MyLivingChoice

Evergreen Health Services

1250 Evergreen St

4(22 ratings)· Shawano average: 4

Evergreen Health Services, photo 11 / 4

Quick Facts

Total units
50
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
50

What Families Think

Reviews of Evergreen Health Services are sharply divided: several families describe caring, attentive staff who helped residents settle in for long stays, while others report rude treatment and staffing concerns. With a 4 out of 5 rating from 22 Google reviews, experiences appear to vary significantly depending on the reviewer.

The Good

  • Staff described as kind and attentive
  • Residents felt well cared for
  • Long-term stays of multiple years reported

The Bad

  • Multiple reports of rude or disrespectful staff behavior
  • One report of understaffing and limited physical therapy
  • One report of a medication handling issue during discharge

AI-generated from reviews and community data.

Evergreen Health Services is a senior living community in Shawano, Wisconsin offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 4.0 out of 5 across 22 reviews.

About Evergreen Health Services

Evergreen Health Services is a skilled nursing / long term care community in Shawano, Wisconsin. The community is licensed for up to 50 residents.

Families rate Evergreen Health Services 4 out of 5 based on 22 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Evergreen Health Services

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Evergreen Health Services

4overall · 22 ratings combined

4★ on Google (22)

Jason Fuss

Oct 2025

via Google

Under Staffed and not much for physical therapy.

Joeline Lorge

Jul 2024

via Google

My husband was here for 2 years and 2 days.He was well treated and loved

Wendy Naumann

Apr 2024

via Google

My mom was here for the month of March for rehab after a stroke. This is the most unfriendly place I've ever been in. The nurses and aids are extremely rude.If you are in Healthcare and your rude and crabby everyday you need to be in a different field. You don't belong in Healthcare. The patients and residents do not deserve to be treated like that.

Ari (TechniDragonfly)

Dec 2023

via Google

My grandmother had to stay there for a short period of time after a surgery and was treated horribly. The nurse kept her medication and then said they "disposed of it" because it had been so long (2 days) and my grandma didn't realize she was supposed to be sent home with it until coming home and reviewing her paperwork. Her stay there was horrible, she was called names and made to feel less than a person. I can't imagine what the people that can't leave have to deal with. No place for your loved ones to be. I'm absolutly disgusted with what I'm hearing from her.

Andrew P

Jan 2023

via Google

My Mom was here for almost 3 months. She was very nervous about going into a nursing home but the staff at evergreen took great care of her and she quickly settled in. The staff were kind and attentive, and my Mom felt well taken care of.

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Government Inspection History

8 inspection visits in the last three years, 31 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Sep 16, 2025Health Complaint3 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Oct 9, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 9, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 9, 2025

Aug 20, 2025Health Complaint1 citation
  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 11, 2025

May 29, 2025Fire Safety StandardHealth ComplaintHealth Standard8 citations
  • Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 19, 2025

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 19, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2025

Mar 19, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 2, 2025

Aug 7, 2024Health Complaint1 citation
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 19, 2024

May 22, 2024Fire Safety StandardHealth Standard7 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 10, 2024

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2024

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2024

  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2024

Jan 29, 2024Health Complaint2 citations
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 29, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 29, 2024

May 10, 2023Fire Safety StandardHealth Standard8 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 31, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 15, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 15, 2023

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 25, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 31, 2023

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 15, 2023

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 8, 2023

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Evergreen Health Services offer?

Evergreen Health Services offers Skilled Nursing / Long Term Care.

Where is Evergreen Health Services located?

Evergreen Health Services is located at 1250 Evergreen St in Shawano, Wisconsin.

What do families say about Evergreen Health Services?

Reviews of Evergreen Health Services are sharply divided: several families describe caring, attentive staff who helped residents settle in for long stays, while others report rude treatment and staffing concerns. With a 4 out of 5 rating from 22 Google reviews, experiences appear to vary significantly depending on the reviewer.

How did Evergreen Health Services do on recent health and safety inspections?

Evergreen Health Services had 8 government inspection visits in the last three years, with 31 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Evergreen Health Services?

Submit the Request Information form on this page to connect with Evergreen Health Services and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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