1 / 5Reviewers of Fairfax Home Health Care generally praise the caregivers as compassionate, reliable, and consistent over time, with the office described as responsive and accommodating. One family reported a serious lapse in care coordination and a dismissive response from management, contrasting with the otherwise positive experiences shared by others.
AI-generated from reviews and community data.
Fairfax Home Health Care is a home health agency serving Herndon, Virginia offering Home Health. Families rate it 4.0 out of 5 across 12 reviews.
Fairfax Home Health Care is a home health and hospice provider based in Herndon, Virginia. The company delivers in-home care services to patients needing support with daily living, medical care, and end-of-life services.
Most families highlight consistent caregiver reliability and strong personal connections. Several reviewers emphasize that caregivers showed up as scheduled, a marked contrast to previous experiences with high turnover, and that staff treated patients "like family." Families also note the office team's responsiveness and willingness to accommodate needs, along with bilingual staff who speak Spanish and English. One family wrote that knowing their loved one was "in such capable and caring hands gave our family real peace of mind."
The service does show a gap in reliability for some clients; one reviewer experienced a caregiver departure mid-shift due to a scheduling dispute. This stands out against the predominantly positive pattern in other accounts. The company holds a 4.0 rating across 12 Google reviews, with the majority reflecting satisfaction with staff compassion and dependability.
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me Choose4overall · 12 ratings combined
4★ on Google (12)
Adriana Mena
Mar 2026
I wish I could give them more stars. The office was always responsive and accommodating. They are truly compassionate and caring and always went the extra mile. Knowing that my loved one was in such capable and caring hands gave our family real peace of mind.My mom’s caregiver became like family to us.I would highly recommend this company to anyone looking for reliable and trustworthy home health care services.
Kathleen Franz
Oct 2025
Don't waste your time! I'm an RN who became totally disabled after a work accident and gross income of several physicians and they acccepted my contract. The Aid didn't come until 9a and said I leave at 4! I said I had a 3.4( appt and she said I need my lunch break which is usually taken in my kitchen or balcony, but she just left! I called the manager and she laughed and said I guess we don't fit your needs and I am canceling the contract! That's Elder Abuse and negligence! I called the state and they were appalled! She walked back in as my son was getting me ready to go to the hospital and told her to call the office and her services were not needed. I spent the next two hours getting the situation resolved. Why are they even in business of helping people? I have never had anyone just leave! Gross negligence!
Srey Koch
Nov 2022
Very pleasant to deal with. My granny loved the ladies that took care of her. Granny was 103 when she passed. Thanks for taking care of her when I couldn’t.
Obaid
Jun 2021
Dear Reviewers - Most likely you will find this review long but it is my humble request that you read this thoroughly. Approximately four years ago, I decided to choose Fairfax Home Health Care, LLC for my dad’s caregiver needs because his previous caregiving company had an extremely high turnover of personnel and most of the time, caregivers would not show due to various reasons. Whereas at Fairfax Home Health Care, my dad has had the same caregivers for the past four years, for the morning shift, and two years for the evening shift. Most of the caregivers at Fairfax Home Health Care are very caring, kind, honest, sincere and loving people. Also, they go through various background checks with adequate training. Therefore, they don’t need training on the job. Before I end my write-up, I must mention a true story. About three months ago, my dad went into cardiac arrest and after he was released from the hospital, he was sent to a rehabilitation center. If you’re not aware, most of the rehabilitation center services are not necessarily satisfactory. So, I asked the administrative assistant from Fairfax Home Health Care to provide some caregivers for my dad while he was staying at the rehabilitation center. Without any hesitation, the administrative assistant sent two caregivers for both the am and pm shifts. With the help of the caregivers, my dad came home on the anticipated date of release. I will never forget those moments. In addition, it would be unfair if I do not mention this: every time I call, text or email the Fairfax Home Health Care, I always receive a prompt response. Please always remember one important fact - because of caregivers, your loved one is able to maintain a comfortable life. Therefore, please try to treat caregivers as your own family members; trust me, it will work toward your benefit. Lastly, if you’re still searching for a reliable caregiver company, please approach Fairfax Home Health Care for all your caregivers needs.
Dylan Adams-Martin
May 2018
great company with wonderful people. they speak spanish and english. the front ladies are amazing! will recommend to anyone who needs care
Fairfax Home Health Care offers Home Health.
Fairfax Home Health Care is located at 171 Elden St # 3a1 in Herndon, Virginia.
Reviewers of Fairfax Home Health Care generally praise the caregivers as compassionate, reliable, and consistent over time, with the office described as responsive and accommodating. One family reported a serious lapse in care coordination and a dismissive response from management, contrasting with the otherwise positive experiences shared by others.
Submit the Request Information form on this page to connect with Fairfax Home Health Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Fairfax Home Health Care? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Herndon.
Herndon, Virginia0.6 mi
5(4)
Medicare home health · 4.5★
Reston, Virginia0.6 mi
4.4(27)
Assisted LivingIndependent LivingMemory Care+2 more
Herndon, Virginia0.9 mi
5(46)
Home care · no referral needed
From $4,000/moReston, Virginia1.8 mi
4.5(86)
Assisted LivingIndependent LivingMemory Care+1 more
Reston, Virginia1.9 mi
4.8(74)
Assisted LivingMemory Care
Reston, Virginia1.9 mi
4.4(46)
Assisted LivingMemory CareRespite / Short-Term Care