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First Street Assisted Living

312 1st Street

2(6 ratings)· Schertz average: 4.2

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First Street Assisted Living, photo 11 / 2

Quick Facts

Total units
16
Licensed capacity
16 residents

Texas HHSC

Nearby amenities
Located close to a YMCA and senior center

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for First Street Assisted Living are sharply divided, with several families describing serious safety and care lapses alongside a couple of reports praising specific staff members. With only 6 Google reviews and a 2-star average, the picture is inconsistent and concerning gaps are documented by more than one reviewer.

What reviewers praise

  • Staff members singled out by name for kindness
  • One reviewer says food is good on certain days
  • Praised for lifting residents' spirits on hard days
  • Close to a YMCA and senior center

What reviewers flag

  • One report of a broken window with exposed glass in a resident's room
  • One report of missing resident prescriptions
  • One report describing poor, minimal food (plain hot dog, toast only)
  • One report of the night attendant leaving the premises unattended
  • Multiple reviewers describe unprofessional staff conduct
  • No published pricing information available

AI-generated from reviews and community data.

First Street Assisted Living is a senior living community in Schertz, Texas offering Assisted Living. Amenities include Social Activities, Housekeeping and Laundry Service. Families rate it 2.0 out of 5 across 6 reviews.

About First Street Assisted Living

First Street Assisted Living is a residential community in Schertz, Texas, licensed for up to 16 residents. The community offers 24-hour staff, medication management, housekeeping, laundry service, dietary accommodations, an emergency call system, wheelchair accessibility, and social activities.

Reviews of the facility are mixed. Some reviewers report positive experiences with staff and appreciate the community's location near local senior resources. However, other reviewers describe serious concerns including maintenance issues, food quality inconsistencies, medication management problems, and staffing gaps. One reviewer wrote, "the staff always make our bad days better," while others expressed fundamental doubts about the community's operations and safety standards.

Types of Care at First Street Assisted Living

Assisted Living

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Laundry Service
  • Medication Management

Activities

  • Social Activities

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Reviews of First Street Assisted Living

2overall · 6 ratings combined

2★ on Google (6)

Dawn Newman

Aug 2022

via Google ↗ · Report

I like the staff Melissa, the food is good when Anna cooks. It's close to the Y and the senior center which I go to.

Ivonne Rodriguez

Aug 2022

via Google ↗ · Report

l love it, we all have good days and bad days and the staff always make our bad days better. Great Place to send your loved ones

Texan

Feb 2019

via Google ↗ · Report

Not sure where high ratings come from but I would NEVER place a loved one here. Have seen windows broken out of residents room with sharp glass exposed, resident prescriptions missing, extremely poor food (have seen a plain hot dog served for lunch and dinner same day with nothing else, breakfast as a piece of toast with nothing else, and time where the only night attendant left the premise, and much more.

Google User

Jan 2018

via Google ↗ · Report

Unprofessional people I don't see how anyone is allowed to stay there yuck!

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By submitting, you're okay with us and First Street Assisted Living reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Frequently Asked Questions

What types of care does First Street Assisted Living offer?

First Street Assisted Living offers Assisted Living.

Where is First Street Assisted Living located?

First Street Assisted Living is located at 312 1st Street in Schertz, Texas.

What do families say about First Street Assisted Living?

First Street Assisted Living carries a 2.0 out of 5 rating from 6 Google reviews. Reviews for First Street Assisted Living are sharply divided, with several families describing serious safety and care lapses alongside a couple of reports praising specific staff members. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit First Street Assisted Living?

Submit the Request Information form on this page, or contact First Street Assisted Living directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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