8138 Woodlake Ave
4.2(42 ratings)· West Hills average: 4.4
1 / 5California CDSS
Families describe Fairwinds - West Hills as a warm, clean community with attentive, long-term staff who go beyond basic duties, and residents enjoy bright apartments and an engaged social community. A few reviewers raised serious concerns, including a lack of on-site wheelchairs for emergencies and an unhelpful front-desk experience.
AI-generated from reviews and community data.
Fairwinds – West Hills is an independent living community serving West Hills, California and the surrounding San Fernando Valley region. Operated by Leisure Care, the community offers personalized services, hospitality-based care, and a full range of amenities designed for active seniors seeking maintenance-free living without compromising independence.
The community provides spacious studio, one-bedroom, and two-bedroom apartments featuring granite countertops, fireplaces, individual washers and dryers, independently controlled heating and air-conditioning, and built-in emergency communication systems. Residents can transition to assisted living within the same community as care needs evolve, with assisted living including support for medication management and personal care activities.
Fairwinds – West Hills emphasizes wellness and lifestyle programming through activities, services, and amenities designed to support social, emotional, and mental health. The onsite restaurant offers full-service dining with seasonal menus and healthy options, including a private dining room for special events. A personal concierge service, onsite travel agency, and full social calendar provide residents with freedom and choice in their daily activities and retirement pursuits.
Located on a high hill in a quiet residential neighborhood of the San Fernando Valley, the community sits near high-quality medical facilities and offers convenient access to world-class shopping, dining, and entertainment in West Hills and neighboring areas including Woodland Hills, Los Angeles, and Calabasas. The location provides access to both the convenience of nearby urban amenities and the residential character of the West Hills area.
Fairwinds – West Hills is a pet-friendly community, recognizing the important role pets play in companionship and well-being. Residents can enjoy daily life alongside their pets, with policies designed to support both comfort and community living.
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Help Me Choose4.2overall · 42 ratings combined
4.2★ on Google (42)
Mark Sanchez
Mar 2026
I had a bad experience with the receptionist Martha. She was rude and not helpful whatsoever. She was very short with her answers. This receptionist needs a retraining and a lesson in humility and kindness. How can such a person work at a place that cares for elderly?
Mikey Mickey M
Feb 2026
The facility looks beautiful, but I was honestly shocked and disappointed to learn that they do not have a single wheelchair on-site not even for emergencies. This is an assisted living facility for elderly and disabled seniors, yet there are no basic mobility or emergency tools available to help residents move safely, even within the building. This lack of preparedness is deeply concerning and takes away from what could otherwise be a great place. Resident safety should never be optional.
Shawn Mathis
Jul 2024
My mother passed away last December after living at Fairwinds for several years. She was very well taken care of and the facility is bright and very clean. Her unit had big windows with views of the mountains and lots of light. The staff were lovely. The manager was responsive to any questions or concerns. We were so lucky to find this facility and I highly recommend it.
Bob Hall
Dec 2022
We were invited to do a Holiday show for the residents and their guests. I have to say how impressed I am with the staff and facilities. Likewise the guests formed a vibrant community and a wonderful audience. I have to say this is an example of a happy leisure community. My hat’s off to them.
Bruce Knopf
Oct 2022
I can not say enough about the staff at Fairwinds. My father and his wife were there for over 5 years, during which time my dad’s wife passed away. He continued to live there several additional years. The staff, everyone included, were consistently kind, attentive, flexible, responsive, jumping in to solve problems. At that point my dad was alone and they embraced him. I live in another state and it provided me great comfort knowing that he lived in such a warm community. Long after my dad had to move because he needed a higher level of care, I would encounter staff members who continued to asked after him and send warm greetings. My wife was in the senior care industry for years and was overwhelmingly impressed not only professionally but with the extent too which staff cared for and accommodated residents. I want to be clear, no one asked me to write a review. I just feel compelled to share a glimpse of my experience. Heck, I want to move in!!!
Fairwinds - West Hills offers Assisted Living.
Fairwinds - West Hills is located at 8138 Woodlake Ave in West Hills, California.
Families describe Fairwinds - West Hills as a warm, clean community with attentive, long-term staff who go beyond basic duties, and residents enjoy bright apartments and an engaged social community. A few reviewers raised serious concerns, including a lack of on-site wheelchairs for emergencies and an unhelpful front-desk experience.
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