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Emerald Health & Rehab Center

54 Red Mulberry Way

3.7(52 ratings)· Lillington average: 4.2

Emerald Health & Rehab Center, photo 11 / 6

Quick Facts

Total units
96
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
96

What Families Think

There isn't enough detailed review text available for Emerald Health & Rehab Center to describe specific family experiences. The community holds a 3.7 out of 5 rating from 50 Google reviews, but no individual comments were provided to summarize.

AI-generated from reviews and community data.

Emerald Health & Rehab Center is a senior living community in Lillington, North Carolina offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 3.7 out of 5 across 52 reviews.

About Emerald Health & Rehab Center

Emerald Health & Rehab Center is a skilled nursing / long term care community in Lillington, North Carolina. The community is licensed for up to 96 residents.

Families rate Emerald Health & Rehab Center 3.7 out of 5 based on 50 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Emerald Health & Rehab Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

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Reviews of Emerald Health & Rehab Center

3.7overall · 52 ratings combined

3.7★ on Google (52)

Asia Locklear

Jun 2026

via Google

I had a very positive experience with this health and rehabilitation facility. The staff was professional, compassionate, and attentive to the needs of patients and their families. The nurses, therapists, and support staff worked together to provide quality care and ensure a comfortable environment. The rehabilitation team was knowledgeable and encouraging, helping patients make steady progress toward their recovery goals. The facility was clean, well-maintained, and organized, which created a welcoming atmosphere. I appreciated the communication from the staff and their willingness to answer questions and address concerns. Their dedication to patient care was evident throughout the entire experience. I would recommend this facility to anyone seeking rehabilitation services and quality healthcare support.

Kay City

Jun 2026

via Google

As a vendor, it has been a pleasure working with this nursing home. The staff and leadership team are consistently professional, organized, and respectful in all interactions. Communication is clear, expectations are well-defined, and they genuinely value collaborative relationships that help support their residents. Their commitment to excellence is evident not only in the care they provide but also in the way they conduct business. We greatly appreciate the opportunity to partner with such a well-run facility and highly recommend them.

Jere Melvin

Jun 2026

via Google

My Step father was there, and he was treated so nice… Staff was very nice and friendly, the place was very clean, and that is the main thing that I look at is the cleanliness. And the guy at the front desk I love his spirit and he was very nice. But thank you Emerald for helping out with my Step father, keep up the good work staff.

Bre Smith

Jun 2026

via Google

Emerald Health & Rehab Center provided exceptional care for my family member, Mr. Carl McDougald during his residency. The staff consistently demonstrated professionalism, compassion, and respect, ensuring his comfort and dignity until his passing. Their communication and attentiveness offered our family meaningful reassurance during a difficult time. I am sincerely grateful for the quality of care he received.

Glenn Tollevsen

Jun 2026

via Google

How is this place still operating. My was was so mistreated Staff ate her food. No meds. Fell out of bed twice. A friend of mine had her father ther at the same time. Found him with bed sores. She got him out. Died 2 weeks later. Contacted authorities Nothing done. 2 days of hell having my wife there.

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Government Inspection History

5 inspection visits in the last three years, 30 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Sep 30, 2025Health Complaint2 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 9, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 17, 2025

Jul 24, 2025Health Standard5 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 18, 2025

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 18, 2025

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 18, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 18, 2025

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 18, 2025

May 28, 2024Fire Safety StandardHealth ComplaintHealth Standard16 citations
  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 23, 2024

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 23, 2024

  • Properly install and monitor supervisory attachments on automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 23, 2024

  • Employ staff that are licensed, certified, or registered in accordance with state laws.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 14, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 14, 2024

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 14, 2024

  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 14, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 14, 2024

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 14, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 14, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 14, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 14, 2024

  • Dispose of garbage and refuse properly.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 14, 2024

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 23, 2024

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 23, 2024

  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Severity C of L: potential for minimal harm, widespreadCorrected Jun 14, 2024

Jan 6, 2023Fire Safety StandardHealth Standard7 citations
  • Enure that solid fuel-burning fireplaces are not in patient sleeping areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2023

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 27, 2023

Nov 18, 2021Fire Safety StandardNo citations

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Emerald Health & Rehab Center offer?

Emerald Health & Rehab Center offers Skilled Nursing / Long Term Care.

Where is Emerald Health & Rehab Center located?

Emerald Health & Rehab Center is located at 54 Red Mulberry Way in Lillington, North Carolina.

What do families say about Emerald Health & Rehab Center?

There isn't enough detailed review text available for Emerald Health & Rehab Center to describe specific family experiences. The community holds a 3.7 out of 5 rating from 50 Google reviews, but no individual comments were provided to summarize.

How did Emerald Health & Rehab Center do on recent health and safety inspections?

Emerald Health & Rehab Center had 5 government inspection visits in the last three years, with 30 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Emerald Health & Rehab Center?

Submit the Request Information form on this page to connect with Emerald Health & Rehab Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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