MyLivingChoice

Care Where You Are In-Home Care

IN North Pointe Woods, 700 North Ave

4.4(40 ratings)· Battle Creek average: 4

Care Where You Are In-Home Care — photo 1

Quick Facts

Coverage guarantee
Backup caregiver protocols ensure no missed shifts
Caregiver tracking
GPS tracking monitors aide arrival times
Family communication
Family portal updates after every shift
Service area
Covers Berrien, Calhoun, Cass, and Kalamazoo counties

What Families Think

Families describe Care Where You Are as responsive and personally managed, with the owner Ryan directly involved in matching caregivers and checking in on care quality. Most reviewers praise the communication, flexibility, and compassion of caregivers, though one reviewer reported a billing dispute and dissatisfaction with management.

The Good

  • Owner personally checks in on care quality
  • Caregivers described as compassionate and reliable
  • Flexible scheduling from a few hours to 24/7
  • Real-time updates through a family portal
  • GPS tracking confirms caregiver arrival times

The Bad

  • One report of being overcharged with unresolved billing dispute
  • One reviewer described management as poorly run

AI-generated from reviews and community data.

About Care Where You Are In-Home Care

Care Where You Are provides in-home care services in Battle Creek, Michigan, and surrounding areas of Southwest Michigan including Berrien, Calhoun, Cass, and Kalamazoo counties. The company offers personalized in-home support tailored to each individual's care plan, specialized needs, and preferences, with flexibility to accommodate schedules ranging from a few hours per week to 24 hours per day.

The service employs experienced caregivers who receive industry-leading pay and professional work attire. Care Where You Are uses GPS tracking to monitor aide arrival and maintains backup service protocols to ensure clients are never left without scheduled care. The company operates mornings, nights, weekends, and holidays, matching clients with one or more aides selected for both skill fit and personality compatibility.

Families can access real-time care updates through the Family Portal, which provides information after every shift, allowing them to stay connected and informed about their loved one's care. The company emphasizes reliable service and states that when they commit to being present, clients can count on it.

Types of Care

Home Health and Hospice

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Reviews

4.4overall · 40 ratings combined

4.4★ on Google (40)

Mitchell L

May 2026

via Google

If you are thinking of their services for a loved one, think again. Management is terrible and I now know I was overcharged. I absolutely WOULD NOT recommend them for such an important role in any families unfortunate situation. (I’m sure management will brush this off and just say “I don’t see we serviced you” blah blah blah) if that’s the case, even worse. EDIT: having employees leave a review to attempt to cover the “bad review” is hilarious and seen through. Poorly ran company!!! please, if at all, go elsewhere so you don’t get scammed like I’m sure many have.

Amanda

May 2026

via Google

I have had the pleasure of working professionally with Care Where You Are Home Health Agency, and the experience has been exceptional. Their team consistently demonstrates compassion, professionalism, and a true commitment to providing high-quality care to their clients. Communication is always prompt and respectful, and they go above and beyond to ensure patients and families feel supported throughout the process. It’s refreshing to collaborate with an agency that genuinely values both client care and professional partnerships. Highly recommend Care Where You Are Home Health Agency to anyone seeking dependable and compassionate home health services.

dmr3131

Nov 2025

via Google

I was hesitant to start in-home care. I have heard horror stories from communication, expectations, and quality of service. I’ve have to say that I have an entire new outlook on in-home care. The staff is exactly what my family and I need for my Father. The communication is excellent…even the owner of the company (Ryan) continues to check in with us to make sure our needs are being met by the staff, the coverage is adequate to meet our Father’s health care needs, etc.

Leisa Perry

Oct 2023

via Google

We have been very happy with In-Home Companions for the past 2 yrs. in the care of our mother, who suffers from dementia. Their caregivers are professional, competent, and kindhearted. They have been very flexible in accommodating our needs in various aspects of our mother's care. I would highly recommend In-Home Companions to anyone in need of care for their loved ones.

Tom and Mary Kate Webster

Sep 2020

via Google

Five stars are not enough. Ryan is thorough about making sure the home care provider is a superb fit for the person needing help, and everyone at In-Home Companions is outstanding. I have also been told by the caregivers how much they enjoy working there and feel valued. When In-Home Companions was recommended to me, I was not sure what to expect; I had an idea what services my mother should have but had only had discussions with PT and OT, not home care. Ryan was knowledgeable and patient with my questions. We started with basic cooking, cleaning, and companionship, communicating through the secure website to find out how my mother's day went and passing along any messages to the home care team. After a couple falls, she needed more care, including last-minute requests for overnights per her doctors' orders. Ryan has gone above and beyond anything I could possibly have anticipated to make sure our needs have been met. He has been a "lifeline" on more than one occasion when I was ready to pull my hair out. My mother's caregiver, Cinder, is someone we call her "guardian angel." Cinder has seen my mother through better and worse with love and patience. She is remarkable. I don't throw around the word "blessed" lightly, but I feel truly blessed to have Ryan and Cinder in our lives. Anyone needing care for their loved one should call In-Home Companions and trust Ryan and his amazing people to give the best.

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