MyLivingChoice

Five Star Home Health Care

2270 Valor Dr

3.9(11 ratings)· Winchester average: 4.3

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Five Star Home Health Care, photo 1

Quick Facts

Availability
24/7 Medicare-certified home health care
Service area
Covers Northern Virginia, Fredericksburg, and Winchester region

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Most reviewers describe Five Star Home Health Care as responsive, professional, and staffed by caregivers who go above and beyond, including one account of a caregiver catching a clinical change that led to emergency care. A single, more critical review describes staffing shortages, high cost, and unprofessional conduct by some aides, offering a contrasting view of the same company.

What reviewers praise

  • Caregivers praised as professional and compassionate
  • Quick to fill staffing gaps on short notice
  • Nurses caught clinical changes, prompting emergency care
  • Strong communication across the care team
  • Positive experience with post-surgery physical therapy

What reviewers flag

  • One report of difficulty finding available caregivers
  • One report describing the service as extremely expensive
  • One report of aides on phones or unprofessional on the job

AI-generated from reviews and community data.

Five Star Home Health Care is a home health agency serving Winchester, Virginia offering Home Health. Families rate it 3.9 out of 5 across 11 reviews.

About Five Star Home Health Care

Five Star Home Health Care is a home health agency serving clients in Winchester, Virginia. The agency provides in-home care through caregivers and clinicians.

Reviews are mixed. Several families reported professional and caring staff who respond quickly to client needs, including identifying clinical changes and filling staffing gaps on short notice. One reviewer noted staff responsiveness following orthopedic surgery. However, another reviewer reported difficulty with caregiver availability, concerns about staff conduct, and limits on the scope of services offered such as light housekeeping. Communication and reliability have been areas of both praise and concern across accounts.

Types of Care at Five Star Home Health Care

Home Health

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Reviews of Five Star Home Health Care

3.9overall · 11 ratings combined

3.9★ on Google (11)

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Belinda

Oct 2024

via Google ↗ · Report

My friend used this service and she hated it. They couldn't find care workers for her half the time. They are EXTREMELY expensive and she went thru her entire savings between them and transportation services. Some were on their cellphones half the time. They would talk about her back at the office to each other. Wouldn't do little extra stuff she needed like light housekeeping, and ended up taking advantage of her generosity by letting my friend take them out to eat and drive them places. I do not recommend these people to my worst enemy.

Angie Wall

Jul 2024

via Google ↗ · Report

I had Five Star for my PT after bilateral knee replacement. And let me tell you, their name says it all, definitely 5 stars. I'd give them more if Google would let me. Sidney and Ethan were so amazing, I just can't say enough good things about them!!

Sarah Massey

May 2021

via Google ↗ · Report

We have been using this company for about 3 weeks and they have been wonderful thus far. They have been flexible and professional and the staff have all been wonderful to my grandmother! I have need additional staff when losing our private daytime care giver and they have provided staff to fill the void on short notice. Keep up the great work!

Luisa Ranson

Jan 2020

via Google ↗ · Report

I have the privilege of working with great caregivers. Our caregivers are professional, caring individuals. Recently one of our caregivers was with a client and she identified a clinical change. Her quick thinking and action allowed for emergency measures to be taken and this client is recovering well due to the fast thinking/acting of our caregiver. Kudos to the Five Star Home Health Care caregivers!

Ms Rosario

Oct 2019

via Google ↗ · Report

Five Star Home Heath Care truly is 5 Stars! The caregivers and clinicians are caring, compassionate and take pride in the care they provide to their clients. The nurses and personal care aides are attentive, reliable and the communication is top notch with all members of the Five Star Home Health Care Team!

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By submitting, you're okay with us and Five Star Home Health Care reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Frequently Asked Questions

What types of care does Five Star Home Health Care offer?

Five Star Home Health Care offers Home Health.

Where is Five Star Home Health Care located?

Five Star Home Health Care is located at 2270 Valor Dr in Winchester, Virginia.

What do families say about Five Star Home Health Care?

Five Star Home Health Care carries a 3.9 out of 5 rating from 11 Google reviews. Most reviewers describe Five Star Home Health Care as responsive, professional, and staffed by caregivers who go above and beyond, including one account of a caregiver catching a clinical change that led to emergency care. A single, more critical review describes staffing shortages, high cost, and unprofessional conduct by some aides, offering a contrasting view of the same company. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Five Star Home Health Care?

Submit the Request Information form on this page, or contact Five Star Home Health Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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