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Reviews for Evercare of Edwardsville are sharply mixed, with several families describing serious concerns about staffing levels, unanswered call lights, and facility upkeep, while others praise individual staff members and the food service team. The 2.6-star average reflects a split between residents who received attentive, compassionate care and others who reported falls, medication delays, and property in disrepair.
AI-generated from reviews and community data.
Evercare of Edwardsville is a senior living community in Edwardsville, Illinois offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 2.6 out of 5 across 17 reviews.
Evercare of Edwardsville is a skilled nursing / long term care community in Edwardsville, Illinois. The community is licensed for up to 120 residents.
Families rate Evercare of Edwardsville 2.6 out of 5 based on 17 Google reviews.
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Help Me Choose2.6overall · 17 ratings combined
2.6★ on Google (17)
Elizabeth Shueman
May 2026
This place has an excellent dietary staff their food is well balanced yummy and very healthy My mother is happy with the kitchen staff they've all been kind and warm and intuitive to her needs I'll give this dietary team a five stars
Deborah Schuette
May 2026
Do not take your loved one here! Totally incompetent! They removed a previous review i posted about my Grandma falling outside the facility because of a nonfunctioning door alarm when the temperature was 17 degrees outside and my family suing because she suffered hypothermia and a broken arm because of it! They do not want to take responsibility for anything because they are corporate run and all about money! Thats why they removed my previous post- go figure!
Lynne Heinrich
Apr 2026
I can’t find my original post. I was asked by Allie, the administrator to take it down. Of course I won’t.<br><br>Been here since mid-January (I go home today!!) and I wouldn’t send my worst enemy here. It was the only place near my family with a bed for me—still on IV antibiotics. Those same antibiotics that probably saved my life that I missed twice because the nurse “decided not to come in.”<br><br>When first arrived I was bed bound. I sat in waste for over two hours and no one would answer the call light. I finally used my phone and called in from an outside line to get help. When Allie asked me who I gave her name and was then lied to and told no one by that name had worked here. Then they had a ghost that would occasionally go down the hall wearing bad wigs and carrying a pink shoulder bag with that name on her name tag. When the State of Illinois called me about my complaint and I told them what Allie had told me about that CNA never working here the state omnibus person said “that’s funny because we have had other people complain about that same person.”<br><br>Gutters falling off buildings, needs a new roof, sidewalks so broken up there is no possible way to go outside with either a wheelchair or walker. Allie said gutters would be repaired the same day she asked me to take down my review—all that happened was more gutters were pulled down.<br><br>Friend I met here complained her safety arms on toilet were broken. No one would repair. She fell here and broke two ribs. Upon her emergency stay in the hospital they miraculously repaired the toilet.<br><br>My brother had to re-wire my moms TV (yes my mother was in room with me until we could move her somewhere better) because TV plug was broken off<br><br>The food is AWFUL Ask about their shepherds pie (I.e. dog food). Food comes out ice cold, especially breakfast. Just one example!!<br><br>State inspectors were here one week and the place ran totally different. All CNAs wore gait belts (which they never actually use), water was refilled, employee’s dogs were not brought to work with them, etc. as soon as state left it returned to their standard operating conditions.<br><br>My mother also fell here. She has dementia and tried to go to bathroom by herself as no one answered her call light. We bought a wheelchair alarm and brought it here to be used. When asked why they didn’t put it on her chair they said we told them to just hold on to it until she was moved. Does that make any sense when my sister went out and bought it and brought it here???…..to just sit in the box in the nurse’s office???<br><br>Can’t begin to count the number of times the CNA complains because there are either just one person to handle an entire hall (about 30 patients) or only three on duty to cover all FOUR halls (about 100 patients). They are to cheap to call in help when people call off!<br><br>There are some CNAs that are a joy and work their butts off! They are not appreciated and clearly not paid in proportion to their skill and empathy!<br><br>Feel free to message me (Facebook) and I will gladly talk. If you care at all DO NOT put anyone here!
James Sumner
Mar 2026
Well it's pretty nice and clean on the inside and it's cleaned thoroughly every day out in the bedroom and bathrooms and als their dinning area is always clean and their janitors are always their and working on the whole entireie inside is always very. Clean and the same are always busy taking care of their parents first and foremost and the food is about a 3 to a 3 and a half on their cooking and that the nurses are always their and their CNAS are for the most part their and doing their job greatly and I really do appreciate all of the staffs help and with all of that said I'm giving the entire complex of the ever care nursing home a B plus
Lori O'Bryan
Feb 2026
Don't take anyone you care about to this facility.
15 inspection visits in the last three years, 51 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 17, 2025
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 17, 2025
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 17, 2025
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 17, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 17, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Oct 31, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Oct 31, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 31, 2025
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 17, 2025
Ensure that residents are free from significant medication errors.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 17, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 7, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 30, 2025
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 30, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 4, 2025
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 4, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Dec 13, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Dec 13, 2024
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 13, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 13, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 11, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 3, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Severity G of L: actual harm, isolatedCorrected Apr 11, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedCorrected Apr 2, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 10, 2024
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 2, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 2, 2024
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 2, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 10, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 10, 2024
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2024
Implement a program that monitors antibiotic use.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 2, 2024
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2024
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 5, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Sep 7, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 7, 2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 7, 2023
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Sep 7, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 7, 2023
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 28, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 12, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 28, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 28, 2023
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 28, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 28, 2023
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 28, 2023
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Evercare of Edwardsville offers Skilled Nursing / Long Term Care.
Evercare of Edwardsville is located at 401 St Mary Drive in Edwardsville, Illinois.
Reviews for Evercare of Edwardsville are sharply mixed, with several families describing serious concerns about staffing levels, unanswered call lights, and facility upkeep, while others praise individual staff members and the food service team. The 2.6-star average reflects a split between residents who received attentive, compassionate care and others who reported falls, medication delays, and property in disrepair.
Evercare of Edwardsville had 15 government inspection visits in the last three years, with 51 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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Home care agencies serving Edwardsville bring help to the house: daily living, companionship, and respite for family caregivers.
