MyLivingChoice

Elderwood At Lancaster

1818 Como Park Blvd

2.2(40 ratings)· Lancaster average: 3.4

Elderwood At Lancaster, photo 11 / 3

Quick Facts

Total units
96
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
96
Rehab therapy
On-site PT, OT, and speech therapy

What Families Think

The Good

  • Well-regarded subacute rehab department
  • Personalized therapy for orthopedic, cardiac, post-surgical needs
  • Specialized memory care program for dementia residents
  • Home-like, family-oriented atmosphere

The Bad

  • Very low overall Google rating (2.1 from 39 reviews)
  • No published pricing information available

AI-generated from reviews and community data.

Elderwood At Lancaster is a senior living community in Lancaster, New York offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 2.2 out of 5 across 40 reviews.

About Elderwood At Lancaster

Elderwood at Lancaster is a 96-bed skilled nursing facility in Lancaster, New York, providing long-term care, memory care, and subacute rehabilitation services. The community offers a close-knit, family-oriented environment with a home-like atmosphere and beautifully decorated common spaces.

The facility features a highly-regarded subacute rehabilitation department that provides comprehensive short-term physical, occupational, and speech therapy. Personalized rehabilitation programs address orthopedic, cardiac, and post-surgical needs for residents requiring specialized recovery care.

Long-term residents with dementia benefit from the Seasons Memory Care program, a specialized program designed to support individuals with memory-related conditions. The community is conveniently located near the historic Village of Lancaster and serves the rural communities of eastern Erie County.

Types of Care at Elderwood At Lancaster

Memory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Elderwood At Lancaster

2.2overall · 40 ratings combined

2.2★ on Google (40)

Gabbie Rainville

Jul 2026

via Google

My aunt recently discharged home from a rehab stay at elderwood at Lancaster. Although the reviews, we still decided to go with elderwood at Lancaster from the information the nurses at Mercy hospital provided us with. I will tell you that unit one provided better care to my aunt than she received at the hospital. The nurses were very kind, the unit manager Kristina answered any and all of my questions, Marcy in the business office was a life savior and I cannot thank her enough for explaining insurance time and time again to myself and husband. We had a clear picture of her care the whole time. Joe did everything in his power along with his therapy team to get my aunt home, and she is thrilled to be back with her family. Thank you to everyone at elderwood!!

Mary Beth Dean

Jul 2026

via Google

I reached out to the director in a email with my concerns after my mother was there for an extended stay, however she did not respond, this was incredibly disappointing. This is an old building that smells and needs to be updated. The food quality is poor and they often run out of regular things like yogurt. It was suggested by the staff that we bring in food for my mother because they recognize how bad the food is. They are often short staffed and some of the staff shouldn’t even be employed, not always kind to the residents and take way too long to answer call buttons, especially at night. If your loved one is in need of a stay at this facility I recommend your family be present as much as possible. You need to make sure they are eating, being changed, and are not sitting in bed or in a wheelchair chair all day. There are good people that work there, and the therapy department is good, but overall this facility needs to make many improvements. Update:I received an email from the new director, she acknowledged there are things that need to be addressed, I wish her success in making the necessary changes

Michael Kaler

Jun 2026

via Google

Absolutely terrible my mother was put on morphine and some other medication to make her comfortable during her in their word's "transition to death " without even notifing me. Never changed her colostomy bags on time and when they did it was an annoyance to them. and talk about a rude staff. STAY AWAY...

Terry

Jun 2026

via Google

Deplorable. I once heard the Director of Nursing here say at another facility "snitches get stitches," with regards to employees and family members speaking up about real concerns and abuses. Real nice, real professional. She fits right in there. Congratulations.

Renee Bella

Apr 2026

via Google

My mom was sent here for rehab and wound care . This place is horrible. Under staffed. My mom is been here three days and has had a fall all three days. They said she was not hurt. I found blood oñ her shirt and found a nice wound that was still bleeding. She is here and just had major surgery . And on blood thinners. No one watches any one. This place looks nice from out side but very dirty. I would not even get one star.. this is crazy I have to come in daily to see if my mom is getting care. Run the other way if yourlove one has to come here . The communication is also 😔

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Government Inspection History

5 inspection visits in the last three years, 21 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 23, 2025Health Complaint2 citations
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 6, 2026

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 6, 2026

Nov 22, 2024Fire Safety StandardHealth ComplaintHealth Standard12 citations
  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 10, 2025

  • Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 15, 2025

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jan 10, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2025

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2025

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2025

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2025

Oct 18, 2024Health Complaint1 citation
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 2, 2024

Dec 6, 2022Fire Safety StandardHealth Standard1 citation
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 2, 2023

Dec 20, 2019Fire Safety StandardHealth Standard5 citations
  • Meet requirements for the installation and maintenance of electrical systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 6, 2020

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2020

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2020

  • Address subsistence needs for staff and patients.

    Severity C of L: potential for minimal harm, widespreadCorrected Feb 6, 2020

  • Conduct risk assessment and an All-Hazards approach.

    Severity C of L: potential for minimal harm, widespreadCorrected Feb 6, 2020

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Elderwood At Lancaster offer?

Elderwood At Lancaster offers Memory Care and Skilled Nursing / Long Term Care.

Where is Elderwood At Lancaster located?

Elderwood At Lancaster is located at 1818 Como Park Blvd in Lancaster, New York.

How did Elderwood At Lancaster do on recent health and safety inspections?

Elderwood At Lancaster had 5 government inspection visits in the last three years, with 21 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Elderwood At Lancaster?

Submit the Request Information form on this page to connect with Elderwood At Lancaster and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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