Josh Scarborough
Mar 2026
Good luck getting them on the phone
Extendicare Health Center
950 South St. Andrews Street
2.9(15 ratings)· Dothan average: 4
1 / 5Quick Facts
- Total units
- 170
- Medicare rating
- 2 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 170
CMS Care Compare
What Families Think
Reviews for Extendicare Health Center are mixed but lean negative, with families citing slow response times, understaffing, and a decline in quality since a corporate ownership change. A few reviewers praised the compassion of nursing and CNA staff, especially around end-of-life care.
The Good
- Nursing and CNA staff described as caring
- One family praised compassionate end-of-life care
- Housekeeping called spotless by one reviewer
The Bad
- Multiple reports of call buttons going unanswered for 30+ minutes
- Several complaints about unresponsive or hard-to-reach staff by phone
- One reviewer described repeated hospital transfers and infections
- Reports of declining food quality and cleanliness since new ownership took over
AI-generated from reviews and community data.
About Extendicare Health Center
Extendicare Health Center is a skilled nursing / long term care community in Dothan, Alabama. The community is licensed for up to 170 residents.
Families rate Extendicare Health Center 2.9 out of 5 based on 15 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
2.9overall · 15 ratings combined
2.9★ on Google (15)
Robert Durr
Jul 2025
I personally think it's the worst facility in Houston County. My mother have been there since I believe October of last year and she have been in transport to the hospital approximately about 6 times she has attract infection after infection and she's not being turnedlike she should. I thinks you need to be something done to stop this as of today she is back in the hospital this can't keep going on for her or any of there patients
Lee Ann Channell
Dec 2024
This is no longer a locally owned place. It was bought by a corporation. Sine the new ownership the facility has gone steadily downhill. The meals aren’t like they were before. My friend that is there complains about the quality of the food. The housekeeping is terrible. It smells. The only good thing I can say is the nursing and CNA staff are caring. My friend is there because of a stroke that has left him unable to use his right side among other issues. This was a good facility until it was bought by this company and they are only interested in making money. The residents there deserve the same quality of service as before.
Kay Holland
May 2021
I want to thank everyone at Extendicare for caring for our mom, Anita Mixon. Our family was very pleased with the love, care, and compassion shown to Mom, as well as our family members. We miss Mom terribly, but we know she was well cared for in her last months. Thank you, again!❤️❤️❤️
Tammy C
Oct 2018
Patients call buttons would be buzzing for up to 30 minutes are longer while the staff was standing around talking . They do not turn their patients unless a family member says something. The nurses stand around talking while the patients are in need of care , when ask for help they roll their eyes , then ignore you and go back talking amongst themselves. I was there for 9 straight hours. One persons call button sounded for 45 minutes with no response from nursing staff . House keepers do a excellent job the place is spotless, please don’t let that trick you into putting your love one in there! Because once there they do not receive proper care , which is the whole reason you put them there.
Frequently Asked Questions
What types of care does Extendicare Health Center offer?
Extendicare Health Center offers Skilled Nursing / Long Term Care.
Where is Extendicare Health Center located?
Extendicare Health Center is located at 950 South St. Andrews Street in Dothan, Alabama.
What do families say about Extendicare Health Center?
Reviews for Extendicare Health Center are mixed but lean negative, with families citing slow response times, understaffing, and a decline in quality since a corporate ownership change. A few reviewers praised the compassion of nursing and CNA staff, especially around end-of-life care.
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Nearby Communities
Other senior living options within 25 miles of Dothan.
