K. L.
May 2026
My mother was on a waiting list for 8 months. She has dementia, she’s a fall risk and she is alone for very long hours during the day, who can’t self medicate. When we received the call that a bed for long term care was available, we met with a staff member who advised us that she would be in contact with a move in date. That never happened. Whenever I called, she wouldn’t answer the phone. I was about to leave a message and she hung up on me. I ended up texting her and just wanted an answer as to why the unprofessionalism, and instead, she just gaslit me. Some other person left a voicemail saying that my mother didn’t qualify. I’m glad that she’s not there, if the administration is this terrible, I can only image how bad the rest of the staff is. If you care about your loved one, find a professional and caring facility, this one isn’t it.



