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Fountain View Health and Rehabilitation

2438 E Fountain Blvd

4(72 ratings)· Colorado Springs average: 4.3

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Fountain View Health and Rehabilitation, photo 11 / 4

Quick Facts

Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
118
Therapy services
On-site physical, occupational, and speech therapy
Short-term stays
Offers short-term respite stays for recovery
Memory care setup
No secured dementia unit, per one reviewer

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for Fountain View Health and Rehabilitation are sharply divided: many families praise devoted nurses, CNAs, and therapists who helped loved ones recover from surgery, stroke, or illness, while others describe serious lapses in cleanliness, communication, and staffing. The facility has also changed hands with newer management that several recent reviewers say is improving things, though older complaints about neglect and safety remain part of the review history.

What reviewers praise

  • Nurses and CNAs frequently praised for compassionate, attentive care
  • Positive rehab outcomes after surgery, stroke, or illness
  • On-site physical, occupational, and speech therapy
  • Admissions and social work team praised for thorough intake process
  • Newer management credited with recent positive changes
  • Activities staff organize events like bingo and holiday celebrations

What reviewers flag

  • Several reviewers report being unable to reach staff by phone for long periods
  • Multiple reviewers describe strong odors and cleanliness issues in hallways and rooms
  • Reports of short staffing and high staff turnover affecting consistency of care
  • One report of cash being stolen from a resident's belongings after death
  • One detailed account of severe neglect leading to bedsores and hospitalization

AI-generated from reviews and community data.

Fountain View Health and Rehabilitation is a senior living community in Colorado Springs, Colorado offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 71 reviews.

About Fountain View Health and Rehabilitation

Fountain View Health and Rehabilitation is a skilled nursing and long-term care community in Colorado Springs, licensed for up to 90 Medicare and Medicaid certified beds. It operates as a for-profit limited liability company and offers 24-hour staffing, private rooms with private bathrooms, on-site nursing care, medication management, dietary accommodations, social activities, and accessibility features including wheelchair access and emergency call systems.

The community holds a 3 of 5 overall star rating from CMS. Reviews are decidedly mixed. Some reviewers consistently praised the compassion and professionalism of staff, with one noting that the care received made a significant difference in a family member's recovery, and another describing the experience as consistently doing the right thing. Other reviewers reported serious concerns about cleanliness, staffing levels, and safety, with complaints about hallway odors and inadequate supervision in certain areas.

Families describe variable experiences with the facility's environment and operations. While several reviewers highlighted positive interactions with nursing and social work staff, others expressed disappointment with the overall condition of patient rooms and common areas, and concerns about staffing adequacy during their family members' stays.

Types of Care at Fountain View Health and Rehabilitation

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities

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Reviews of Fountain View Health and Rehabilitation

4overall · 72 ratings combined

4★ on Google (71) · 5★ on Yelp (1) · Yelp page ↗

Jimmy Moreno

Jan 2026

via Google ↗ · Report

My father was admitted to Fountain View on September 30, 2025, and lived there until January 15, 2026. I truly believe that without the care he received, we would have lost him much sooner. No place is perfect, and I would never expect it to be—but Fountain View is filled with people who consistently do the right thing and care for their residents with genuine compassion. I met some of the most caring individuals I’ve ever encountered in my life. Every single CNA is an angel in my eyes. There are so many I could name, but I don’t want to leave anyone out. There is one in particular—she knows who she is—who was supposed to be my dad’s Valentine, and she will always hold a special place in my heart. The nurses were incredible as well. They answered every question I had and showed such patience and compassion. I visited Fountain View regularly to be with my dad and advocate for him, and I was there so often that some people thought I worked there or lived there myself. I mention that only to emphasize that I witnessed all of this firsthand. The activities director was amazing—always decorating, organizing events, and bringing joy to the residents. I was genuinely impressed by the pumpkin carving contest and the Veterans Day celebration. The dining and cafeteria staff did a wonderful job preparing meals, and the laundry ladies were compassionate, caring, and absolutely angelic. They took such good care of my dad. They also have a speech therapist & physical therapy on site to help the residents. From Admissions, to the Administrator, to the Lead Nurse—Thank you. Truly, thank you. You are heroes, and at the end of the day, your work makes a profound difference. Please print this and share it with your entire staff.

Lalena Fischer

Nov 2025

via Google ↗ · Report

My mother has lived at Fountain View for the past year and a half and I couldn’t have asked for a better experience. Richard, Heidi and Heather are remarkable people who truly care for and want the best for their patients. After watching my mother be marginalized time and time again for her mental illness. I can’t express enough what it means to have someone other than our family, have my mother’s back and best interest at heart. Thank you, Fountain View. All of you have help restored my faith in the system and I couldn’t be more grateful. 🙏🏽💙

Michelle s

Sep 2025

via Google ↗ · Report

Review for Fountain View Health and Rehabilitation<br>2438 E Fountain Blvd, Colorado Springs, CO 80910<br><br>I am deeply disappointed with the care and overall environment at this facility. Each visit, the hallways carried a strong odor of body fluids, reflecting a lack of cleanliness and attention to basic standards. Patient rooms felt outdated, gloomy, and unwelcoming. While we were assured that care would be top-notch despite the facility’s appearance, that was not our experience.<br><br>Communication was another major concern. Repeatedly, we attempted to reach staff by phone—calling up to 10 times without a single answer. This level of inaccessibility is unacceptable for a healthcare facility entrusted with patient well-being.<br><br>To be fair, a few staff members were caring and attentive, and I recognize that staffing challenges may exist. However, patients require consistent attention, not occasional moments of good care. Families should not feel helpless when trying to advocate for their loved ones.<br><br>Unfortunately, this was the only facility available under our insurance contract, but I had hoped for a much different outcome. Based on our experience, I cannot recommend this facility to others seeking quality care and a safe, supportive environment for their loved ones.

Michelle s

Sep 2025

via Google ↗ · Report

Review for Fountain View Health and Rehabilitation 2438 E Fountain Blvd, Colorado Springs, CO 80910 I am deeply disappointed with the care and overall environment at this facility. Each visit, the hallways carried a strong odor of body fluids, reflecting a lack of cleanliness and attention to basic standards. Patient rooms felt outdated, gloomy, and unwelcoming. While we were assured that care would be top-notch despite the facility’s appearance, that was not our experience. Communication was another major concern. Repeatedly, we attempted to reach staff by phone—calling up to 10 times without a single answer. This level of inaccessibility is unacceptable for a healthcare facility entrusted with patient well-being. To be fair, a few staff members were caring and attentive, and I recognize that staffing challenges may exist. However, patients require consistent attention, not occasional moments of good care. Families should not feel helpless when trying to advocate for their loved ones. Unfortunately, this was the only facility available under our insurance contract, but I had hoped for a much different outcome. Based on our experience, I cannot recommend this facility to others seeking quality care and a safe, supportive environment for their loved ones.

Brittany Lessenden

May 2025

via Google ↗ · Report

Super impressed by the changes the new management is making! The atmosphere is inviting and staff are so kind !

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Sending your request confirms that you received the notice above and signs and dates it with the name you entered. By submitting, you're okay with us and Fountain View Health and Rehabilitation reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Government Inspection History

5 inspection visits in the last three years, 25 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 28, 2026Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 20, 2026

Dec 11, 2025Health Complaint1 citation
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 15, 2026

Sep 19, 2024Fire Safety StandardHealth Standard12 citations
  • Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 30, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 10, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 30, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 30, 2024

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 30, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 30, 2024

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 23, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 12, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2024

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2024

May 9, 2023Fire Safety StandardHealth Standard7 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 24, 2023

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 24, 2023

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2023

  • Plan the resident's discharge to meet the resident's goals and needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2023

  • Install proper backup exit lighting.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 14, 2023

Feb 1, 2022Fire Safety StandardHealth Standard4 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 13, 2022

  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 13, 2022

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 25, 2022

  • Have properly sized and located compartments to protect residents from smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Fountain View Health and Rehabilitation offer?

Fountain View Health and Rehabilitation offers Skilled Nursing / Long Term Care.

How much does Fountain View Health and Rehabilitation cost?

Fountain View Health and Rehabilitation has not published its pricing. For context, communities in Colorado Springs that publish rates start around $5,095 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Fountain View Health and Rehabilitation located?

Fountain View Health and Rehabilitation is located at 2438 E Fountain Blvd in Colorado Springs, Colorado.

What do families say about Fountain View Health and Rehabilitation?

Fountain View Health and Rehabilitation carries a 4.0 out of 5 rating from 71 Google reviews. Reviews for Fountain View Health and Rehabilitation are sharply divided: many families praise devoted nurses, CNAs, and therapists who helped loved ones recover from surgery, stroke, or illness, while others describe serious lapses in cleanliness, communication, and staffing. The facility has also changed hands with newer management that several recent reviewers say is improving things, though older complaints about neglect and safety remain part of the review history. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Fountain View Health and Rehabilitation do on recent health and safety inspections?

Fountain View Health and Rehabilitation had 5 government inspection visits in the last three years, with 25 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Fountain View Health and Rehabilitation?

Submit the Request Information form on this page, or contact Fountain View Health and Rehabilitation directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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