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Evercare at University

1095 University Drive

3.9(26 ratings)· Edwardsville average: 3.7

Evercare at University — photo 11 / 2

Quick Facts

Total units
118
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
118
Recent leadership change
New management and dietitian recently took over

What Families Think

Reviews of Evercare at University are sharply divided: some residents and family members praise friendly staff, home-cooked food, and improvements under new management, while others report serious concerns about food quality, dietary accommodations, hygiene, and staffing responsiveness. The community has a 3.9 out of 5 rating from 26 Google reviews.

The Good

  • Staff described as friendly and caring
  • Home-cooked, tasty food praised by several residents
  • Recent management and dietary team changes noted as improvement
  • Feels like family, per one resident

The Bad

  • One report of dietary restrictions (kidney diet) not honored
  • One report of cold, undercooked, or poor-quality food
  • One report of hygiene issues including moldy showers, no soap dispensers
  • One report of delayed care, including missed IV antibiotics

AI-generated from reviews and community data.

About Evercare at University

Evercare at University is a skilled nursing and long-term care facility in Edwardsville, Illinois, with a licensed capacity of 118 residents. It offers medical care and residential support for seniors requiring ongoing nursing attention.

Family feedback reflects a facility in transition. Several recent reviews praise new management and the dietary team for warm, attentive care and home-cooked meals. Residents note that staff feel "like family" and describe the food as tasty. However, older reviews raise serious concerns about food quality, medication delays, and staff responsiveness—including reports of cold meals, missed IV treatments, and residents being told to wait for basic needs like water. These contradictions suggest meaningful changes may be underway, though experiences remain mixed.

Evercare at University holds a 3.9-star rating from 26 Google reviews. Prospective residents and families should note the polarized feedback and may want to discuss current operations and staffing directly with the facility.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.9overall · 26 ratings combined

3.9★ on Google (26)

Lisa Kreider

Jun 2026

via Google

This place is everything a nursing home should not be!!! It's fifthy , they are rude,argumentative, I have kidney disease was in hospital for it I'm on a kidney friendly diet which they do not honor at all. All the food is poor quality, not seasoned at all.. inedible the hot foods arrive cold when you sit in dining area. Nothing like cold french fries, cold cheeseburgers & corn dogs!! When I asked .. beg for warm up in microwave.. the burger was barely warm, bit into burger still raw in middle.. fries still crunchy undone in middle!! I'm starving surviving on cold cereal, canned fruit fee veggies& milk..ice taken this to head of nursing & social services both.. no change really if I get it hot it absolutely disgusting tasting I try to eat it but it's gross. The doctor here finally came to see me he put in order for glycerna protein shake with every meal.. didn't tell director.. still days later not gotten any..showers need scrubbed from mold.. the body wash/shampoo is in gallon jug on floor ...no dispenser..they have to find empty body wash bottles to fill with their cheap scentless soap.you are made to feel as if you don't matter... disrespected!! Don't put anyone you love here!!!

Elizabeth Shueman

May 2026

via Google

I would like to give a shout out to the new management and dietitian at this facility they're doing the best job they could possibly do given the situation that the facility was in before. The dietary crew is all warm and carrying and intuitive to my mother's as well as all of the other patients needs and wants. Thank you sincerely to the kitchen staff and the dietitian you guys get five stars from me.

Dorian Benton

May 2026

via Google

In my experience I've been treated great the staff is caring and professional it sort of feels like a family and the cooking is good

Aletha

May 2026

via Google

I have lived here since July, 2025. The staff is friendly. The food is home cooked and very tasty. I really do like it here. The bosses are the best.

Seth Whitworth

Mar 2026

via Google

My father has been here for two days and is supposed to be on IV antibiotics and has yet to receive anything. The staff didn’t even know he was there until that same staff member found his chart. He has noted that the food is unpalatable and that staff have told him to wait when he needed something small like water. This is unacceptable. I understand that these facilities are understaffed but you cannot deny care to people who need help, otherwise why are you open?

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Frequently Asked Questions

What types of care does Evercare at University offer?

Evercare at University offers Skilled Nursing / Long Term Care.

Where is Evercare at University located?

Evercare at University is located at 1095 University Drive in Edwardsville, Illinois.

What do families say about Evercare at University?

Reviews of Evercare at University are sharply divided: some residents and family members praise friendly staff, home-cooked food, and improvements under new management, while others report serious concerns about food quality, dietary accommodations, hygiene, and staffing responsiveness. The community has a 3.9 out of 5 rating from 26 Google reviews.

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