Willow
Mar 2026
Is this the worst company or is there actually another one that's worse
1 / 5Reviews of Enhabit Home Health in Norwood are sharply divided, with several families praising individual nurses and therapists by name for their skill and compassion, while others report serious concerns about nursing care quality and communication. The agency appears to work well for physical therapy needs, but reviewers with more complex medical situations describe a more troubled experience.
AI-generated from reviews and community data.
Enhabit Home Health is a home health agency serving Norwood, Massachusetts offering Home Health. Families rate it 3.4 out of 5 across 5 reviews.
Enhabit Home Health is a home health and hospice provider serving Norwood, Massachusetts. The organization delivers nursing, physical therapy, occupational therapy, and related services to patients in their homes.
Family experiences with Enhabit vary significantly. Families who worked with specific clinicians, particularly for physical therapy, occupational therapy, and specialized nursing support like colostomy care, reported highly positive interactions, describing staff as knowledgeable, patient, and genuinely attentive to their needs. One family praised a nurse for going beyond standard care to help navigate insurance obstacles. However, other families expressed serious concerns about nursing care quality, citing gaps in communication between nursing and physicians, insufficient staffing, and insufficient critical thinking in clinical decision-making. The inconsistency in experiences appears tied to individual staff members and care needs, with rehabilitation-focused services receiving stronger marks than complex medical oversight.
Enhabit holds a 3.4 out of 5 Google rating based on 5 family reviews. The split between five-star and one-star ratings reflects the polarized nature of feedback, suggesting prospective families should discuss specific care needs and request information about available staff expertise before enrolling.
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Help Me Choose3.4overall · 5 ratings combined
3.4★ on Google (5)
Willow
Mar 2026
Is this the worst company or is there actually another one that's worse
Jennifer Siakotos
Dec 2025
I’m so thankful for everyone at Enhabit!!! They are thorough, patient, and have a good sense of humor. I wish they had home health aides, but that is an issue with all agencies these days. They do a great job hiring excellent people and I’m very happy to have them with us!!
Barry Blanchard
Mar 2025
I had an emergency colostomy. This was totally new and unexpected for me. My home visiting nurse Kerry O’Connell RN was sent from heaven to help me. Kerry is very professional and knowledgeable. Really listens and answers all questions. I had an issue with my insurance company getting supplies and Kerry was able to gather up items to keep me going on. Kerry makes you feel comfortable going through this journey. I only wish there were more people like Kerry in this profession. Thank you very much Kerry.
Michael Franklin
Feb 2025
There was a OT/PT as well as a visit from a nurse, they all came to my home to give better way of living and helped me. They came and very knowledgeable to my condition, I was very happy with the service they provided my, I want to give them kudos to Chad and Eric. This was meant to done a year ago... 😎👍👍
Bonnie
Dec 2018
It's just a different name but still Healthsouth! A change of name does nothing to change the quality of care. If you just need PT....it's great. If you have any kind of medical issues, this is not the place for you or your loved one. There is a shortage of caring nursing staff, a lack of communication between nursing staff and doctors, and the nurses lack critical thinking skills. They lie about treatment given even documenting they did something when. A they didn't. They are cruel when it comes to giving relief medication letting patient wait for an extraordinary long length of time. The doctors didn't bother asking the primary care taker any questions bout previous treatment and what works best. I'm not sure they even read the record. Medication errors were common. Most important, do not have loved one admitted on the weekend. It's even more of a nightmare. I felt like I was rescuing my mother out of there. My mother felt like she was in a looney bin.
Enhabit Home Health offers Home Health.
Enhabit Home Health is located at 100 River Ridge Dr #101 in Norwood, Massachusetts.
Reviews of Enhabit Home Health in Norwood are sharply divided, with several families praising individual nurses and therapists by name for their skill and compassion, while others report serious concerns about nursing care quality and communication. The agency appears to work well for physical therapy needs, but reviewers with more complex medical situations describe a more troubled experience.
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