Josh Scarborough
Mar 2026
Good luck getting them on the phone
1 / 5CMS Care Compare
Reviews for Extendicare Health Center are mixed but lean negative, with families citing slow response times, understaffing, and a decline in quality since a corporate ownership change. A few reviewers praised the compassion of nursing and CNA staff, especially around end-of-life care.
AI-generated from reviews and community data.
Extendicare Health Center is a senior living community in Dothan, Alabama offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 2.9 out of 5 across 15 reviews.
Extendicare Health Center is a skilled nursing / long term care community in Dothan, Alabama. The community is licensed for up to 170 residents.
Families rate Extendicare Health Center 2.9 out of 5 based on 15 Google reviews.
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Help Me Choose2.9overall · 15 ratings combined
2.9★ on Google (15)
Josh Scarborough
Mar 2026
Good luck getting them on the phone
Robert Durr
Jul 2025
I personally think it's the worst facility in Houston County. My mother have been there since I believe October of last year and she have been in transport to the hospital approximately about 6 times she has attract infection after infection and she's not being turnedlike she should. I thinks you need to be something done to stop this as of today she is back in the hospital this can't keep going on for her or any of there patients
Lee Ann Channell
Dec 2024
This is no longer a locally owned place. It was bought by a corporation. Sine the new ownership the facility has gone steadily downhill. The meals aren’t like they were before. My friend that is there complains about the quality of the food. The housekeeping is terrible. It smells. The only good thing I can say is the nursing and CNA staff are caring. My friend is there because of a stroke that has left him unable to use his right side among other issues. This was a good facility until it was bought by this company and they are only interested in making money. The residents there deserve the same quality of service as before.
Kay Holland
May 2021
I want to thank everyone at Extendicare for caring for our mom, Anita Mixon. Our family was very pleased with the love, care, and compassion shown to Mom, as well as our family members. We miss Mom terribly, but we know she was well cared for in her last months. Thank you, again!❤️❤️❤️
Tammy C
Oct 2018
Patients call buttons would be buzzing for up to 30 minutes are longer while the staff was standing around talking . They do not turn their patients unless a family member says something. The nurses stand around talking while the patients are in need of care , when ask for help they roll their eyes , then ignore you and go back talking amongst themselves. I was there for 9 straight hours. One persons call button sounded for 45 minutes with no response from nursing staff . House keepers do a excellent job the place is spotless, please don’t let that trick you into putting your love one in there! Because once there they do not receive proper care , which is the whole reason you put them there.
3 inspection visits in the last three years, 28 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 25, 2022
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 1, 2022
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 28, 2022
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 25, 2022
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 24, 2022
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2022
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2022
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 29, 2022
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2022
Honor the resident's right to manage his or her financial affairs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 6, 2019
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 9, 2019
Develop and maintain an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 16, 2019
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 31, 2019
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 8, 2019
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 26, 2019
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 9, 2019
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2019
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 6, 2019
Have an enclosure around a vertical opening shaft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2019
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 29, 2019
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity C of L: potential for minimal harm, widespreadCorrected Aug 8, 2019
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 28, 2018
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 6, 2018
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2018
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 6, 2018
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2018
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 29, 2018
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity C of L: potential for minimal harm, widespreadCorrected Aug 6, 2018
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Extendicare Health Center offers Skilled Nursing / Long Term Care.
Extendicare Health Center is located at 950 South St. Andrews Street in Dothan, Alabama.
Reviews for Extendicare Health Center are mixed but lean negative, with families citing slow response times, understaffing, and a decline in quality since a corporate ownership change. A few reviewers praised the compassion of nursing and CNA staff, especially around end-of-life care.
Extendicare Health Center had 3 government inspection visits in the last three years, with 28 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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