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Emerest Home Care of Connecticut - Adult Family Living (AFL)

920 Whalley Ave

5(9 ratings)· New Haven average: 3.9

Emerest Home Care of Connecticut - Adult Family Living (AFL) — photo 11 / 5

Quick Facts

Office location
New Haven office located at 50 Fitch Street
Caregiver support program
Family Caregiver Program includes training sessions and support groups

What Families Think

Reviewers describe Emerest as an in-home care and family caregiving support agency in New Haven, praising the caregiver matching process and the guidance offered to family caregivers. Multiple reviews highlight staff members by name as warm, professional, and responsive. All nine Google reviews are five stars, though the sample is small.

The Good

  • Caregivers matched closely to family needs
  • Staff described as warm, patient, respectful
  • Family Caregiver Program offers training and support groups
  • Responsive, professional communication throughout process
  • Consistently high 5-star Google reviews

AI-generated from reviews and community data.

About Emerest Home Care of Connecticut - Adult Family Living (AFL)

Emerest Home Care of Connecticut—Adult Family Living (AFL) in New Haven provides assisted living, skilled nursing and long-term care, home health, and hospice services. The organization operates through both in-home and community-based care models, serving families navigating transitions in health and independence.

Families consistently praise the staff's professionalism and warmth. Multiple reviewers highlight how caregivers are carefully matched to individual needs and treat residents with genuine respect and attentiveness. One family wrote that their caregiver "treats [our mom] with such care and dignity." Beyond direct care, families appreciate the office team's welcoming approach—staff take time to make visitors comfortable and provide thorough information about services and support programs.

The organization's Family Caregiver Program emerges as a meaningful differentiator, with families noting the program delivers practical resources and emotional support throughout the caregiving journey. Reviewers consistently describe feeling reassured and supported rather than anxious about placing a loved one in care.

Emerest holds a 5/5 Google rating across 9 reviews, reflecting consistent positive experiences among families who have used their services.

Types of Care

Assisted LivingHome Health and HospiceSkilled Nursing / Long Term Care

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Reviews

5overall · 9 ratings combined

5★ on Google (9)

Lucas

Jul 2025

via Google

Emerest Home Care in New Haven has been a lifesaver for our family! When our mom needed extra care at home, we were nervous about trusting someone new—but Emerest made the process so easy and reassuring. From the very beginning, their staff was professional, kind, and truly understood what we were going through. They matched us with a caregiver who has been nothing short of amazing. She treats our mom with respect, patience, and real warmth. It’s clear she genuinely cares, and that means everything to us. Thanks to Emerest, our mother is safe, comfortable, and happy at home—and we have peace of mind knowing she’s in good hands. We’re so thankful for their support and highly recommend them to any family looking for quality home care.

Ms Lawrence

Sep 2023

via Google

I highly recommend. I had a pleasure of meeting with both Alexis and Erika at the New Haven Office Located at 50 Fitch Street. Both ladies were very friendly and knowledgeable, they were very welcoming and make you feel comfortable. They also offer you snacks and beverages to keep you refreshed and hydrated while also providing you with very helpful information about the company as well as the support the company gives to their employees. I Highly recommended great job ladies keep up the good work.

elsa quito

Jun 2023

via Google

Emerest is the best!! the whole team treats everyone with such respect and it’s a true blessing. Thank you guys for all that you do for us! We appreciate you!

Dana Calvelli

May 2023

via Google

I am delighted to share my experience with Emerest Home Care's Family Caregiver Program, which has been an absolute blessing for me and my family. Their outstanding support and resources have made a significant difference in our caregiving journey, providing invaluable assistance and guidance along the way. From the moment I reached out to Emerest Home Care, I was impressed by their professionalism and genuine concern for our well-being. They took the time to understand our unique caregiving situation, patiently listening to our challenges and needs. The team at Emerest Home Care then designed a comprehensive program tailored specifically to our requirements, addressing our concerns and providing practical solutions to make our caregiving responsibilities more manageable. The support provided through the Family Caregiver Program has been exceptional. Emerest Home Care offers a wide range of resources, including educational materials, training sessions, and support groups. These resources have been invaluable in helping me develop the necessary skills, knowledge, and confidence to provide the best care possible for my loved one. The program has equipped me with essential tools and strategies to navigate the complexities of caregiving with grace and effectiveness. What sets Emerest Home Care apart is their genuine compassion and understanding. They recognize the challenges faced by family caregivers and go above and beyond to provide emotional support and guidance. The team has been a reliable source of encouragement, always ready to lend a listening ear or offer practical advice. Their empathy and expertise have been instrumental in alleviating the stress and burnout that often accompany the caregiving journey. I am incredibly grateful for the ongoing communication and coordination provided by Emerest Home Care. They proactively keep me informed about relevant updates, resources, and community events. The team is always available to address any concerns or questions I may have, offering timely and personalized assistance. Their commitment to maintaining a strong connection with caregivers like myself is truly commendable. The Family Caregiver Program from Emerest Home Care has been a game-changer for me and my family. It has given me the support and encouragement needed to provide the best care for my loved one while also taking care of myself. The program has helped me find a better balance in my life, ensuring that I can be there for my family member while also maintaining my own well-being. In conclusion, I wholeheartedly give Emerest Home Care's Family Caregiver Program a five-star rating. Their unwavering commitment to supporting family caregivers is truly remarkable. If you are a family caregiver seeking assistance, guidance, and a compassionate support system, I highly recommend Emerest Home Care. They are an invaluable resource that will empower and uplift you throughout your caregiving journey.

Alem Assefa

Nov 2022

via Google

I love this agency! From the start they have been very attentive and caring towards everyone. They have the most amazing staff! Erika is the best!!!

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Frequently Asked Questions

What types of care does Emerest Home Care of Connecticut - Adult Family Living (AFL) offer?

Emerest Home Care of Connecticut - Adult Family Living (AFL) offers Assisted Living and Skilled Nursing / Long Term Care.

Where is Emerest Home Care of Connecticut - Adult Family Living (AFL) located?

Emerest Home Care of Connecticut - Adult Family Living (AFL) is located at 920 Whalley Ave in New Haven, Connecticut.

What do families say about Emerest Home Care of Connecticut - Adult Family Living (AFL)?

Reviewers describe Emerest as an in-home care and family caregiving support agency in New Haven, praising the caregiver matching process and the guidance offered to family caregivers. Multiple reviews highlight staff members by name as warm, professional, and responsive. All nine Google reviews are five stars, though the sample is small.

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Nearby Communities

Other senior living options within 25 miles of New Haven.