Lynn Berkowitz
Jun 2026
Used first light for several years and they are terrific - Annie and her team do a wonderful Job !!!
1 / 5Quick Facts
- Care scaling
- Scaled one client to 24/7 in-home care
- Billing detail
- Weekly billing itemized by hour and caregiver
- Response speed
- Provided a caregiver the day after a Sunday emergency call
- Service area
- Serves Ann Arbor, Ypsilanti and surrounding areas
What Families Think
Families describe FirstLight Home Care of Ann Arbor as highly responsive and compassionate, with caregivers who adapt as needs grow from a few hours a day to full-time or even 24/7 support. Reviewers consistently highlight clear communication from staff (especially Annie and Dan) and steady, low-turnover caregiving teams.
The Good
- Highly responsive to urgent or changing requests
- Caregivers described as kind, patient, and compassionate
- Low caregiver turnover, same familiar faces over time
- Staff communicate proactively with families about care needs
- Able to scale from a few hours to full-time care
- Handled medical emergencies calmly and kept family informed
The Bad
- No pricing information published for families to review upfront
AI-generated from reviews and community data.
FirstLight Home Care of Ann Arbor is a senior care provider serving Ann Arbor, Michigan offering At-Home Care. Families rate it 5.0 out of 5 across 12 reviews.
About FirstLight Home Care of Ann Arbor
FirstLight Home Care of Ann Arbor is a home health and hospice provider serving seniors in Ann Arbor, Michigan. The service enables older adults to receive care while remaining in their own homes, supporting those with conditions ranging from dementia and mobility loss to end-of-life needs.
Families consistently praise the responsiveness and flexibility of the team, particularly leadership staff member Annie. Caregivers are described as communicative, supportive, and engaged, willing to adjust service levels quickly as needs change, including emergency placements. One family noted that caregivers accompanied their family member to activities throughout the community. The organization has also earned recognition for attentive billing practices.
FirstLight holds a 5-star Google rating across 12 family reviews, with families emphasizing how the service has allowed their relatives to maintain independence and remain at home despite significant care needs, even when adult children are geographically distant.
Types of Care at FirstLight Home Care of Ann Arbor
At-Home CareHome Health and Hospice
Amenities
Community Amenities
- Transportation Services
Activities
- Grocery Shopping and Errands
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Help Me ChooseReviews of FirstLight Home Care of Ann Arbor
5overall · 12 ratings combined
5★ on Google (12)
I K
Jun 2026
I want to give the highest recommendation to Annie and her incomparable team at FirstLight Home Care. We called Annie on an emergency basis on a Sunday. She answered immediately and was able to provide a caregiver for the next day. As our needs changed, and often quite suddenly, Annie magically kept up with them. We went from requiring support a few hours a day to needing practically full-time care. Annie kept up with that. In addition, she was able to minimize the turnover in caregivers so that we all felt comfortable with seeing the same faces. All the caregivers were highly competent, punctual, caring. Highly recommended!
Susan Morrison
Feb 2025
Annie at First Light responds to questions promptly. We are very pleased with Mo, the male companion who is pleasant, interactive and more than willing to accompany my husband to interesting activities in our senior community as well in Ann Arbor at large. First Light was recommended by friends of ours here in our senior living. I'm glad we listened.
Jo Friedman
Oct 2022
This is the best experience I have ever had with a home healthcare company. We hired First Light to help with my mom, who was living on her own but needed daily caregiving due to some dementia and physical issues…most of her children and relatives are spread about the country and can’t be there for her on a regular basis. Every person I dealt with at First Light was communicative and supportive. My mom could be an extremely difficult client at times and First Light treated her with kindness, compassion, and respect, even when she was extremely combative, angry, and delusional. Not only did First Light consistently go above and beyond for our family, they were in constant communication with us about what was going on with our mom and had suggestions about how to enrich her life. Dan and Annie and my mom’s caregivers were fantastic, caring, lovely folks. I highly recommend this awesome company.
David Giandomenico
Aug 2021
Annie and Dan, and the caregivers Thomas, Taleea and Joanna, have done a great job providing 24/7 care for my father-in-law so that he can remain living at home, far away from his children. The First Light Team has worked hard to care for this independent minded senior who has had great difficulty accepting help as he has lost his mobility. I would also like to commend First Light's billing, in which the cost of the care has been broken down by hour and by caregiver, and delivered weekly by e-mail. The FIRST light team has been able to handle emergencies, including ambulance calls and other stressful situations, while keeping us in close communication. I know my father-in-law is in responsible hands with a team of caregivers who can make solid decisions.
Frequently Asked Questions
What types of care does FirstLight Home Care of Ann Arbor offer?
FirstLight Home Care of Ann Arbor offers At-Home Care.
Where is FirstLight Home Care of Ann Arbor located?
FirstLight Home Care of Ann Arbor is located at 2723 S State St Unit 150 in Ann Arbor, Michigan.
What do families say about FirstLight Home Care of Ann Arbor?
Families describe FirstLight Home Care of Ann Arbor as highly responsive and compassionate, with caregivers who adapt as needs grow from a few hours a day to full-time or even 24/7 support. Reviewers consistently highlight clear communication from staff (especially Annie and Dan) and steady, low-turnover caregiving teams.
How can families visit FirstLight Home Care of Ann Arbor?
Submit the Request Information form on this page to connect with FirstLight Home Care of Ann Arbor and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at FirstLight Home Care of Ann Arbor? Claim this listing to update photos, pricing, and details. It's free.
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