my dad and advocate for him, and I was there so often that some people thought I worked there or lived there myself. I mention that only to emphasize that I witnessed all of this firsthand. The activities director was amazing—always decorating, organizing events, and bringing joy to the residents. I was genuinely impressed by the pumpkin carving contest and the Veterans Day celebration. The dining and cafeteria staff did a wonderful job preparing meals, and the laundry ladies were compassionate, caring, and absolutely angelic. They took such good care of my dad. They also have a speech therapist & physical therapy on site to help the residents. From Admissions, to the Administrator, to the Lead Nurse—Thank you. Truly, thank you. You are heroes, and at the end of the day, your work makes a profound difference. Please print this and share it with your entire staff.

Lalena Fischer

Nov 2025

via Google ↗

My mother has lived at Fountain View for the past year and a half and I couldn’t have asked for a better experience. Richard, Heidi and Heather are remarkable people who truly care for and want the best for their patients. After watching my mother be marginalized time and time again for her mental illness. I can’t express enough what it means to have someone other than our family, have my mother’s back and best interest at heart. Thank you, Fountain View. All of you have help restored my faith in the system and I couldn’t be more grateful. 🙏🏽💙

Michelle s

Sep 2025

via Google ↗

Review for Fountain View Health and Rehabilitation<br>2438 E Fountain Blvd, Colorado Springs, CO 80910<br><br>I am deeply disappointed with the care and overall environment at this facility. Each visit, the hallways carried a strong odor of body fluids, reflecting a lack of cleanliness and attention to basic standards. Patient rooms felt outdated, gloomy, and unwelcoming. While we were assured that care would be top-notch despite the facility’s appearance, that was not our experience.<br><br>Communication was another major concern. Repeatedly, we attempted to reach staff by phone—calling up to 10 times without a single answer. This level of inaccessibility is unacceptable for a healthcare facility entrusted with patient well-being.<br><br>To be fair, a few staff members were caring and attentive, and I recognize that staffing challenges may exist. However, patients require consistent attention, not occasional moments of good care. Families should not feel helpless when trying to advocate for their loved ones.<br><br>Unfortunately, this was the only facility available under our insurance contract, but I had hoped for a much different outcome. Based on our experience, I cannot recommend this facility to others seeking quality care and a safe, supportive environment for their loved ones.

Michelle s

Sep 2025

via Google ↗

Review for Fountain View Health and Rehabilitation 2438 E Fountain Blvd, Colorado Springs, CO 80910 I am deeply disappointed with the care and overall environment at this facility. Each visit, the hallways carried a strong odor of body fluids, reflecting a lack of cleanliness and attention to basic standards. Patient rooms felt outdated, gloomy, and unwelcoming. While we were assured that care would be top-notch despite the facility’s appearance, that was not our experience. Communication was another major concern. Repeatedly, we attempted to reach staff by phone—calling up to 10 times without a single answer. This level of inaccessibility is unacceptable for a healthcare facility entrusted with patient well-being. To be fair, a few staff members were caring and attentive, and I recognize that staffing challenges may exist. However, patients require consistent attention, not occasional moments of good care. Families should not feel helpless when trying to advocate for their loved ones. Unfortunately, this was the only facility available under our insurance contract, but I had hoped for a much different outcome. Based on our experience, I cannot recommend this facility to others seeking quality care and a safe, supportive environment for their loved ones.

Brittany Lessenden

May 2025

via Google ↗

Super impressed by the changes the new management is making! The atmosphere is inviting and staff are so kind !