david bassion
Jun 2026
There’s not much to say other than the service was phenomenal. I thought they were too advocate thank you exceptional hearts.
Exceptional Hearts Home Care Agency LLC
1500 John F Kennedy Blvd #4204.2(21 ratings)· Philadelphia average: 4.4
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1 / 6Quick Facts
- Staff Language
- Bilingual staff for diverse communication needs
- Payment Options
- Does not accept Medicare or private insurance
- Funding Assistance
- Helps clients access waiver-funded services
- Service Hours
- Offers round-the-clock care availability
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families generally describe Exceptional Hearts as responsive, professional, and caring, with several reviewers praising how well caregivers were matched to their loved ones. A couple of reviews raise concerns about rudeness and trustworthiness, so experiences appear to vary.
What reviewers praise
- Quick response times to family concerns
- Caregivers described as attentive and reliable
- Office staff praised for compassion and professionalism
- Good caregiver-client matching reported by families
- Staff described as bilingual
What reviewers flag
- One report describing the agency as 'shady'
- One report of rude on-call staff
AI-generated from reviews and community data.
Exceptional Hearts Home Care Agency LLC is a senior living community in Philadelphia, Pennsylvania offering Assisted Living. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.2 out of 5 across 21 reviews.
About Exceptional Hearts Home Care Agency LLC
Exceptional Hearts Home Care Agency is a non-medical home care provider serving Philadelphia and surrounding areas in Pennsylvania. The agency connects aging and disabled adults with in-home attendants, enabling clients to receive personalized care while remaining in their own homes and communities.
The agency offers non-medical personal care services designed to support independence and well-being. Services include companionship, assistance with daily activities, medication reminders, and overnight monitoring. Exceptional Hearts provides around-the-clock care availability to ensure clients receive continuous support at all hours.
Staff members are bilingual, allowing the agency to effectively communicate with a diverse range of clients and families. The agency serves Central Pennsylvania, the Lehigh Valley, and the Greater Philadelphia area, offering an alternative to nursing home or assisted living facility placement.
Waiver-funded services may be available for those concerned about cost, and Exceptional Hearts can assist clients in obtaining these services. The agency does not accept Medicare or private insurance.
Types of Care at Exceptional Hearts Home Care Agency LLC
Assisted LivingAt-Home Care
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- 24-Hour Staff
- Medication Management
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Help Me ChooseReviews of Exceptional Hearts Home Care Agency LLC
4.2overall · 21 ratings combined
4.2★ on Google (21)
Nick Anderson
May 2026
I cannot say enough wonderful things about Exceptional Hearts Home Care Agency. When our family realized we needed extra help for my mother, we were incredibly stressed, but this team completely eased our minds. The office staff was compassionate, professional, and took the time to truly match us with the right caregiver. Our primary caregiver, has become like a member of the family. They are patient, deeply attentive, and always go the extra mile to ensure mom is safe, comfortable, and happy. If you are looking for trustworthy, high-quality care for your loved one, look no further. Highly recommend!
Carolyn Adams
May 2026
I had an awesome experience with this agency. They always responded quickly when called in reference to my love ones care.
Tonya Knight
Jun 2025
Mommy had fun times with Execeptional Hearts 💞
Mrs. Parent
Feb 2024
The staff is amazing! it feels like I'm interacting with people I've known all of my life. I love this place for my mother and she is very happy with the level of care given by her aid and the level of professionalism by the office staff.
Frequently Asked Questions
What types of care does Exceptional Hearts Home Care Agency LLC offer?
Exceptional Hearts Home Care Agency LLC offers Assisted Living and At-Home Care.
Where is Exceptional Hearts Home Care Agency LLC located?
Exceptional Hearts Home Care Agency LLC is located at 1500 John F Kennedy Blvd #420 in Philadelphia, Pennsylvania.
What do families say about Exceptional Hearts Home Care Agency LLC?
Exceptional Hearts Home Care Agency LLC carries a 4.2 out of 5 rating from 21 Google reviews. Families generally describe Exceptional Hearts as responsive, professional, and caring, with several reviewers praising how well caregivers were matched to their loved ones. A couple of reviews raise concerns about rudeness and trustworthiness, so experiences appear to vary. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Exceptional Hearts Home Care Agency LLC?
Submit the Request Information form on this page, or contact Exceptional Hearts Home Care Agency LLC directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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