4(171 ratings)· Modesto average: 4
1 / 4CMS Care Compare
Reviews for English Oaks are sharply divided: some families describe a clean facility with attentive, caring nursing and therapy staff, while others report serious neglect, disrespectful treatment, and unresolved complaints about pain management and patient dignity. The contrast suggests care quality may vary significantly depending on which staff are assigned to a resident.
AI-generated from reviews and community data.
English Oaks Convalescent & Rehabilitation Hospital is a senior living community in Modesto, California offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Social Activities and Housekeeping. Families rate it 4.0 out of 5 across 171 reviews.
English Oaks Convalescent & Rehabilitation Hospital in Modesto, California is a skilled nursing facility offering rehabilitation and convalescent care. The community prioritizes patient-centered activities and psychosocial well-being as part of the healing process, providing both individual room-based activities and daily social group programs.
Dining at English Oaks emphasizes fresh, made-on-site meals and baked goods. The facility produces 100 percent of its meals independently, featuring daily-prepared desserts, fresh slow-cooked soups, and locally sourced produce. Residents can customize menus to personal preference and request additional servings of fruits and vegetables. The community offers specialty and patient-specific diets to meet individual medical and health needs, with dining available in-room, outdoors, in therapeutic settings, and in social spaces.
Patient amenities include personal cable television services with individual television sets in rooms. The care team maintains regular communication with family members, providing updates on patient progress and medical care.
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Help Me Choose4overall · 171 ratings combined
4★ on Google (171)
Tony Sferrazza
Jul 2026
The staff is awesome. This rehab facility is clean and well kept. The CNA are great very nice and very concerned. The nurse in charge of my mom is very caring very nice lady. The PT staff Is awesome as well . Both the ladies that are taking care of my mom are very caring .
Rhonda “Sugargirl” Rich
May 2026
My mom was brought here for comfort care, this place is terrible!!!! Do not use this facility! My mom was not taken care of at all. My mom was is pain and not given the right amount of pain medication to keep her comfortable. We complained to the head nurse in charge, nothing was done. My family emptied her urine bag because several times it was full, I can go on and on. A nurse came to the room and said "I'm going to shut the door, your mother is making too much noise". She was dying and it was like they didnt even care for her. I put in a formal complaint with my sister but nothing ever came from it. This is just a warning ⚠️ If you care for you loved ones at all DO NOT USE THIS FACILITY!!
Della Foré
May 2026
Huge improvement from 2013! Many workers and all behaving professionally with good attitudes and kindness. Thank you so much for your wonderful care of patients. Also, my dear friend, Ethyl has enjoyed her good meals.
Mary
Mar 2026
Do not place your loved ones in this facility. My mother was admitted here for rehabilitation after a broken ankle, and what she experienced was unacceptable and deeply upsetting for our entire family. She was repeatedly spoken to in a demeaning and disrespectful way by certain staff, making her feel small, dismissed, and powerless during a time when she was most vulnerable. There were ongoing issues with how her needs were handled. Requests for help were not taken seriously or addressed in a timely manner, leaving her feeling neglected and without proper support. Instead of receiving compassionate care, she was treated like a burden. Most concerning, there was a specific staff member who treated my mother poorly from the beginning. Despite concerns, the facility continued assigning this individual to her care. This situation escalated to the point where my mother was physically handled in an inappropriate and aggressive manner. This should have never been allowed to happen, and it reflects a serious failure on the part of the facility to protect its patients. We formally raised these concerns and pursued an investigation. Rather than taking responsibility, the facility prioritized protecting itself and downplaying what occurred. That lack of accountability is extremely concerning and reflects the culture within this facility. Rehabilitation centers are supposed to provide safety, dignity, and support. This facility failed to provide even the most basic level of respect and care. I would never trust this place with the well-being of any family member, and I strongly advise others to look elsewhere.
Scott Dahlquist
Dec 2025
As someone in the care home business for 25 years, I’ve seen a lot of skilled nursing facilities. When I visit my sister I am always impressed that there are no urine odors when I enter the facility and with the cleanliness in general. The staff are attentive and friendly and seem to enjoy working there. All in all one of the best facilities I’ve come across
14 inspection visits in the last three years, 53 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 6, 2026
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 28, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 28, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2026
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2026
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 16, 2026
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 27, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 19, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 2, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 5, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 5, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 29, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 14, 2024
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 4, 2024
Ensure that residents are free from significant medication errors.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 14, 2024
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 14, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 14, 2024
Keep all essential equipment working safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 14, 2024
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 4, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2024
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 4, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 4, 2024
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 4, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 23, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 23, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 4, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 4, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 20, 2023
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 20, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2023
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2023
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2023
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 9, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
English Oaks Convalescent & Rehabilitation Hospital offers Skilled Nursing / Long Term Care.
English Oaks Convalescent & Rehabilitation Hospital is located at 2633 West Rumble Rd in Modesto, California.
Reviews for English Oaks are sharply divided: some families describe a clean facility with attentive, caring nursing and therapy staff, while others report serious neglect, disrespectful treatment, and unresolved complaints about pain management and patient dignity. The contrast suggests care quality may vary significantly depending on which staff are assigned to a resident.
English Oaks Convalescent & Rehabilitation Hospital had 14 government inspection visits in the last three years, with 53 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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